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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11650 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11650 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Better Than Expected

  • Bernard D.
  • Verified HomeBuyer
  • May 05, 2024
  • Raleigh, NC

There is always room for improvement, and these aren't high end townhomes. That said, the few issues addressed to the building team were quickly responded to and remedied ( albeit they should not have been there to begin with). Home value, at time of purchase, seems in line with market conditions and the entire build time seems appropriate. Overall, a much better home buy/build experience than anticipated and would recommend at this price point.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Outstanding

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Katy, TX

My Kb home buying experience was so smooth and pleasant! I was treated like family from beginning to end! I was made aware of every development on my home as I was out of state! Kb home staff member's are a Professional; Knowledgeable; Resourceful; Respectful and Honest team! The followup from building is also a plus! Your home is like their home! I am a satisfied customer! I highly recommend kb home team to be your building project! Thank's KB home!

KB Home responded:
We're thrilled to hear that you had such a positive experience working with the entire team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

El hogar de nuestros sueños

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Elgin, TX

Ha sido una gran aventura emocionante el hecho de comprar nuestra casa ! Proceso ha sido increíble! Y kb home ha sido excelente! Realmente el mejor!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Buyer friendly

  • Britto D.
  • Verified HomeBuyer
  • May 02, 2024
  • Murrieta, CA

Committed service for the buyer .

KB Home responded:
We're so glad to hear that you had such a positive experience working with us, Britto!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Lee C.
  • Verified HomeBuyer
  • May 02, 2024
  • Parrish, FL

Our salesperson as well as the superintendent were great. Everyone cared and made it a great experience

KB Home responded:
Thank you so much for taking the time to share your great experience with our team, Lee!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Devoted community

  • Adrian W.
  • Verified HomeBuyer
  • May 02, 2024
  • Katy, TX

My overall experience was excellent kb builders were great to work with and answered all my questions and made the minor adjustments as needed thanks for everything

KB Home responded:
We're so glad to hear that our team were such a positive team to work with for you, Adrian!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience exceeded my expectations!!

  • Yolanda F.
  • Verified HomeBuyer
  • May 01, 2024
  • Denver, NC

My KB Homes experience was great. From sales (Leslie), design center (Audrey-Bella Vista), to the project manager (Marley). I used my own lender. I received an update every week about the progress of my home, and I felt I could call and ask anyone a question at any time, and I did. I would and have recommended KB Homes to friends. Thanks for making the process so easy!!

KB Home responded:
We're thrilled to hear that our entire team was able to exceed your expectations, Yolanda!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best homes

  • Malik O.
  • Verified HomeBuyer
  • May 01, 2024
  • Antioch, CA

Fantastic staff and a wonderful 1st time home buyer experience! Sales Representative Anya was friendly and knowledgeable, She followed up promptly for any of my questions, when construction started Doug and his team keep me timely updates about the progress of construction, I really recommend people to buy new construction way better than old homes which are almost same prices.

KB Home responded:
Congratulations on your first home, Malik! We're thrilled to hear that our team was able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream come true

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Round Rock, TX

Thanks to Kb Home for making MY dream home a reality!!

KB Home responded:
Congratulations on your dream home! We're thrilled to hear that you had such a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home buying experience

  • Ray C.
  • Verified HomeBuyer
  • May 01, 2024
  • BOERNE, TX

I can honestly say it was an outstanding experience. From the very first time visiting the KB sales office, my loan team to construction team it was a fantastic experience. If I was rating my experience on a scale of 1 to 10 , I would give my experience a 15. Thank you KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with kb

  • Luis L.
  • Verified HomeBuyer
  • May 01, 2024
  • Elgin, TX

All the sales personal did great job and i have great experience buying with kb

KB Home responded:
Thanks so much for taking the time to share your positive experience with the team here at KB Home, Luis!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Cheryl D.
  • Verified HomeBuyer
  • May 01, 2024
  • Titusville, FL

Control from HOA is bad heads up

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

David

  • David L.
  • Verified HomeBuyer
  • May 01, 2024
  • Saint Cloud, FL

My name is David my experience is amazing Kyle Joe and Soraya are the best !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quality is horrendous and cheap

  • Hong T.
  • Verified HomeBuyer
  • April 30, 2024
  • Fresno, TX

The sidings, hardie board around the house were installed crooked some crooked in and some bulging out, making rattling noises even when it lightly windy remind its not even pass 3 months yet after closing. I contacted the warranty officer and all he said is to send out the guy to put nails in, easy as it sound, but with those cracked and crooked in, i asked those to be replaced thy ignore ny request and they said will send out the siding manufacture to inspect. I wonder what the role the siding manufacture plays here since they arent not the one who installed it and arent the one hearing the ...

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

My KB Experience….still…

  • Victoria K.
  • Verified HomeBuyer
  • April 30, 2024
  • Coolidge, AZ

The loan process was a joke! The loan person, Tammy, came up with a loan she wanted for me which was not the loan I requested so now I have to live with an incorrect loan until I can refinance (at my expense) so I can lower my monthly payment so I can hopefully afford the loan I was expecting! I never received a thorough walkthrough or final walk through. The construction manager failed on that end. Lots of problems in the home which were uplinked to management, some were handled and some still have not been. William in the sales office has kindly checked in often to make sure I am receiving ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Great home buying experience

  • Mark H.
  • Verified HomeBuyer
  • April 30, 2024
  • Round Rock, TX

The entire team at KB Homes has been top notch from the time we toured the model homes to now owning a KB home. Very impressive team!

KB Home responded:
Thanks so much for sharing these kind words with the entire team here at KB Home, Mark!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great quality and comfortable living!

  • Peter C.
  • Verified HomeBuyer
  • April 30, 2024
  • Tolleson, AZ

Great growing area, the quality is great and KB staff is communicative. Learn more now the homes and build goes quick!

KB Home responded:
We're thrilled to hear that you had a positive experience working with our team, Peter!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb homes cordillera review

  • Donna C.
  • Verified HomeBuyer
  • April 30, 2024
  • Gilbert, AZ

Great sales staff. Finished our home faster than anticipated.

KB Home responded:
Thanks so much for taking the time to share these kind words with the entire team here at KB Home, Donna!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

My experience with KB was an overall ok experience

  • Anonymous
  • Verified HomeBuyer
  • April 30, 2024
  • Jacksonville, FL

I think KB could use some updates with the kitchen appliances that they choose as well as updating the kitchen counter tops to give everything a more modern look, quality door knobs is a must!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Emperor

  • David L.
  • Verified HomeBuyer
  • April 30, 2024
  • New Braunfels, TX

Don't buy one is my advice.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Good experience

  • Victoria P.
  • Verified HomeBuyer
  • April 30, 2024
  • Lemon Grove, CA

Buying prosess is smooth

KB Home responded:
We're glad to hear that you had a good and smooth experience working with our team, Victoria!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

i am happy with KB

  • Vasantha P.
  • Verified HomeBuyer
  • April 30, 2024
  • Manor, TX

THANK YOU KB STAFF. PLS SUPPORT IN FUTURE ALSO

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Sir

  • Michael W.
  • Verified HomeBuyer
  • April 29, 2024
  • Wesley Chapel, FL

This entire process has been a nightmare. The process started out great when Dave the manger was in control. Then the process took a down fall once he was removed. Things were being broken in the house, delays due to wrong forms being filled out wrong. The worst was moving in house there were things still not tixed, like the broken concrete in the front of the house side walk, broken windows, no locks on the screen patio door, and the master bedroom could not be use for 2 weeks after we moved in because it was just hanging from the ceiling. As well as the garage walls and floor are still not ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Decent

  • Anonymous
  • Verified HomeBuyer
  • April 29, 2024
  • Pflugerville, TX

Decent home with decent materials. Home price is decent compared to other builders.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Loving it!

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2024
  • San Pedro, CA

Wonderful new house, great craftsmanship, great value/price ratio. Spacious, all works, beautiful. We worked very hard for this for so many years, so now we are really happy to finally be able to settle down (our 1st own home).

KB Home responded:
Congratulations on your first home! We're glad to hear that you had such a positive experience working with our team.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5