KB Home Reviews

Great people to work with

Greg made it worth it to do this

This was our first time getting a house built. But the building experience wasn't as stressful. Luis made things very easy. Communication was great between each other. When we had issues he was on top of them. Even in the closing inspection he found things that we didnt see. He also explained how to work everything well. Hats off to Jimmy as well when it came to working with our agent he made sure he got us the information and paperwork we needed.

Jill and Jermaine were awesome from start to finish. Any issues or concerns that I had were addressed promptly

Great experience with the sales team, loan officer, and construction manager—they were professional and helpful throughout the buying process. Unfortunately, the experience after moving in has been disappointing. Customer service has been very slow to respond, and there are multiple cracks throughout the house that still need attention. Overall, the post-purchase support from KB Home has not met expectations.

Overall, we've had a great experience with KB Home. Everyone we have worked with have been great---Rebecca (sales consultant), Elizabeth (design center), Chris (superintendent) and Dan (customer care).

Everybody was so helpful and nice

The entire KB Homes team was very responsive.

Excellent services very happy whit customer service

The overall process was awesome! Everyone was professional, courteous, informative, and upfront and honest. KB made my first time home purchase great!

Wonderful experience purchasing my home and ongoing support to make move in and getting settled seamless. Love the KN teams.

We had such a great experience working with KB! From the sales team to the project management team, everyone was fantastic.

Everyone at the KB homes was amazing and helpful.

Kerlyn is amazing at making sure everything is to our satisfactory. Susie is the best at keeping in touch even after shes already sold us our home.

Everything about my home buying journey with KB was top notch from the very beginning until the end. Our salesperson Jackie walked us through every step and was always available for any and all questions. She gave us weekly updates and was a pleasure to work with. Our building superintendent Michael was a stickler for detail, he made sure our new home was exactly what we wanted. He was confident and competent and we were able to trust him fully throughout our build. Gina at KB Loans made the whole buying process seamless and simple. She was available to us even after business hours. Buying a new home can be stressful, but having it handled by KB really made it an enjoyable experience. ... More

the quality and value of new home was very good

Worst Quality Worst management Not happy with purchase Really regret

Great experience one of the best things I experienced tryed so hard with my others and kb is the best would refer to anyone best services always helpful

KB homes is the best !

My Experience Was Very Outstanding, very Thankful for KB Homes making my dream into a reality.

Easy peasy to buy home. Every one working for KB homes were excellent!

John made transitioning into a house helpful.

Our KB Home team was great. They were incredible helpful every step of the way. From the moment we walked into the sales office Julie our sales representative guided us through the process. Our mortgage specialist Jose was equally as knowledgeable. Thank you everyone for your help.

My experience was so stress free and fluid from the very beginning. Carla our sales agent always managed to address our questions and concerns quickly and Robert the construction superintendent was always available for follow ups as well as Gus who finished up with the completion of our installations inside our home. Of course the highlight of my experience was the design studio appointment with Stephanie. She allowed my husband and myself to take our time choosing our upgrades and everything with ease. It was a phenomenal team and we are so pleased that after taking tours of all the builders we made the right choice with KB homes! We were the first couple to close with KB homes on February 26, 2026 in the Sandal Key community and look forward to forming new friendships and making lasting memories at the new up and coming lagoon! Truly an amazing experience and would highly recommend it to anyone who is seeking their next forever home. ... More

From our salesman to the LO and our studio crew. Everything seems like yesterday. Our salesman had a lot of knowledge and after touring several builders, KB was our too choice.