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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11548 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11548 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Buying with KB Homes

  • Melanie K.
  • Verified HomeBuyer
  • February 28, 2024
  • Raleigh, NC

We recently bought a home in a new KB Home community. We had never bought new construction before and it was an experience. We were downsizing and the process took much longer than expected as new wells had to be dug, approved and put on line. The design studio experience was enjoyable, picking our fixtures, cabinets, countertops, hardware, etc. gave us some choices to customize our home. The different staff members we dealt with were mostly attentive to our needs. There were many minor things that needed attention, but I guess that happens with new construction. They were all fixed in a ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Eduardo S.
  • Verified HomeBuyer
  • February 28, 2024
  • St Johns, FL

This house exchange our life

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Eduardo!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Baijun W.
  • Verified HomeBuyer
  • February 27, 2024
  • Riverside, CA

Their services were good and satisfactory!

KB Home responded:
We're glad to hear that you're satisfied with your KB Home experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Follow up items

  • Jennifer K.
  • Verified HomeBuyer
  • February 27, 2024
  • Clovis, CA

The gentlemen fixing things after I moved in were fast and efficient

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Jennifer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Angela

  • Bonney D.
  • Verified HomeBuyer
  • February 27, 2024
  • Homeland, CA

Thank you for the wonderful experience in purchasing a new house. The overal is great and happy with the house that my family and I enjoy staying in our new house.

KB Home responded:
We're glad to hear that you had such a positive experience working with the team here at KB Home, Bonney!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Kwasi O.
  • Verified HomeBuyer
  • February 27, 2024
  • Patterson, CA

The entire buying process was good. For the amount and quality of the home was fair. Response to any questions was added immediately.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

they are extremely good people

  • No V.
  • Verified HomeBuyer
  • February 27, 2024
  • Clovis, CA

nice touch up clean work

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great to work with!

  • LaDawn T.
  • Verified HomeBuyer
  • February 27, 2024
  • Palmetto, FL

Everyone at KB Home from our sales rep to the maintenance guys have been great. They are very friendly and responsive. We had a short list of minor things that needed fixing when we moved in and they got right on it. All of the workers are very friendly and helpful. Our home is beautiful and energy efficient. Haven't turned the air conditioning on yet.

KB Home responded:
We're thrilled to hear that our entire team were able to provide such a positive experience for you, LaDawn!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project manager/sales representative

  • Matthew G.
  • Verified HomeBuyer
  • February 27, 2024
  • Auburndale, FL

Pete and Cliff were outstanding throughout the entire process. Thank you

KB Home responded:
Thanks so much for taking the time to share your positive experience with Pete, Cliff, and the rest of our team, Matthew!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Follow ups

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2024
  • Menifee, CA

Thank you for your quick response to any issues. I receive frequent check in calls asking if everything is good with the home. I appreciate taking care of my concerns quickly.

KB Home responded:
Thanks for taking the time to share your positive KB Home experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nightmare

  • Jacqueline W.
  • Verified HomeBuyer
  • February 23, 2024
  • Rosharon, TX

It has been a nightmare starting with the closing that took 5 hours at no fault of my own- to a pipe leaking in the wall a week after I closed.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

Excellent experience with KB

  • Geetha V.
  • Verified HomeBuyer
  • February 23, 2024
  • Henderson, NV

Our home buying experience was excellent. Everyone from the sales staff to the design staff and the construction staff displayed a professional sense of commitment to their responsibilities. Overall, we are very pleased that we chose KB.

KB Home responded:
We're glad to hear that you had an excellent experience working with our team, Geetha!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thanks

  • Jhonny T.
  • Verified HomeBuyer
  • February 23, 2024
  • Davenport, FL

During and after the purchase process we have been accompanied by a qualified and committed team, today we enjoy our home.

KB Home responded:
We appreciate you taking the time to share these kind words with our team, Johnny!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Frustrating Process but Love the Home

  • Curtis P.
  • Verified HomeBuyer
  • February 22, 2024
  • Raleigh, NC

The beginning stages of the process were fine. The building process was a nightmare due mainly to well issues. We love our home though!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience

  • Krystal C.
  • Verified HomeBuyer
  • February 22, 2024
  • Riverside, CA

Everyone was very communicative. We were treated very well. The house is very beautiful. Although I wish they took care of some of the wood work a little better (baseboards and doors). Some came chipped or damaged. But the maintenance team is good too. Great experience

KB Home responded:
We're thrilled to hear that you had such a great experience working with the team here at KB Home, Krystal!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very informative home buying experience.

  • Michael H.
  • Verified HomeBuyer
  • February 22, 2024
  • Auburndale, FL

Cliff was up front about all aspects of the home buying process. A great experience.

KB Home responded:
We're glad to hear that Cliff and the rest of our team provided a great experience for you, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Lilaram S.
  • Verified HomeBuyer
  • February 22, 2024
  • Cypress, TX

Taking care immediately when needed

KB Home responded:
We're glad to hear that you had a positive experience working with our team!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Smooth and Easy Process with Transparency

  • Neelanjan P.
  • Verified HomeBuyer
  • February 21, 2024
  • Manor, TX

I had a pleasant experience working with KB Homes for East Village community in Manor. My Sales counselor, construction manager and the loan officer were all helpful, which was good to have as a first time homeowner. Will highly recommend KB Homes!

KB Home responded:
Thanks so much for taking the time to share your pleasant KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Overall Experience

  • Donald M.
  • Verified HomeBuyer
  • February 21, 2024
  • Parker, CO

The overall KB Home buying experience was a great experience.

KB Home responded:
We're thrilled to hear that you had a great experience working with our team, Donald!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great community like how it looks

  • Antonio R.
  • Verified HomeBuyer
  • February 21, 2024
  • Rosharon, TX

Great community like how it looks

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Antonio!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience was really good

  • Scott Y.
  • Verified HomeBuyer
  • February 21, 2024
  • Clovis, CA

Overall process was great. The quality of product use for the home is lacking. Low quality materials. The build looks good. Not happy that we had to lease the solar panel as opposed to purchasing it cause we were told that we were able to purchase.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Peter

  • Peter Y.
  • Verified HomeBuyer
  • February 21, 2024
  • Clovis, CA

Very easy and everyone is very helpful

KB Home responded:
Thanks for sharing these kind words with the team here at KB Home, Peter!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Happy

  • Miki M.
  • Verified HomeBuyer
  • February 21, 2024
  • Jacksonville, FL

Overall, I am happy with my new home. I did a few upgrades after closing which for the price of the home should have been included since I bought their highest priced house.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

KB made our home buying process easy and enjoyable!

  • Joseph B.
  • Verified HomeBuyer
  • February 20, 2024
  • Henderson, NV

Nolan was extremely helpful and professional throughout the entire process. Extremely knowledgeable and responsive.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with Nolan and the rest of our team, Joseph!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home, shaky finance team

  • Kenneth G.
  • Verified HomeBuyer
  • February 20, 2024
  • Henderson, NV

Amazing home but the financing team almost let me lose my home at the very last second. They denied me after sending an email stating I was approved and ready to close. Nearly cost me tens of thousands of dollars and my dream home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5