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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11505 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11505 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Sales team great, quality good

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2022
  • Valley Center, CA

The sales team was amazing and helped us every step of the way. There were a handful of quality issues, such as missing medicine cabinets and countertops having a rough residue on them. But overall, very happy with how things are getting resolved

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great!

  • Stephanie G.
  • Verified HomeBuyer
  • October 02, 2022
  • San Antonio, TX

Jorge did everything possible to make sure I got all of the customizations I needed on my home. He maintained weekly communication. Gloria from the loans department was extremely helpful and answered all of my questions to make sure I was able to close! Nathan the construction manager was attentive and communicative. Overall great experience and everyone was a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

perfect

  • Gennadii G.
  • Verified HomeBuyer
  • September 30, 2022
  • Citrus Heights, CA

true professionals thank you very much, I recommend to everyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Home for us to love forever!

  • Paul G.
  • Verified HomeBuyer
  • September 30, 2022
  • Minneola, FL

We are beyond thrilled with our KB Home. Our Construction Manager, Mike, was a godsend at getting us into our home as quickly as possible. We just experienced our first hurricane in the home and it was rock solid. Inside, you would have no idea the chaos happening outdoors. We had zero damage. So thankful to the KB Team for building us our vision and creating the home our children will grow up in!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Venkatachalam R.
  • Verified HomeBuyer
  • September 29, 2022
  • Castle Pines, CO

Responsive, great value for money

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great so far, just minor building details but overall 99.5%

  • Hang V.
  • Verified HomeBuyer
  • September 29, 2022
  • Sacramento, CA

Rob is very awesome, he responds in a timely manner! Wally is helpful and explains a lot of the process as well. Nick is super friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Joannie P.
  • Verified HomeBuyer
  • September 29, 2022
  • Riverside, CA

5 Stars for Jean, Justin, Kyle with the customer service team. He has a quick response time and coordinates with well with vendors to get issues resolved. 5 stars to the sales team (Lizette). The 2 stars is for the the people who handled the final documents and management team, who I was told would contact me when I had issues with closing documents, but I never heard from them. No need to contact me now, since the documents were signed and we been living in our home for about 2 months now.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 5

Love it!

  • Teresa S.
  • Verified HomeBuyer
  • September 28, 2022
  • Saint Augustine, FL

Can't say anything bad about our experience- It's been great! Ty and Adam were so attentive to our questions and truly made the process of home buying so easy. Even after move in Ty has addressed even the smallest concerns quickly and smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Vely C.
  • Verified HomeBuyer
  • September 28, 2022
  • Jacksonville, FL

This was an awesome experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The drywall and paint guys didn't com back to correctly and cleanly patch and paint over spots that needed taken care of.

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2022
  • Fort Worth, TX

I would give our build and overall 8.5 out of 10.. There are some things that never got taken care of after closing even after we were told that they would be taken care of.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Javier

  • Javier S.
  • Verified HomeBuyer
  • September 28, 2022
  • Jarrell, TX

Sales Process was amazing! Kimberly was so helpful and was always around for each step of our hole being built. The builders side of the experience was not the best. After we moved in we started to notice paint chipping outside of the home. The base boards aren’t straight. We felt a little rushed on our final walk, where it felt like we didn’t get to look closely at our home before closing and the builders would mention they would be around to assist if needed. Parts of our grass is still dried out and has been since the grass was laid. The fence is not stable and still has a few ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

KBHS

  • Elizabeth M.
  • Verified HomeBuyer
  • September 27, 2022
  • Austin, TX

Jaime with KBHs Home Loans was my best experience. She was on top of rising interest rates and gave me great advice.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

A very nice beautiful home

  • Thanh H.
  • Verified HomeBuyer
  • September 27, 2022
  • Houston, TX

The house is great. The construction manager is corporative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Miss

  • Proscovia Z.
  • Verified HomeBuyer
  • September 27, 2022
  • Richmond, TX

My expectations of my home were met. Am really happy with my new home. I would definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience throughout

  • Syed R.
  • Verified HomeBuyer
  • September 27, 2022
  • Richmond, TX

Sales team all the way through mortgage and construction was amazing. Especially Chad who was my construction manager went above and beyond with everything we needed. Very professional, responsive and made sure everything was to our utmost satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Straight forward and honest

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Menifee, CA

An easy process from the start to the finish of this homebuilt experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience was top tier.

  • Anthony H.
  • Verified HomeBuyer
  • September 27, 2022
  • Hemet, CA

I feel like I’ve been spoiled with everything kb homes has to offer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great plans and customizations

  • Jet V.
  • Verified HomeBuyer
  • September 27, 2022
  • Houston, TX

Love the new home. Staff were approacgable and friendly. Construction encountered delays but overall a great experience. Warranty program is also very good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience and exceptional quality!

  • Kendall M.
  • Verified HomeBuyer
  • September 27, 2022
  • Riverside, CA

KB Home was great to work with and provided us with an opportunity to build our dream home. We appreciate the quality of customer service they provided throughout the entire process. Thank you KB!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience and helpful staff

  • Adrian M.
  • Verified HomeBuyer
  • September 27, 2022
  • Valley Center, CA

Nicole was the highlight of our home buying experience. She put forth all the effort to ensure our family would be taken care of through the home buying process. Home quality is up to standard with only minor issues that have been getting resolved in a timely manner. I would recommend KB for new home buyers.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Great overall experience!

  • Michelle W.
  • Verified HomeBuyer
  • September 27, 2022
  • Saint Augustine, FL

We had a great experience from start to finish. Very happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder

  • Alicia A.
  • Verified HomeBuyer
  • September 26, 2022
  • Jarrell, TX

KBHOME builds beautiful homes. I love that I can customize to my liking.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Recognition

  • Irene C.
  • Verified HomeBuyer
  • September 26, 2022
  • Las Vegas, NV

I am truly satisfied with the people that helped me thought this home buying process. I would like t recognize Jared, Myra and especially Jason. I couldn't have done all this w/o their help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great first time home buying process! WOW

  • Benjamin F.
  • Verified HomeBuyer
  • September 24, 2022
  • Henderson, NV

The process was super simple from the lottery system to picking out the lot, and design studio! I was kept updated every week on the process of my new build. I could not be happier with the entire process !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ready AHEAD of schedule and responsive!

  • Melanie J.
  • Verified HomeBuyer
  • September 23, 2022
  • Roseville, CA

After nightmare stories of new builds from my friends, I was very nervous... but KB homes finished our home EARLY and has responded to all of the minor home repairs or any questions we have quickly and professionally. We don't have to fight or beg to get things done- once they showed up within 30 minutes of me texting!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5