KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1102 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
I am very satisfied with the build process. Every week I would get a text about what is going on, and I appreciated that. Multiple walkthroughs to show you different aspects of the house, and where everything is and how it all works. Travis was my PM.
- Spencer W.
- Verified HomeBuyer
- October 01, 2025
- Round Rock, TX
From Jason being the first Sales person I talked to and walked me through the floor plans, to Michelle helping with the financials, and Travis walking me through the full build process, I couldn't be happier. About a month in, my AC went out and Travis did everything he could with the AC repair company to come out and fix. They got the warehouse opened on a Saturday to get my part (manufacturer issue). Michelle still checks in with me and makes sure I am happy and all set-up with the financials. I highly recommend KB! I Many homes now are not built properly, but KB does a great job. They were ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Seamless and very attentive!! Great help with all issues we have seen!
- Max Artur R.
- Verified HomeBuyer
- September 26, 2025
- Austin, TX
We had a great experience with KB homes, and they have been very helpful with all the issues we see from new home problems (yes they happen) Sometimes the builders use cosmetic materials that have issues and there is no way around it but the overall process is amazing and their attentiveness is amazing!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent homes
- Saul P.
- Verified HomeBuyer
- September 18, 2025
- Jarrell, TX
Kb homes make an amazing homes and the team work are amazing with the communication and orientation with the whole process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The Process
- Taucia R.
- Verified HomeBuyer
- September 17, 2025
- Jarrell, TX
The overall process was great. Everyone was professional, courteous, informative, and not pushy. KB made my 1st time purchasing a home great!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB is great!
- Asadullah J.
- Verified HomeBuyer
- August 21, 2025
- Round Rock, TX
Service experience has been great - highly recommended for your home purchase!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I am very pleased with the quality of my home for the value
- Amy Kristin W.
- Verified HomeBuyer
- June 20, 2025
- Austin, TX
Everyone who I worked with along the way was very helpful and my home impresses me more each day. The home is very well thought out, well laid out, and well built. I even notice little things like how sturdy the closet rods are mounted! Very well thought out and well built.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellence
- Javier J.
- Verified HomeBuyer
- June 18, 2025
- Manor, TX
Our experience was excellent since day one, the whole KB Home team was always on top of things making sure to keep us informed of any progress as our home was being built and our loan officer made sure we would turn in any information/forms needed to make sure we could close on time. We’re very grateful and happy with our new home and I have made sure to tell my fiends and family how KB home goes the extra mile to deliver excellent customer service and quality.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
my builder di a good job
- Steven J.
- Verified HomeBuyer
- June 18, 2025
- Round Rock, TX
i am happy with my house
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Brandon
- Sergio F.
- Verified HomeBuyer
- June 18, 2025
- Round Rock, TX
As a KB Home owner, the experience in having a new home built is a great experience, the builder notifies you whenever the important items are going to be installed and have an onsite meeting to discuss what is being installed and how it works. Then continues to the next step of construction. All went great and smooth transition with the construction and paperwork. Highly recommend friends and family members the experience and the craftsmanship of the work, thanks to all the trades that put the dedication and work into it including the project manager(s) for looking out the quality of work. ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Homes
- Jan Ellington T.
- Verified HomeBuyer
- June 04, 2025
- Jarrell, TX
Everyone was great. We were buying from out of state and Stephen and Clint made sure to send us pictures weekly showing the progress of the build. Cortney was also great in working on our loan. Clint has been more than helpful post build. His response is amazing replying and addressing any of my questions or concerns. I would highly recommend KB Homes to anyone looking to build ond/or buy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best home buying experience!
- James Patrick G.
- Verified HomeBuyer
- May 21, 2025
- Round Rock, TX
This was the best home buying experience we've ever had. KB Homes was by our side every step of the way, through construction, financing, closing, and even after closing making sure we loved the home and everything was working as it should. I can not recommend KB Homes enough, we've been very happy. Their customer service from the top down has been nothing short of exceptional!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB is the best around!
- John U.
- Verified HomeBuyer
- April 30, 2025
- Georgetown, TX
Unbelievably simple, fun, exciting, genuine home-buying experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience from start to finish
- Jamie Paul B.
- Verified HomeBuyer
- April 30, 2025
- Round Rock, TX
Everyone was personable and friendly. The experience was really great and even though we lived 4 hours away everyone kept us updated special thanks to Adrian and Ray they were outstanding
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB gives you great value for your money
- Tambe E.
- Verified HomeBuyer
- April 21, 2025
- Round Rock, TX
It was a privilege working with the KB team. The team made the complex home process look so simple and easy. They were always there to guide and provide clarity to where necessary. Good and quality materials were used, above I had the opportunity to make some interesting choices and designs from the KB design studio. KB gives you great value for your money.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
They made buying FUN!
- Renee T.
- Verified HomeBuyer
- April 05, 2025
- Round Rock, TX
We are really happy with the whole process of building and buying with KB. From our sales rep (Andrew) to our builder rep (Brandon) and our lender (Jaime) every single person was responsive and helpful! They really kept us updated often - at least weekly if not more - and were all very personable to work with. We have already told family and friends about our experience. Thank you for building our dream home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Brandon construction manager
- David C.
- Verified HomeBuyer
- March 19, 2025
- Round Rock, TX
Brandon and his team built is a quality home that we are proud of
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Denise and Ruth are the best Loan officers
- Naman V.
- Verified HomeBuyer
- March 13, 2025
- Leander, TX
Best KB teams helped us to buy our first home. Denise is always very helpful. Great to have her as our Loan officer
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best home buying experience ever.
- Carlos Magno R.
- Verified HomeBuyer
- March 11, 2025
- Round Rock, TX
Everything was great from start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home-buying experience!
- Anonymous
- Verified HomeBuyer
- March 11, 2025
- Austin, TX
As a first homeowner, I really loved my experience with KB Home! They made it very simple, quick, and were extremely understanding for me.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
That was great working with you kb home teams
- Ghanon Cheradin I.
- Verified HomeBuyer
- March 04, 2025
- Manor, TX
Kb Home is a great place to buy Home . The teams are very friendly and professional. The homes prices are very good . Thank you for your help. Really appreciate it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great floor plans with customization upgrades and at great prices
- Hardik S.
- Verified HomeBuyer
- February 24, 2025
- Round Rock, TX
We were very lucky to receive heavy incentives at Salerno community in Round Rock East in Classic collection. We built a 2-story and extremely happy with the workmanship, studio options, lending experience and closing as well. Currently in warranty period and are happy with the customer support rep. KB Home has immensely improved since last 6 years. Definitely a top builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Nice House for good price
- Phuoc-Hoan Char L.
- Verified HomeBuyer
- February 23, 2025
- Manor, TX
Very Nice House for good price
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience. Would buy again
- Layne Allan R.
- Verified HomeBuyer
- February 06, 2025
- Round Rock, TX
Overall, our experience was excellent.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Himes is the total package!
- Carmen F.
- Verified HomeBuyer
- January 12, 2025
- Georgetown, TX
My entire experience has been amazing. From the buying process I partnered with several folks that guided me to close, and after close I still have a support team I can count on. I also never thought I’d love a home as much as I do. My house is perfect!!! I can’t recommend KB homes enough. If I ever buy again, I will specifically be looking for one of their builds.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very happy with the buy
- Kiran V.
- Verified HomeBuyer
- December 22, 2024
- Round Rock, TX
We had an amazing experience from the start to end. We are one satisfied customers, and I highly recommend KB homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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