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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1081 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1081 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.3

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

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Customer Reviews

KB Home - So happy with our home!

  • Jesse L.
  • Verified HomeBuyer
  • December 14, 2021
  • Georgetown, TX

So happy with our home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The whole team

  • Joseph O.
  • Verified HomeBuyer
  • December 14, 2021
  • Bastrop, TX

The whole team at Piney Creek bend are way too get along with and always knew the information if we had questions, or they got the answers quickly. You can tell they enjoy their jobs and were always happy to help or answer any questions. Being our first home, I didn't know what to expect, but the horror stories I've heard from other builders seem outlandish given just how good this team has been. I have nothing but good things to say about KB and the team, I've even actively encouraged people to seek out KB neighborhoods for their homes, because I've had such a great experience! Thank you ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Debra H.
  • Verified HomeBuyer
  • December 07, 2021
  • Leander, TX

Great Customer Service from start to finish!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Jason, Severo and Steve were great to work with.

  • Miloni V.
  • Verified HomeBuyer
  • November 30, 2021
  • Manor, TX

Jason, Severo and Steve were great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Responsive and helpful with finishing items on the home.

  • Ravi S.
  • Verified HomeBuyer
  • November 29, 2021
  • Del Valle, TX

Responsive and helpful with finishing items on the home. Good communication throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I had a great experience.

  • Kimberly H.
  • Verified HomeBuyer
  • November 23, 2021
  • Lockhart, TX

I had a great experience. Our building manager Trevor was amazing through out our process and after. Trevor was a pleasure to work with 2 thumbs up

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience was great, everyone helped at every time I needed

  • Alegandro P.
  • Verified HomeBuyer
  • November 17, 2021
  • Del Valle, TX

My experience was great, everyone helped at every time I needed the help .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - They are very attentive and willing to help in any way to make

  • Helena B.
  • Verified HomeBuyer
  • November 15, 2021
  • Kyle, TX

They are very attentive and willing to help in any way to make the process go as smooth as possible.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kb Home is the best campany in the world

  • Jacques M.
  • Verified HomeBuyer
  • November 09, 2021
  • Manor, TX

Kb Home is the best campany in the world

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience!

  • Michael J.
  • Verified HomeBuyer
  • November 09, 2021
  • Bastrop, TX

We looked at a lot of different builders and if you're looking to build a home, KB Home should be your first, last, and only stop.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very happy with our home.

  • John L.
  • Verified HomeBuyer
  • November 09, 2021
  • Kyle, TX

Very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From signing the contract to moving in it was an overall great

  • Michael C.
  • Verified HomeBuyer
  • October 27, 2021
  • Hutto, TX

From signing the contract to moving in it was an overall great experience! All the team members worked together to achieve a high level of customer satisfaction! Great job KBHS!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The team at KB was great.

  • Ira F.
  • Verified HomeBuyer
  • October 26, 2021
  • Manor, TX

The team at KB was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent was responsive to solve our complaints

  • Emmanuel N.
  • Verified HomeBuyer
  • October 21, 2021
  • Del Valle, TX

The building team and the Abel, the superintendent were great, ready to fix any issues. The sales representative Amie was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Delays have to be expected, due to the materials shortage, plus

  • Luis M.
  • Verified HomeBuyer
  • October 20, 2021
  • Manor, TX

Delays have to be expected, due to the materials shortage, plus too many constructions at the same time. Two months behind schedule is likely to happen. Besides that, communication flows constantly from sales and project managers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Took three months longer then we wanted but happy with the end

  • Mark C.
  • Verified HomeBuyer
  • October 20, 2021
  • Georgetown, TX

Took three months longer then we wanted but happy with the end product

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love how great my house look and how they payed attention to

  • Guadalupe S.
  • Verified HomeBuyer
  • October 19, 2021
  • Uhland, TX

Love how great my house look and how they payed attention to every detail to the house and how I want. I really like on how they always send me updated of the house it felt like I was there. I just can’t believe I finally bought my first house and the KB home help me build my dream house to which I wake up everyday just being so thankful .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB fullfiled all of my expectations.

  • Hillary H.
  • Verified HomeBuyer
  • October 19, 2021
  • Kyle, TX

KB fullfiled all of my expectations. It was a great experience. The whole team was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication through the whole process

  • Anonymous
  • Verified HomeBuyer
  • October 14, 2021
  • Bastrop, TX

I am a first time home buyer and the process was easy. They communicated well at every stage of the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything was perfect on on time and I'm happy with my home

  • Zaid D.
  • Verified HomeBuyer
  • October 13, 2021
  • Hutto, TX

Everything was perfect on on time and I'm happy with my home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From start to finish KB reps were available to address questions

  • Shaun J.
  • Verified HomeBuyer
  • October 13, 2021
  • Bastrop, TX

From start to finish KB reps were available to address questions and concerns. They checked in regularly with you by sending pictures of the house building process as well as texts and phone calls.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything went Smooth. I didn't need an Agent.

  • Revathi G.
  • Verified HomeBuyer
  • October 12, 2021
  • Austin, TX

Great experience from start to finish..From start to finish the entire process was smooth and full of communication. I was very involved in the process, and when I had a question or issue, it was answered in a timely manner. Very happy with my experience and happy with my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The option for me to change my 4 to 3/2. My master bedroom is not a suite.

  • Carla J.
  • Verified HomeBuyer
  • October 12, 2021
  • Georgetown, TX

Everyone was responsive even during the pandemic. Made provisions for me in every aspect. Each person who called has a friendly (tone) voice and I could tell they were always smiling on the end of the phone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Design and Location are good for me.

  • Bhakta B.
  • Verified HomeBuyer
  • October 12, 2021
  • Leander, TX

Design and Location are good for me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KBHS is the best in Austin and Manor

  • Patrick I.
  • Verified HomeBuyer
  • October 12, 2021
  • Manor, TX

KBHS is the best in Austin and Manor

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5