KB Home Reviews in Austin, TX

Sales ,design studio, loan , warranty teams are great! Quality of construction are poor some parts of the walls are looks like bending unbelievable.

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

Purchased a quick buy option. Oscar, from sales office, was fantastic. He would send me updated pictures of my house. The build took longer than I expected but due to supply chain issues and lack of workforce was reason for delay. Over all I am very pleased.

I’m appalled at the fact that in the last few weeks it’s either my water heater stops working or my thermostat shuts down or my range shuts down the breaker and I have to boil waters in kettles in a brand new home

Great Follow Through by Chad and Justin on all Pending work A Builder you can Trust and rely on my wife and I are very happy with KB Homes

Good customer connect. Issues handling. Finishing could be better. Overall good experience.

Mark was very responsive with all questions and concerns we had, same with Kacey. Issues with house falling behind original schedule continued throughout the build that was very frustrating especially when balancing rate locks, apartment leases, and movers

Thanks so much for everything everyone has done to build our beautiful home. Our family couldn’t be more happier. It’s such a Blessing that we got to spend the last three amazing holidays in our new home. Thanks again from my family to yours!!

Kb homes helped me get my first home and the process was smooth and easy and I am very thankful for everything

Loved my home . It’s been an amazing experience with KB staff

They’re are excellent on what they’re doing.

Closing date was changed several times. No exact dates. After the closing construction crew didn’t do what they had promised to. Hard to get in touch with them. No incentives or anything. No proper house gift from sales rep compared to other builders.

KB Home is there to help you achieve your goal to be proud homeowners.

This was a struggle from beginning to the end! Terrible workmanship and finishing on the home. The caulking and paint job was so horrible, I’m having to call warranty office every week. I’ve already found a water leak in my kitchen within a month of moving in. My walls were cracking even before I moved in. The warranty rep for this communique has been great in responding to issues and making sure it is resolved as soon as possible but if I knew what I know now, I never would have purchased a home with KB. The construction team don’t care and they will lie their way through any questions. They are careless, and won’t own up or fix construction mistakes when you point it out. Never again! This was an expensive lesson for me. ... More

Everyone was great. Still some issue with the house but Josh has been very helpful.

Generally speaking, the quality is rather good although there is still some small defects. The salesperson and other staffs are friendly and helpful.

How did you feel about the entire process, from initial purchase to final move-in?

Mortgage team, salesman &. Warranty specialist are good but as a home buyer I am not satisfied with KBHome because builder did not provided BASIC facilities in the house like, GUTTERS, SOFTNER LOOP, SPRINKLERS atleast BLINDS.

First, I would like to say Troy's response time was immediately, and he did exactly as promise. Great Asset to KB Home Team. It took the entire process from the initial purchase to the final move-in about 12 months, and what an Awesome experience with the KB Home Team I'm feeling very happy right now. The quality and value of my new home that impressed me is, how airy and well-ventilated, the design of the interior is very ergonomic, good material quality used in the construction, and the 8 feet ceiling height in my new home. To all potential home buyers out there looking for the right builder, look no further bookmark KB Home in your browser. KB Home has an extensive history of building beautiful quality affordable homes as well the ideal lot size that fits individuals and family needs. KB Home builder upgrades both structural and finishing will be an experience of your lifetime. KB Home Team understands your budget is crucial in creating a home that fits your price range and needs. This is just some of the benefits that attracted me to have KB Home to build my brand-new dream home. ... More

Overall good experience. Happy with our home. Noticed a few areas as far as craftsmanship during some of our personal changes that could have been done better or appeared to have been covered since it “would not be seen” type of coverup but otherwise not dissatisfied. Sales and loan experience were excellent and needs after the fact have been quick and responsive

Get the best choices on tiles, flooring options, walk-in shower, spacious cabinet and kitchen countertops. The staff would help you do the color matches. We loved our new home. Thank you KB Home

Everyone was very helpful and always kept me informed with the status of home. Thank you all.

kb home representative people are very helpful but sometimes the construction worker don't do their work sincerely therefore lot of minor issues

Thank you for building our home! We really love our home and very satisfied! It is in a great condition. Kudos to the staffs, they are very professional, friendly, approachable and knowledgeable and also thank you to Joseph, thank you for your hard work! You are so great, approachable, very friendly, knowledgeable! We really appreciate it! KB Home East Village is blessed to have you in their team. More power KB Home!

We are very happy the experience buying KBH was awesome