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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1136 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1136 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Excelent

  • Yefri F.
  • Verified HomeBuyer
  • January 17, 2023
  • Georgetown, TX

My experience whit Kb was great thank you Kb for everything

KB Home responded:
We're glad to hear that you had a great experience working with the entire team here at KB Home, Yefri!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Good home buying experience.

  • Eddie S.
  • Verified HomeBuyer
  • January 17, 2023
  • Jarrell, TX

We had a good home buying experience all the way from the sales agent, financing team, and build team.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Surya Tej K

  • Surya K.
  • Verified HomeBuyer
  • January 17, 2023
  • Round Rock, TX

Great experience with Quality and value

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Surya!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very HAPPY

  • Patricia Z.
  • Verified HomeBuyer
  • January 17, 2023
  • Georgetown, TX

Everyone from Ryan, Dennis, John were very nice and very professional. I know we had hiccups along the way but everything came out great. Love our home.

KB Home responded:
Thank you so much for sharing your kind words with Ryan, Dennis, John, and the rest of our KB Home team, Patricia! We're glad to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Second KB Home

  • Chaniel L.
  • Verified HomeBuyer
  • January 17, 2023
  • Manor, TX

This is my second home with KB. I'm looking forward to possibly buying a third in the future when the timing is right. Satisfied with both experiences overall.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience overall

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Round Rock, TX

Overall good experience. I love my home.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 5

Over All

  • Samer A.
  • Verified HomeBuyer
  • January 17, 2023
  • Round Rock, TX

Since step one till the closing date we did not have any kind of issues whatsoever Best builder ever KB Homes number one for real Will do it again when I can Great stuff Keep up the amazing work Thanks to all of KB Homes Family

KB Home responded:
Thanks so much for sharing your kind words with the team here at KB Home, Samer! We're glad to hear that you had a positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Zerihun W.
  • Verified HomeBuyer
  • January 17, 2023
  • Jarrell, TX

Sales ,design studio, loan , warranty teams are great! Quality of construction are poor some parts of the walls are looks like bending unbelievable.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

We had the dream team.

  • Joleen T.
  • Verified HomeBuyer
  • January 14, 2023
  • Austin, TX

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Joleen! Stan, Ed, Yasmin, and the rest of our team are glad to hear that you enjoyed the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Rio Lobo in Jarrell Texas

  • Baron V.
  • Verified HomeBuyer
  • January 12, 2023
  • Jarrell, TX

Purchased a quick buy option. Oscar, from sales office, was fantastic. He would send me updated pictures of my house. The build took longer than I expected but due to supply chain issues and lack of workforce was reason for delay. Over all I am very pleased.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Just in 1.5 months of moving in , I have had multiple reasons to call for fixes and presently my water heater in a brand new home does not work.

  • Oluwatoyin S.
  • Verified HomeBuyer
  • January 12, 2023
  • Georgetown, TX

I’m appalled at the fact that in the last few weeks it’s either my water heater stops working or my thermostat shuts down or my range shuts down the breaker and I have to boil waters in kettles in a brand new home

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Great Follow Through on follow Up Pending Items at our home very reliable

  • Mohanadas C.
  • Verified HomeBuyer
  • January 05, 2023
  • Round Rock, TX

Great Follow Through by Chad and Justin on all Pending work A Builder you can Trust and rely on my wife and I are very happy with KB Homes

KB Home responded:
We're thrilled to hear that you and your wife are happy with your KB Home experience, Mohanadas! Thank you for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was good experience.

  • Kuldeep S.
  • Verified HomeBuyer
  • January 04, 2023
  • Round Rock, TX

Good customer connect. Issues handling. Finishing could be better. Overall good experience.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Berry Springs home

  • Michael S.
  • Verified HomeBuyer
  • January 04, 2023
  • Georgetown, TX

Mark was very responsive with all questions and concerns we had, same with Kacey. Issues with house falling behind original schedule continued throughout the build that was very frustrating especially when balancing rate locks, apartment leases, and movers

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Such a Blessing

  • Asia W.
  • Verified HomeBuyer
  • January 04, 2023
  • Georgetown, TX

Thanks so much for everything everyone has done to build our beautiful home. Our family couldn’t be more happier. It’s such a Blessing that we got to spend the last three amazing holidays in our new home. Thanks again from my family to yours!!

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Asia! We're glad to hear that you have had such beautiful holidays in your new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing and trustworthy

  • Rina S.
  • Verified HomeBuyer
  • December 28, 2022
  • Georgetown, TX

Kb homes helped me get my first home and the process was smooth and easy and I am very thankful for everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Grace

  • Grace A.
  • Verified HomeBuyer
  • December 27, 2022
  • Round Rock, TX

Loved my home . It’s been an amazing experience with KB staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Felipe M.
  • Verified HomeBuyer
  • December 27, 2022
  • Round Rock, TX

They’re are excellent on what they’re doing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a great experience

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2022
  • Round Rock, TX

Closing date was changed several times. No exact dates. After the closing construction crew didn’t do what they had promised to. Hard to get in touch with them. No incentives or anything. No proper house gift from sales rep compared to other builders.

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

KB For Sure!

  • Anonymous
  • Verified HomeBuyer
  • December 25, 2022
  • Manor, TX

KB Home is there to help you achieve your goal to be proud homeowners.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just don’t do it!

  • Esther A.
  • Verified HomeBuyer
  • December 20, 2022
  • Georgetown, TX

This was a struggle from beginning to the end! Terrible workmanship and finishing on the home. The caulking and paint job was so horrible, I’m having to call warranty office every week. I’ve already found a water leak in my kitchen within a month of moving in. My walls were cracking even before I moved in. The warranty rep for this communique has been great in responding to issues and making sure it is resolved as soon as possible but if I knew what I know now, I never would have purchased a home with KB. The construction team don’t care and they will lie their way through any questions. They ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Cortney, Oscar &, Josh

  • Allison M.
  • Verified HomeBuyer
  • December 20, 2022
  • Jarrell, TX

Everyone was great. Still some issue with the house but Josh has been very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good design, the overall quality is acceptable.

  • Vu D.
  • Verified HomeBuyer
  • December 20, 2022
  • Manor, TX

Generally speaking, the quality is rather good although there is still some small defects. The salesperson and other staffs are friendly and helpful.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

How would you describe the quality and value of your new home

  • Ibrahim M.
  • Verified HomeBuyer
  • December 20, 2022
  • Austin, TX

How did you feel about the entire process, from initial purchase to final move-in?

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Amjad M.
  • Verified HomeBuyer
  • December 17, 2022
  • Round Rock, TX

Mortgage team, salesman &. Warranty specialist are good but as a home buyer I am not satisfied with KBHome because builder did not provided BASIC facilities in the house like, GUTTERS, SOFTNER LOOP, SPRINKLERS atleast BLINDS.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4