KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1092 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
Awesome team
- Mona W.
- Verified HomeBuyer
- February 02, 2021
- Austin, TX
I loved everyone from the sales person Elysia to the studio design rep Juan to the construction rep Anton. Overall an incredible team that made the home buying experience seamless.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great customer service and satisfaction
- Diana T.
- Verified HomeBuyer
- January 27, 2021
- Kyle, TX
Great customer service and satisfaction
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First time home buyer
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Jarrell, TX
Made our first time buying a home easy, they've worked with us every step of the way.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Exceptional experience here at KB!
- Eli R.
- Verified HomeBuyer
- January 26, 2021
- Del Valle, TX
Exceptional experience here at KB!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It was great, I would highly recommend KB.
- Laura A.
- Verified HomeBuyer
- January 26, 2021
- Manor, TX
It was great, I would highly recommend KB.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Had a great buying experience with KB Homes
- Jessica M.
- Verified HomeBuyer
- January 25, 2021
- Jarrell, TX
Had a great buying experience with KB Homes
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great staff, great home
- Nicholas P.
- Verified HomeBuyer
- January 22, 2021
- Kyle, TX
KB has helped build us a wonderful home. All of our interactions with KB employees have been great--they've gotten back to us as fast as possible any time we had a question or concern, the quality of workmanship has been spectacular, and have always been there for us. I'm loving my home and am looking forward to living here for a long time.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It was a great experience.
- Robert M.
- Verified HomeBuyer
- January 19, 2021
- Kyle, TX
It was a great experience. Thanks.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It wasa great experience I have with KB home
- Salam A.
- Verified HomeBuyer
- January 19, 2021
- Hutto, TX
It wasa great experience I have with KB home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Everyone from Joel my salesman to Edgar was very helpful and
- Tara W.
- Verified HomeBuyer
- January 19, 2021
- Kyle, TX
Everyone from Joel my salesman to Edgar was very helpful and attentive to my needs
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent home buying experience
- Varun V.
- Verified HomeBuyer
- January 16, 2021
- Leander, TX
Very impressed with KBHomes. All the people at KBHomes, I interacted with, were extremely helpful in making sure we have our new home to our liking.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Had a great experience with the sales staff and the construction
- Mark W.
- Verified HomeBuyer
- January 12, 2021
- Kyle, TX
Had a great experience with the sales staff and the construction manager took care of all my issues I had with the house. Really pleased with the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Everyone I have worked with has been great.
- Owen N.
- Verified HomeBuyer
- January 12, 2021
- Leander, TX
Everyone I have worked with has been great. This is my first home to own, so it has been a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Fast responding and well communicative team.
- Angel S.
- Verified HomeBuyer
- January 12, 2021
- Elgin, TX
Fast responding and well communicative team. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Communication
- Angie A.
- Verified HomeBuyer
- January 06, 2021
- Bastrop, TX
It was a complete pleasure working with KB homes from the very start and continued today a couple months after our closing date. I felt in the loop and had an idea what was happening the entire time our house was being built. I would like to give a shout out to Garrett the on site Superintendent. He has been extremely helpful throughout the entire process and really made us feel like we were a part of our home being built. He also has been extremely responsive to any questions and or requests we have had, including follow up after we moved in. I have recommended KB Homes to several of my ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great process start to finish, but so glad we're at the finish
- Trevor M.
- Verified HomeBuyer
- January 05, 2021
- Leander, TX
Great process start to finish, but so glad we're at the finish and living in our home! Great sales, customization, lending, and closing process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It was a smooth process even with Covid.
- Cheri T.
- Verified HomeBuyer
- January 05, 2021
- Kyle, TX
It was a smooth process even with Covid.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - I bought the house that I needed.
- Rugwizamporo S.
- Verified HomeBuyer
- January 05, 2021
- Manor, TX
I bought the house that I needed. I like mostly the living room. My kids, wife, and myself love our house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service.
- Janice W.
- Verified HomeBuyer
- January 05, 2021
- Jarrell, TX
Love my new forever home! I looked at many builders floor plans and construction, available lots and communities before deciding to go with KB Homes. The floor plan and space are just what I wanted, The people working for KB are great, providing personal care and very prompt addressing any issues since I have moved in. I have had no problems with the home and am very please with my choice to buy from KB.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The most bang for your buck!
- Anonymous
- Verified HomeBuyer
- December 22, 2020
- Bastrop, TX
The most bang for your buck!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Timely response to concerns and questions.
- Sandeep M.
- Verified HomeBuyer
- December 15, 2020
- Leander, TX
Timely response to concerns and questions. Pleasant experience dealing with representatives.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - They are very understanding and helpful
- Adai A.
- Verified HomeBuyer
- December 15, 2020
- Georgetown, TX
They are very understanding and helpful
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Buying and building in the age of COVID is challenging.
- Michael H.
- Verified HomeBuyer
- December 15, 2020
- Hutto, TX
Buying and building in the age of COVID is challenging. Our initial salesperson was laid off just as we were set to sign and the transition created misunderstandings. The building process was occasionally frustrating as I wanted to understand the end to end process and various steps along the way. Weekly I asked what work was slated. As a retired project manager, it would have been nice if the project plan was shared so i could better understand and anticipate. Also, during the build our home was struck by a lumber delivery truck. The phase 1 construction manager (Gilbert) failed to ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Communication
- Mitchell P.
- Verified HomeBuyer
- December 15, 2020
- Bastrop, TX
Will walk you through the process and answer any and all questions you have. Constant communication.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Costumer service
- David W.
- Verified HomeBuyer
- December 11, 2020
- Manor, TX
Amazing with everything we did
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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