KB Home Reviews in Austin, TX

It was a complete pleasure working with KB homes from the very start and continued today a couple months after our closing date. I felt in the loop and had an idea what was happening the entire time our house was being built. I would like to give a shout out to Garrett the on site Superintendent. He has been extremely helpful throughout the entire process and really made us feel like we were a part of our home being built. He also has been extremely responsive to any questions and or requests we have had, including follow up after we moved in. I have recommended KB Homes to several of my family members and friends who are interested in buying a home. ... More

Great process start to finish, but so glad we're at the finish and living in our home! Great sales, customization, lending, and closing process.

It was a smooth process even with Covid.

I bought the house that I needed. I like mostly the living room. My kids, wife, and myself love our house.

Love my new forever home! I looked at many builders floor plans and construction, available lots and communities before deciding to go with KB Homes. The floor plan and space are just what I wanted, The people working for KB are great, providing personal care and very prompt addressing any issues since I have moved in. I have had no problems with the home and am very please with my choice to buy from KB.

The most bang for your buck!

Timely response to concerns and questions. Pleasant experience dealing with representatives.

They are very understanding and helpful

Buying and building in the age of COVID is challenging. Our initial salesperson was laid off just as we were set to sign and the transition created misunderstandings. The building process was occasionally frustrating as I wanted to understand the end to end process and various steps along the way. Weekly I asked what work was slated. As a retired project manager, it would have been nice if the project plan was shared so i could better understand and anticipate. Also, during the build our home was struck by a lumber delivery truck. The phase 1 construction manager (Gilbert) failed to properly address my concerns. The phase 2 construction manager (Jerry) was awesome. The mortgage team (Denise) and closing team were also awesome. ... More

Will walk you through the process and answer any and all questions you have. Constant communication.

Amazing with everything we did

KB made this experience very simple for us. We are in love with our home!

You are made to feel like you are the only homebuyer in the state. The salesman was amazing and stayed involved throughout the process. Also, customer service rep was so organized!!

Every single person that we worked With at KB was fantastic. From the sales office, to the design studio, through the construction phase, and afterwords was absolutely amazing. Any concern I had Was dealt with and resolved immediately. I never had to worry that my family and I wouldn’t be 100% taken care of.

Easy to work with throughout the build.

From start to finish our experience was wonderful. Prompt service and trasparancy were the key factors.

KB Homes was great to work with! With being a first time buyer and builder we were super nervous but they walked us through everything and were so helpful.

KB Homes strives for 100% customer satisfaction and they make that clear with their commitment to the customer. The entire KB team is aways ready to assist with the customers needs and concerns. Very professional and courteous. From sales, design, construction and financing...KB is there to make sure the home buying experience is affordable, fun and positive.

Everything is excellent. I recommend it.

Everyone throughout the entire process was helpful and believed got us the best possible deal. The construction manager was great and easy to work with and went above and beyond to take care of us!

KB Homes build us a beautiful home. All expectations were exceeded.

Everyone was very thorough. They also made it a point to keep us in the loop as any issues were being resolved.

From the beginning to the final process, all reps were courteous, willing to help and answer questions.

KB staff is amazing!!! I always dream of having a KB home and my dream finally came true!!!

The staff was great! From the sales team to the design studio team and construction team! They all went above and beyond!!