KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1092 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
KB Home - KB made this experience very simple for us.
- Eboni H.
- Verified HomeBuyer
- December 08, 2020
- Manor, TX
KB made this experience very simple for us. We are in love with our home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - You are made to feel like you are the only homebuyer in the state.
- Sharon R.
- Verified HomeBuyer
- December 08, 2020
- Kyle, TX
You are made to feel like you are the only homebuyer in the state. The salesman was amazing and stayed involved throughout the process. Also, customer service rep was so organized!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Superintendant Was Exceptional
- Ariel C.
- Verified HomeBuyer
- December 02, 2020
- Leander, TX
Every single person that we worked With at KB was fantastic. From the sales office, to the design studio, through the construction phase, and afterwords was absolutely amazing. Any concern I had Was dealt with and resolved immediately. I never had to worry that my family and I wouldn’t be 100% taken care of.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Easy to work with throughout the build.
- Betty W.
- Verified HomeBuyer
- December 01, 2020
- Hutto, TX
Easy to work with throughout the build.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Customer Service
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Round Rock, TX
From start to finish our experience was wonderful. Prompt service and trasparancy were the key factors.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - KB Homes was great to work with!
- Jessica B.
- Verified HomeBuyer
- December 01, 2020
- Manor, TX
KB Homes was great to work with! With being a first time buyer and builder we were super nervous but they walked us through everything and were so helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Customer Oriented
- Elvar L.
- Verified HomeBuyer
- November 25, 2020
- Elgin, TX
KB Homes strives for 100% customer satisfaction and they make that clear with their commitment to the customer. The entire KB team is aways ready to assist with the customers needs and concerns. Very professional and courteous. From sales, design, construction and financing...KB is there to make sure the home buying experience is affordable, fun and positive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Everything is excellent.
- Alain A.
- Verified HomeBuyer
- November 25, 2020
- Manor, TX
Everything is excellent. I recommend it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kb personnel
- David P.
- Verified HomeBuyer
- November 25, 2020
- Del Valle, TX
Everyone throughout the entire process was helpful and believed got us the best possible deal. The construction manager was great and easy to work with and went above and beyond to take care of us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dream home
- Patrick D.
- Verified HomeBuyer
- November 24, 2020
- Leander, TX
KB Homes build us a beautiful home. All expectations were exceeded.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Friendly and attentive
- Robert P.
- Verified HomeBuyer
- November 23, 2020
- Round Rock, TX
Everyone was very thorough. They also made it a point to keep us in the loop as any issues were being resolved.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Superb customer service
- Carlos W.
- Verified HomeBuyer
- November 20, 2020
- Manor, TX
From the beginning to the final process, all reps were courteous, willing to help and answer questions.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The floor plan
- Tameka S.
- Verified HomeBuyer
- November 18, 2020
- Manor, TX
KB staff is amazing!!! I always dream of having a KB home and my dream finally came true!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The staff was great!
- Anonymous
- Verified HomeBuyer
- November 17, 2020
- Lockhart, TX
The staff was great! From the sales team to the design studio team and construction team! They all went above and beyond!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful home crafted by people who really care.
- Matt M.
- Verified HomeBuyer
- November 17, 2020
- Bastrop, TX
This was my first home building experience, and our sales person, Marc was very enthusiastic, interested in helping us get what we wanted, and even makes time to walk the neighborhood and see the new homes being built. Our contractor Garrett was amazing. Every concern we had, he addressed. Nothing was silly or ridiculous to him, he genuinely wanted to help make everything perfect. Finance side was what you'd expect, nothing extraordinary there. It's a beautiful home, we are excited to be living here and watching the subdivision grow!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great looking homes and friendly staff to help you with every
- Sarah N.
- Verified HomeBuyer
- November 11, 2020
- Elgin, TX
Great looking homes and friendly staff to help you with every step! People who care about your home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding Builder
- Jonas B.
- Verified HomeBuyer
- November 11, 2020
- Manor, TX
I and my wife made a tour around shopping for the best builder in the city for about 3 months. KB homes was outstanding. We were just lucky to get what we wanted for our dream home. We starting building our home from scratch and had the opportunity to visit KB home studio where we choose all the materials we wanted from our home. I am thankful to Deb the sales agent who loaded us with every information we needed to start and gave us the best of advise. Giving us updates regularly till the end of the building process. Thankful to for Michelle the loan office for her guidance in the ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - KB Home is the best option out there!
- Bright E.
- Verified HomeBuyer
- November 11, 2020
- Manor, TX
KB Home is the best option out there! My wife and I love our new home! Thank you so much!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home buying process was smooth everyone was helpful at any given time with any quiestions
- Bed N.
- Verified HomeBuyer
- November 10, 2020
- Pflugerville, TX
Awesome staff everyone always put costumer first helped with everything needed stayed over the hours to help us look at the house at times.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - They build your house for you.
- Michael G.
- Verified HomeBuyer
- November 05, 2020
- Lockhart, TX
They build your house for you. Personalization is taken very seriously
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Was easy to understand, and steps of our purchase was smooth
- Pushpa A.
- Verified HomeBuyer
- October 30, 2020
- Pflugerville, TX
Was easy to understand, and steps of our purchase was smooth even during a lockdown.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professionalism!
- Gerardo R.
- Verified HomeBuyer
- October 28, 2020
- Hutto, TX
Everyone was professional, courteous, and communicated very well with us through the process. Thank you KB
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home buying experience was excellent!
- Daniel W.
- Verified HomeBuyer
- October 20, 2020
- Lockhart, TX
I have nothing but good things to say about the process from start to finish. Even though Covid hit at the beginning of the process, KB Home was still able to deliver my home in a timely manner and with no issues. Would recommend them to family and friends for sure.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Follow the construction of your new house step by step.
- Margarito G.
- Verified HomeBuyer
- September 30, 2020
- Manor, TX
Follow the construction of your new house step by step.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful Home!
- Oscar P.
- Verified HomeBuyer
- September 23, 2020
- Georgetown, TX
I am so happy with my KB home. Its in a a GREAT location and is beautiful!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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