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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1129 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1129 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

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Customer Reviews

KB Home - Good experience with them,highly recommended

  • Olusola O.
  • Verified HomeBuyer
  • July 19, 2022
  • Manor, TX

Good experience with them,highly recommended

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Great experience and Great staff!

  • Myrna B.
  • Verified HomeBuyer
  • July 19, 2022
  • Georgetown, TX

Great experience and Great staff!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Franklin A.
  • Verified HomeBuyer
  • July 12, 2022
  • Jarrell, TX

KBHomes was an outstanding home-buying experience for me. From the sales representative to the construction manager.., the entire process was mind-blowing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I recommend KB homes

  • Karthik T.
  • Verified HomeBuyer
  • July 12, 2022
  • Kyle, TX

I recommend KB homes To my friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Everyone who represented KB was absolutely amazing!

  • Brandon R.
  • Verified HomeBuyer
  • July 07, 2022
  • Jarrell, TX

Everyone who represented KB was absolutely amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great team starting with the Senior Project Manager, the sales

  • Veronica P.
  • Verified HomeBuyer
  • June 28, 2022
  • Austin, TX

Great team starting with the Senior Project Manager, the sales rep, the loan processor and the loan officer. All were great and constantly making sure things were flowing as they should be. Will definitely go through them if I’m ever in search of a home again. Love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Warranty man crazy.

  • James M.
  • Verified HomeBuyer
  • June 15, 2022
  • Manor, TX

Warranty man crazy. Spent 30 minutes in our house telling us what's not covered very rude. Cash to close a joke, I had to get another check at Navy Federal 2 hrs before appointment. KB team at Austin title. Blew it on HOA fees. Not all were listed. ie There were 2 transfer fees. I only knew of one. They should have known what the fees were. Had to find out the hard way on my own. Goodwin & Company is not easy to deal witrh.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - I would not buy a KB home again.

  • Anonymous
  • Verified HomeBuyer
  • June 15, 2022
  • Kyle, TX

I would not buy a KB home again.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

No

  • Joan C.
  • Verified HomeBuyer
  • June 15, 2022
  • Manor, TX

Very happy with my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We are in love with our home!

  • Alline F.
  • Verified HomeBuyer
  • June 14, 2022
  • Georgetown, TX

We are in love with our home! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB Homes made sure that the whole process went smoothly.

  • Jacobus V.
  • Verified HomeBuyer
  • June 07, 2022
  • Georgetown, TX

KB Homes made sure that the whole process went smoothly..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The overall value is great for the home.

  • Mary H.
  • Verified HomeBuyer
  • May 31, 2022
  • Kyle, TX

The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Experience in our Loan Originator Cortney Gil

  • Luis P.
  • Verified HomeBuyer
  • May 31, 2022
  • Jarrell, TX

Thought about changing lenders until , Cortney Gil helped through understanding all the loan process and went above and beyond to make us comfortable in the buying process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How basic this house is.

  • Eric M.
  • Verified HomeBuyer
  • May 28, 2022
  • Kyle, TX

Every corner you can possibly think of was cut, KB homes is one of the poorest quality homes I have seen. I'm missing full cabinets in the bathroom, fixtures are the cheapest ones from home depot, my shower curtain rod doesn't even have complete hardware. The door going from the garage into the laundry room., when it shuts, the entire wall flexes. That wall is also shared by the master bathroom and even the bathroom door twists. I have video of it doing it as well. We have also had 3 led puck lights go out since we moved in. We have also had a main condesate drain line leak all over a wall ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

They were very professional.

  • Irene R.
  • Verified HomeBuyer
  • May 21, 2022
  • Uhland, TX

The homes are beautiful. I love my new home. The sales agent, loan officer, and construction supervisors were awesome. They always keep us updated on the stages of the built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb is my family !they are a kind ,sweet ,really friendly,I’m proud of kb.

  • Tigist D.
  • Verified HomeBuyer
  • May 19, 2022
  • Manor, TX

I am first time home buyer .so I do have a good experience with K B Home ,I don’t get a chance to see the other built this but I’m really happy when I have.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything

  • Yihenew A.
  • Verified HomeBuyer
  • May 19, 2022
  • Manor, TX

Satisfied good experience and learning

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - Everything good.

  • Bijay Y.
  • Verified HomeBuyer
  • May 18, 2022
  • Leander, TX

Everything good. I like that

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth Buying

  • Judith C.
  • Verified HomeBuyer
  • May 17, 2022
  • Lockhart, TX

We worked with John the sales rep for KB Homes. Our buying experience was smooth with just a few hick ups along the way. John always kept us informed . When we visited the KB Homes design center we had so much fun picking out the upgrades for our brand new house. Our house turned out beautiful. I would recommend KB Homes to anyone searching for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good

  • Mohammad H.
  • Verified HomeBuyer
  • May 12, 2022
  • Georgetown, TX

Over all good 'no problem at all ,everybody is very helpful . My experience with kb home is excellent. Thanks

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Quick, smooth, and the team is wonderful

  • Tingyu H.
  • Verified HomeBuyer
  • May 12, 2022
  • Georgetown, TX

Quick, smooth, and the team is wonderful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mohammed

  • Mohammed I.
  • Verified HomeBuyer
  • May 06, 2022
  • Manor, TX

Pretty good work House came out pretty good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - My experience went better than expected!

  • Britney L.
  • Verified HomeBuyer
  • May 04, 2022
  • Kyle, TX

My experience went better than expected! Other than material shortages and constant push back dates on closing, it was out of their control! Overall I’m very satisfied with my house!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I feel blessed that I was able to acquire this house in such

  • Ivonne F.
  • Verified HomeBuyer
  • May 03, 2022
  • Jarrell, TX

I feel blessed that I was able to acquire this house in such times. Thank you, KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I was deceived

  • Camille C.
  • Verified HomeBuyer
  • April 26, 2022
  • Manor, TX

NOT A GOOD EXPERIENCE AT ALL

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4