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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1136 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1136 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

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Customer Reviews

KB Home - Being able to pick design details really makes the home buying

  • Sonya G.
  • Verified HomeBuyer
  • July 30, 2022
  • Kyle, TX

Being able to pick design details really makes the home buying experience that more exciting at KB

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - We loved our experience!

  • Omar R.
  • Verified HomeBuyer
  • July 29, 2022
  • Manor, TX

We loved our experience! This is a small amount of room to grow.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

KB Home - everything was good.

  • Talha K.
  • Verified HomeBuyer
  • July 28, 2022
  • Georgetown, TX

everything was good. I didn't have any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The experience overall was good, there were some issues with

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Manor, TX

The experience overall was good, there were some issues with the home after it was built. One of the big ones was the home being properly sealed.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Stephen C., Superintendent

  • Russell E.
  • Verified HomeBuyer
  • July 21, 2022
  • Jarrell, TX

Obviously, the building delays have created a myriad problems that are beyond anybody's control. This is my second KB Home. I will have to give a big shout-out to Stephen. On the ball, helpful, understanding, and just a real caring person. This example will say it best. Probably four weeks after closing, Stephen was just driving by, and I waved at him, and he waved back. I was just saying hello. A couple of hours later we noticed the light at the top of the stairwell had come loose. Stephen cared enough to notice and called back, thinking I might have been flagging him down. I told him I was ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home for the price at this market conditions

  • NARENDRAN V.
  • Verified HomeBuyer
  • July 20, 2022
  • Georgetown, TX

Great price for a large home and lot size. Definitely satisified with the part Quality of materials used needs to be better.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great experience from start to finish!

  • Noah M.
  • Verified HomeBuyer
  • July 19, 2022
  • Austin, TX

Great experience from start to finish!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good experience with them,highly recommended

  • Olusola O.
  • Verified HomeBuyer
  • July 19, 2022
  • Manor, TX

Good experience with them,highly recommended

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Great experience and Great staff!

  • Myrna B.
  • Verified HomeBuyer
  • July 19, 2022
  • Georgetown, TX

Great experience and Great staff!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Franklin A.
  • Verified HomeBuyer
  • July 12, 2022
  • Jarrell, TX

KBHomes was an outstanding home-buying experience for me. From the sales representative to the construction manager.., the entire process was mind-blowing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I recommend KB homes

  • Karthik T.
  • Verified HomeBuyer
  • July 12, 2022
  • Kyle, TX

I recommend KB homes To my friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Everyone who represented KB was absolutely amazing!

  • Brandon R.
  • Verified HomeBuyer
  • July 07, 2022
  • Jarrell, TX

Everyone who represented KB was absolutely amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great team starting with the Senior Project Manager, the sales

  • Veronica P.
  • Verified HomeBuyer
  • June 28, 2022
  • Austin, TX

Great team starting with the Senior Project Manager, the sales rep, the loan processor and the loan officer. All were great and constantly making sure things were flowing as they should be. Will definitely go through them if I’m ever in search of a home again. Love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Warranty man crazy.

  • James M.
  • Verified HomeBuyer
  • June 15, 2022
  • Manor, TX

Warranty man crazy. Spent 30 minutes in our house telling us what's not covered very rude. Cash to close a joke, I had to get another check at Navy Federal 2 hrs before appointment. KB team at Austin title. Blew it on HOA fees. Not all were listed. ie There were 2 transfer fees. I only knew of one. They should have known what the fees were. Had to find out the hard way on my own. Goodwin & Company is not easy to deal witrh.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - I would not buy a KB home again.

  • Anonymous
  • Verified HomeBuyer
  • June 15, 2022
  • Kyle, TX

I would not buy a KB home again.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

No

  • Joan C.
  • Verified HomeBuyer
  • June 15, 2022
  • Manor, TX

Very happy with my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We are in love with our home!

  • Alline F.
  • Verified HomeBuyer
  • June 14, 2022
  • Georgetown, TX

We are in love with our home! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB Homes made sure that the whole process went smoothly.

  • Jacobus V.
  • Verified HomeBuyer
  • June 07, 2022
  • Georgetown, TX

KB Homes made sure that the whole process went smoothly..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The overall value is great for the home.

  • Mary H.
  • Verified HomeBuyer
  • May 31, 2022
  • Kyle, TX

The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Experience in our Loan Originator Cortney Gil

  • Luis P.
  • Verified HomeBuyer
  • May 31, 2022
  • Jarrell, TX

Thought about changing lenders until , Cortney Gil helped through understanding all the loan process and went above and beyond to make us comfortable in the buying process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How basic this house is.

  • Eric M.
  • Verified HomeBuyer
  • May 28, 2022
  • Kyle, TX

Every corner you can possibly think of was cut, KB homes is one of the poorest quality homes I have seen. I'm missing full cabinets in the bathroom, fixtures are the cheapest ones from home depot, my shower curtain rod doesn't even have complete hardware. The door going from the garage into the laundry room., when it shuts, the entire wall flexes. That wall is also shared by the master bathroom and even the bathroom door twists. I have video of it doing it as well. We have also had 3 led puck lights go out since we moved in. We have also had a main condesate drain line leak all over a wall ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

They were very professional.

  • Irene R.
  • Verified HomeBuyer
  • May 21, 2022
  • Uhland, TX

The homes are beautiful. I love my new home. The sales agent, loan officer, and construction supervisors were awesome. They always keep us updated on the stages of the built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb is my family !they are a kind ,sweet ,really friendly,I’m proud of kb.

  • Tigist D.
  • Verified HomeBuyer
  • May 19, 2022
  • Manor, TX

I am first time home buyer .so I do have a good experience with K B Home ,I don’t get a chance to see the other built this but I’m really happy when I have.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything

  • Yihenew A.
  • Verified HomeBuyer
  • May 19, 2022
  • Manor, TX

Satisfied good experience and learning

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - Everything good.

  • Bijay Y.
  • Verified HomeBuyer
  • May 18, 2022
  • Leander, TX

Everything good. I like that

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5