KB Home Reviews in Austin, TX

Thought about changing lenders until , Cortney Gil helped through understanding all the loan process and went above and beyond to make us comfortable in the buying process

Every corner you can possibly think of was cut, KB homes is one of the poorest quality homes I have seen. I'm missing full cabinets in the bathroom, fixtures are the cheapest ones from home depot, my shower curtain rod doesn't even have complete hardware. The door going from the garage into the laundry room., when it shuts, the entire wall flexes. That wall is also shared by the master bathroom and even the bathroom door twists. I have video of it doing it as well. We have also had 3 led puck lights go out since we moved in. We have also had a main condesate drain line leak all over a wall which we found out was never connected. And there is mold growing in that wall that was never replaced. They did everything they could to hide it. And now it's behind the wall which I've still have pictures of. Go over this house with a fine tooth comb. ... More

The homes are beautiful. I love my new home. The sales agent, loan officer, and construction supervisors were awesome. They always keep us updated on the stages of the built.

I am first time home buyer .so I do have a good experience with K B Home ,I don’t get a chance to see the other built this but I’m really happy when I have.

Satisfied good experience and learning

Everything good. I like that

We worked with John the sales rep for KB Homes. Our buying experience was smooth with just a few hick ups along the way. John always kept us informed . When we visited the KB Homes design center we had so much fun picking out the upgrades for our brand new house. Our house turned out beautiful. I would recommend KB Homes to anyone searching for a new home.

Over all good 'no problem at all ,everybody is very helpful . My experience with kb home is excellent. Thanks

Quick, smooth, and the team is wonderful

Pretty good work House came out pretty good

My experience went better than expected! Other than material shortages and constant push back dates on closing, it was out of their control! Overall I’m very satisfied with my house!

I feel blessed that I was able to acquire this house in such times. Thank you, KB Homes!

NOT A GOOD EXPERIENCE AT ALL

KB Home teams made our first home buying experience a exciting and enjoyable one. We received great customer service from the neighborhood sales representative, our studio design representative, and our contractors. We personally loved and looked forward to weekly calls from contractors to inform us of the building process. We really appreciated contractors Gary and Alex from the KB community in Bastrop as they were always available to answer our questions. We love our new home and recommend KB homes to all of our loved ones.

I am happy to have bought my first home with KH Home. The whole experience was joyful!

Very happy to have bought my home with KB Homes. It’s feels comfortable and everything is working well.

KB team provided great customer service and communication throughout the build process. Attention to detail in the initial planning and continuous communication was key to ensuring our home was built to plan and our expectations. We had two significant issues during our build. First was a three month closing date delay as a result of material supply chain and labor shortages. The second was quality of workmanship completed by contractors due to labor shortage. We feel the KB team did their best to provide us a quality, on time product. We would recommend KB.

Everyone was great to work with and extremely helpful

I was promised several incentives that were not put in contract, then told it's not in contract so too bad. Also construction was supposed to finish projects that were promised, as well as coached me what to say at closing. I did what he said but he didn't hold up to his end of the agreement. Floors are unfinished and walls unfixed. Caulking was unfinished and paint also.

The Sales and Home Decor Depts were great. However, the Project Manager for the build failed to do a thorough quality check as some things were left undone or not done right. A bathroom is missing a screen, cabinetry was not sealed properly nor the counter top slab. Additionally, a vent started to fall from the ceiling we’re it was revealed that the hole was cut improperly and had to be replastered. I’m still waiting on my screen and counter top to be repaired.

I had a great experience from the start with the sales people , project manager, construction coordinators, lenders and all the way to the closing. I was always informed of next steps and able to ask questions and the team I worked with was always responsive and willing to ensure I got my answers and understood the process. I would highly recommend KB homes.

Lending team did a great job

Good customer service and price

Great experience start to finish. Great team. Love living here.

Very thankful ...Little mistakes in my home but ill manage ...