KB Home Reviews in Austin, TX

There are some designs that KB homes provided that other builders don't. KB studio people need to be careful on what they suggest on the products, which I did not get the answer I expected to received. Constructions people didn't deliver my expectations so it was tad bit disappointing.

Completely DISAPPOINTED with the quality of the work done on my home, and the quality of the appliances provided, quality of the materials(carpet, drywall boards, dry wall cement/paints, ceiling materials) was used for the construction. I also see lot of cracks in many areas of the house. I personally feel that it is not even worth the 3/4th of what I paid for it.

Please get a pre foundation inspection

Genuine and responsive team members

The experience was so awesome from beginning to end. I was really nervous about purchasing my first home but every one from sales to design to construction and lending was so helpful.

Great builder. Looking forward for the warranty service if needed it.

Good quality and excellent customer services. If you guys want to buy a new home, I recommend to choose KB Home.

Everything is varying degrees of slapdash. Once they tell you the home is done it's a monumental battle to get them to come fix the things they said they'd fix before closing.

I had peace of mind from beginning to the end of the construction of our home! Extremely impressed with the sincerity of keeping me informed with everything to do with my from the ground up to completion! There Dedication to see you are content with the purchase of your new home and the Knowledge they give you all through your home buying....is a BLESSING!

Ryan was my sales agent. He was all the time helpful. Till the time I Close and even after I close as well. Thanks you guys.

The experience with KB has been interesting. The amount of time it took to build was 11.5 months (estimated 6-9 months). The quality of some of the material was below par. Repairs have taken months to complete and I'm still dealing with repairs 2 months after closing. Overall experience was ok, but could have been better with customer service. Studio team was Excellent and took their time so I was happy.

Great experience. The design studio options were great. The sales team was nice. They followed up each week with updates.

This could've just been the whole housing market in 2021. Four months after signing, our home was still a dirt pile. But weeks later, foundation was poured, the structure went up fast & filled in soon after. The default paint may scrape off easily in places, but everything else has held up well. Maintenance staff has been helpful around the house too.

Being our first home we appreciate the opportunity and the people that helped us through this process.

The lender was a little frustrating to work with. The military incentives unlike other builders, are tied only to using KB home loans. They also lost my files and wouldn’t needed to pull credit and get all new documents to restart my loan after providing in depth documentation months prior. It was for those reasons I used an outside lender that also had considerably better rates.

Since I bought the house I still don’t have my garage key I called many times but nobody cares. I noticed some missing stuff nobody cares . I have a very bad experience with kb . The seller was the best one MR Severo

What a great experience, especially during this time. I want to thank everyone at KB Homes here in Piney Creek Bend. Tony, Garrett and Tim are great people, kept me Informed of the progress. Great professional service. Happy to be at my new house.

We signed for the house and then there was a material shortage. KB was transparent the entire time and made it easy for us.

Everyone here was extremely helpful and knowledgeable through every step of the building and buying process.

My experience was wonderful with KB home I would 100% recommended to my friends and family, It would be a great company when they hired more Spanish speaking employees, just to understand each other with no confusing. Ill like to thank everyone for helping me thru this process and Thank you for helping me build my dream home.

Kb will work with you and get any issues taken care of. Patients is a huge key factor in it all!

Very happy with our new home.

We were promised to have closing done on September 17, 2021. As per that we sold our home in Florida. Then they moved the date to October 21st. We had to rent a home since we sold ours. All the furniture and stuff were put in a rented storage in Pflugerville. They moved the date again to October 27th. Then to November 4th. Then to November 12th. Finally happened on Nov 12th. You don't understand the financial burden we faced over renting a home and the storage. Driveway has a crack . Garage has concrete broken off in many areas. Hole in garage where sheet rock meet. Door bell was placed on the second floor which you don't hear downstairs. Toilets with cheap plastic flush handles which are very loose and you can't tighten them anymore. Also for the water pipe to come through the wall to the toilet tank has a big hole on the wall which cannot be covered with the rounded cover. Sliding door has a sliding screen and that was torn around its handle, they corrected it with silicon !!. Water problem in the back yard. If you walk, your boots (you need boots) will sink in the clay like mud about 4-5 inches. Irrigation / sprinkler guy said its not from the sprinklers and may be coming from underground all the way up from the golf course area. This is our 4th new home we built. Ryland home New Port Richey Florida Lennar Homes in Naples, Florida Custom made home by Bill construction in Naples, Florida. All these homes were so beautiful. It is so unfortunate that we settled for KB homes since we could not get Pace Setter or Clark Williams homes. ... More

Great and supporting selling professionals of an excellent property

Kyle was an amazing rep for KB. His communication and willingness to help was top notch. Super grateful to have someone like Kyle helping the last 11 months. Erik was super professional. Very attentive and always willing to go the extra mile to help with any questions I had. Thank you KB!!