KB Home Reviews in Austin, TX

The building team and the Abel, the superintendent were great, ready to fix any issues. The sales representative Amie was excellent.

Delays have to be expected, due to the materials shortage, plus too many constructions at the same time. Two months behind schedule is likely to happen. Besides that, communication flows constantly from sales and project managers.

Took three months longer then we wanted but happy with the end product

Love how great my house look and how they payed attention to every detail to the house and how I want. I really like on how they always send me updated of the house it felt like I was there. I just can’t believe I finally bought my first house and the KB home help me build my dream house to which I wake up everyday just being so thankful .

KB fullfiled all of my expectations. It was a great experience. The whole team was great to work with.

For the most part the homebuying process was easy and timely however there were supply shortages that we’re not the builders fault but there are still issues with things working in the home that I haven’t gotten fixed yet. mainly because I’m waiting for the contractor to replace a fan. The warranty team is very efficient and responsive it’s just getting the contractors to step it up.

My Experience with my builder was bad he did not keep us update on a home never pick up the phone and did not do what he told us he was going to do

Deb in sales was great!

I am a first time home buyer and the process was easy. They communicated well at every stage of the process.

Everything was perfect on on time and I'm happy with my home

From start to finish KB reps were available to address questions and concerns. They checked in regularly with you by sending pictures of the house building process as well as texts and phone calls.

I don't like the time they made me wait for the house, in fact, the house has many details inside and outside

Great experience from start to finish..From start to finish the entire process was smooth and full of communication. I was very involved in the process, and when I had a question or issue, it was answered in a timely manner. Very happy with my experience and happy with my home.

Everyone was responsive even during the pandemic. Made provisions for me in every aspect. Each person who called has a friendly (tone) voice and I could tell they were always smiling on the end of the phone.

Design and Location are good for me.

KBHS is the best in Austin and Manor

It has been a great experience that is properly guided informed and kept in loop during every step of home purchase. We would definitely recommend

Excellent experience and communication between contractors, seller and buyer was outstanding. Thanks KB we are loving our new home.

We had been in the market looking for homes and ran across many that were more expensive, older and smaller. KB Homes had the perfect home for us (we are a large family). With all of the customization options, we now have our own unique (forever) home. We couldn't be happier.

Smooth process. I didn't need an Agent.

I had a great experience with KB. Everyone from the sales staff to the lending staff to the construction staff was professional, friendly, knowledgeable and responsive. Whenever I called or texted with a question or concern I received a response the same day, usually within minutes! And my new home is exactly what I hoped it would be. I couldn’t be more pleased.

The best place to build your house and really good costumer service

Great experience from start to finish. every step was great -staff was helpful. Explained everything with no surprises.

They said they were going to come fix things that weren’t done right and our yard was very bumpy didn’t look like they leveled it at all! We have chunks of our yard that have no grass! They said they had to get a second party company to level the yard and roll the grass and that they would do it the next week! We contacted Kyle the construction manager and he never replied. They also changed our close date the day before we were suppose to close. I would not recommend KB to anyone I know.

Was great working with the sales/construction managers