KB Home Reviews in Austin, TX

KB was great from the contract signing to the show room to the weekly updates and beyond, staff was so friendly and attentive to our needs and questions. Amy especially went above and beyond for us a few times.

Kb homes team made the process of buying a home a dream! Thank you for being extremely patient and helpful

There were all sorts of mistakes throughout the construction process, a few of which were major. It was difficult to get many of these addressed at all, let alone in a timely fashion. By the time we finally closed (after the closing date had been moved back many times), most of the problems had been addressed in a fairly satisfactory manner, but some problems remain today, since we were just not able to wait any longer before closing, and fixing some of these issues would require major demolition and reconstruction (e.g. entryway walls and corners being very far out of square). Overall, we feel like we got a pretty good value for our end product, but we did not expect as many problems as we encountered along the way, or having to be so repetitive and insistent in order to get obvious problems fixed. ... More

It's not good. Everything come very slow. Bad service

Attention to Detail was not very good at all! Response time to issues that were supposed to be addressed before move in were not completed and had to constantly call and get the same run around.

Very professional and trustworthy

The whole process was easy and smooth. Happy with our new home.

Overall we had wonderful experience with KB Homes in buying our first house. The process was really smooth and we had amazing time with the team. They responded back in timely manner and all the queries were answered and attended in timely manner.

I have had a great experience with KB Home.

Everything was smooth for me

The house looks great, thanks!

I have very positive experience with KB Home and it is very good home they build for me

Buying experience was a breeze and communication was great throughout the whole process!

We had an absolutely incredible experience with KB homes. Great communication and response.

Overall it worked out great

We love our new home but the responsiveness to issues is tough, our warranty person never got back to us about a couple of items, i still don't even know how to enter things into the warranty.

The sales rep (justin), Construction Super (Hunter), and Greg were always super prompt in resolving any issues we would bring up.

Very poor work and show room experience sucked. Been lied too twice, rude manager

Best experience ever! Awesome working with Severo Hernandez and Jason Battles.

Overall good experience but check every thing.

Given the Austin's crazy real estate market, KB did a good job with their pricing, as we had to wait 7 months for the delivery. They had good customer service and continuous updates, however, we had no possibility of changing anything in the house at all. The electric job was great. Lawns are terrible, seems like a tractor went through it and they didn't bother leveling it. Paint people are yet to make an appointment to fix the paint issues 2 months after closing. For the rest of the minor issues here and there their warranty team was awesome, they fixed it all very fast. I'd recommend them as long as you can select your Doors and make sure that the paint/woodmanship have been done properly. ... More

Everyone kept in constant contact with us throughout the entire process. We loved customizing everything through the design studio. And even after we moved in, KB checked in with us often to make sure we were happy with everything.

First time homebuyers. We designed the most beautiful home at a reasonable price. The process was friendly and we were kept informed every step of the build process. Unfortunately, there were a few issues with craftmanship (brickwork and cabinets had a few issues). Overall, great experience.

Kb homes build very good quality but affordable homes. Very happy with my new home.

The staff is very responsive and very hands on about things. They will do their best to meet all your needs. Great sales consultants keeping you informed and up to date on progress!!!!