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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1092 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Austin Area

1092 Reviews in Austin Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Very responsive to any issues that arise

  • Matthew W.
  • Verified HomeBuyer
  • July 12, 2024
  • Round Rock, TX

Very responsive to any issues that arise The values of the home in the area seem to be trending down in the area

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

El hogar de nuestros sueños

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Elgin, TX

Ha sido una gran aventura emocionante el hecho de comprar nuestra casa ! Proceso ha sido increíble! Y kb home ha sido excelente! Realmente el mejor!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

We love our KB home

  • Germano K.
  • Verified HomeBuyer
  • March 20, 2024
  • Round Rock, TX

We had a great build and purchase experience with KB homes, The home was ready before the original deadline by months and we were very happy with the home, The only issue we have had is the lawns and the sprinkler system problems and that is a landscaping company that KB hired and they r in the process of fixing those issues, Scott was an amazing salesperson and Brandon has been an outstanding construction manager

KB Home responded:
We're thrilled to hear that Scott, Brandon, and the rest of our team were able to provide such a positive experience for you, Germano!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB EXPERIENCE

  • Casey M.
  • Verified HomeBuyer
  • November 29, 2023
  • Georgetown, TX

So far so good! Glad to have the house & appreciate all the KB personal who helped along the way. Special thanks to Bud for putting together the offer & Denise for aiding our loan approval!

KB Home responded:
We're thrilled to hear that Bud, Denise, and the rest of the KB Home team have provided such a positive experience for you, Casey!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB HOME REVIEW

  • Marguerite O.
  • Verified HomeBuyer
  • September 19, 2023
  • Round Rock, TX

This was such a great experience for our family! We were guided from foundation up until the complete construction of our home. This was an exceptional experience as a first time home buyer!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy home buying with few options

  • Venkata R.
  • Verified HomeBuyer
  • August 25, 2023
  • Round Rock, TX

Very Disappointed with not allowing to lock the mortgage rate without selecting the options at KB Studio though we have paid separately for the options which left me paying 2.5% more interest which is a lot. It looks foolish to hold since KB is charging customers for options upfront. House construction quality looks good. Thanks to the construction manager Ray for his timely updates and fixing minor issues in a timely manner. Insulation seems to be low causing hearing TV sound and garage door opening or closing sounds in most of the rooms.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • Sheryl W.
  • Verified HomeBuyer
  • July 11, 2023
  • Round Rock, TX

Working with Kb Homes was a wonderful experience. The responsiveness and level of professionalism was top-notch!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Long-time KB home owner and I'm STILL a KB homeowner.

  • John F.
  • Verified HomeBuyer
  • June 14, 2023
  • Jarrell, TX

Life happens and I had to sell my previous KB home (Kauffman & Broad back then) of almost 26 years. So now, the hunt for a new home began. I visited 3 other builders and found myself coming back to KB. Thenchoices and options outnumbered the competition and not to mention the quality of build. It's unfortunate the housing market was so hot that I overpaid for the size of house I purchased, however it was what it was. Ultimately I'm happy and hope that the rest of my neighborhood remains nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Mugabe

  • Jotham M.
  • Verified HomeBuyer
  • June 07, 2023
  • Elgin, TX

I don’t have much to say but I’m happy for the house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Homes Employees take pride in their work

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2023
  • Jarrell, TX

It was a great experience working with KB on our home. I thought the mock up was all marketing fluff but it came out exactly as depicted. With anything in construction, there’s contracting and working with other companies. Any minor issues we experienced was mostly due to this. KB Homes has a supervisor specifically for your home to make sure everything goes according to plan. When issues crop up, they’re right there on the spot looking for a solution. We were given weekly updates and it was the coolest thing to see our home be built. 100% recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Loan officer and staffing was great

  • Nathan D.
  • Verified HomeBuyer
  • June 06, 2023
  • Lockhart, TX

Kb was a great experience for us first time homeowners

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Over all good

  • Naga Sagar D.
  • Verified HomeBuyer
  • May 30, 2023
  • Round Rock, TX

Good experience in buying a home. Naga Sagar

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Salerno - Hallmark’s single story house - great floor plan

  • Nhi-Lan Lena V.
  • Verified HomeBuyer
  • May 18, 2023
  • Round Rock, TX

I have never thought of purchasing a KH Home for myself. I work in the real estate industry and have heard a lot about how KH homes being built with lower quality, cheap and required a lot of upgrades. Knowing this, but a few things that interested me about KB homes was the community is big, mostly located in good convenience location, house square foot are large, allow buyers to chose structural and interior design upgrades that must of the average builders don’t allow especially during the Covid19 time. I have chosen a lot and a one story plan building it from scratch. Overall the building ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Met expectations.

  • Steve M.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

The overall homebuying process with KB was great, I had an amazing “A-Team” with Justin and Daniel. Finish work such as drywall, paint, trim, ect. could have had a little more quality and care implemented within the work, but overall met expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Was waiting for 20 minutes in the closing room before attended to.

  • Phil B.
  • Verified HomeBuyer
  • February 22, 2023
  • Manor, TX

Timing updates were appreciated from sales and construction. Both teams were fantastic in response and addressing concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy, Finally We bought the house with KB Homes

  • Sai K.
  • Verified HomeBuyer
  • January 19, 2023
  • Manor, TX

After all The crazy market issues, we got our dream home through KB home Thank you Brandon , Adrian and East village KB Home team.

KB Home responded:
Welcome to your dream home, Sai! We're thrilled to hear that Brandon, Adrian, and the entire team were able to provide such a positive experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We had the dream team.

  • Joleen T.
  • Verified HomeBuyer
  • January 14, 2023
  • Austin, TX

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Joleen! Stan, Ed, Yasmin, and the rest of our team are glad to hear that you enjoyed the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Cortney, Oscar &, Josh

  • Allison M.
  • Verified HomeBuyer
  • December 20, 2022
  • Jarrell, TX

Everyone was great. Still some issue with the house but Josh has been very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy first time home owners

  • Elainna D.
  • Verified HomeBuyer
  • December 14, 2022
  • Kyle, TX

Overall good experience. Happy with our home. Noticed a few areas as far as craftsmanship during some of our personal changes that could have been done better or appeared to have been covered since it “would not be seen” type of coverup but otherwise not dissatisfied. Sales and loan experience were excellent and needs after the fact have been quick and responsive

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fast and Smooth

  • Jeremiah F.
  • Verified HomeBuyer
  • September 08, 2022
  • Jarrell, TX

It was great, it seemed like we went from having a dream to having exactly what we wanted in a brief period. Everyone made it simple, thank you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Stephen and Stephen, Greta team

  • Abiezer P.
  • Verified HomeBuyer
  • August 19, 2022
  • Jarrell, TX

Very Good experience and Good human quality

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everything

  • Yihenew A.
  • Verified HomeBuyer
  • May 19, 2022
  • Manor, TX

Satisfied good experience and learning

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Smooth Buying

  • Judith C.
  • Verified HomeBuyer
  • May 17, 2022
  • Lockhart, TX

We worked with John the sales rep for KB Homes. Our buying experience was smooth with just a few hick ups along the way. John always kept us informed . When we visited the KB Homes design center we had so much fun picking out the upgrades for our brand new house. Our house turned out beautiful. I would recommend KB Homes to anyone searching for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - My experience went better than expected!

  • Britney L.
  • Verified HomeBuyer
  • May 04, 2022
  • Kyle, TX

My experience went better than expected! Other than material shortages and constant push back dates on closing, it was out of their control! Overall I’m very satisfied with my house!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone was great to work with and extremely helpful

  • Danny H.
  • Verified HomeBuyer
  • April 06, 2022
  • Georgetown, TX

Everyone was great to work with and extremely helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5