KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1092 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
Your own house come true
- Israel O.
- Verified HomeBuyer
- January 05, 2022
- Kyle, TX
Great and supporting selling professionals of an excellent property
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Customer Service, Quality homes built
- Juan P.
- Verified HomeBuyer
- December 15, 2021
- Elgin, TX
Building with KB was a greatly enjoyable experience. Everyone was super friendly and helpful when it came to any questions I had. Through all the out of their control delays due to supply chain I was informed and kept up to date on everything.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great service and quality houses!
- Parker R.
- Verified HomeBuyer
- December 14, 2021
- Manor, TX
Great service and quality houses!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Friendly neighborhood builder
- Cameron B.
- Verified HomeBuyer
- November 24, 2021
- Leander, TX
KB Home was on point with customer satisfaction! From the moment I walked in to tour the model homes and even now after closing 2 months ago. KB Home still remains in touch, looking for ways to ensure I am satisfied or if I have any concerns.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - overall great experience!
- Tina L.
- Verified HomeBuyer
- November 23, 2021
- Hutto, TX
overall great experience! Responsive and professional.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Joel was amazing and helped me with things around that house that were way beyond his scope. He is a wonderful asset to KB homes!
- Isabella V.
- Verified HomeBuyer
- November 23, 2021
- Kyle, TX
Thank you KB homes for giving me and my husband our first house. It has been an absolutely wonderful experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - It was a great experience
- Anthony W.
- Verified HomeBuyer
- November 04, 2021
- Bastrop, TX
It was a great experience
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
The builder kept me informed throughout the process, answered any questions that I had, and in during the building stage, went out of his way to solve small problems that arose. I also appreciated that the builder completed the house on time.
- Kathleen H.
- Verified HomeBuyer
- October 27, 2021
- Del Valle, TX
The builder was very attentive and understood that the house represented not only a monetary but also an emotional investment. He responded to my concerns accordingly.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - We had an absolutely incredible experience with KB homes.
- Wesley P.
- Verified HomeBuyer
- September 07, 2021
- Kyle, TX
We had an absolutely incredible experience with KB homes. Great communication and response.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Overall it worked out great
- John C.
- Verified HomeBuyer
- September 05, 2021
- Lockhart, TX
Overall it worked out great
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Thank you!
- Rigoberto B.
- Verified HomeBuyer
- September 01, 2021
- Leander, TX
The sales rep (justin), Construction Super (Hunter), and Greg were always super prompt in resolving any issues we would bring up.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful home
- Christopher V.
- Verified HomeBuyer
- August 22, 2021
- Kyle, TX
First time homebuyers. We designed the most beautiful home at a reasonable price. The process was friendly and we were kept informed every step of the build process. Unfortunately, there were a few issues with craftmanship (brickwork and cabinets had a few issues). Overall, great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Nice and smooth translation
- Anonymous
- Verified HomeBuyer
- August 18, 2021
- Georgetown, TX
Nice and smooth translation
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Communication was superb!
- Ross H.
- Verified HomeBuyer
- August 10, 2021
- Del Valle, TX
This was my first home buying experience and I don’t regret a thing! Were there some hiccups throughout the process?……of course. But KB did an excellent job at keeping us informed about the status of the issue and, aside from the fact that every issue got resolved, knowing where things stand along the way means a lot to me. They were professional, respectful, and sincere. I didn’t know what to expect, but they understood that and kept me posted every step of the way so there wouldn’t be any surprises. If I get another home in the future, I’m going to check in with KB Homes, for sure!!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The fact that if I have an issue, the react responsible to the problem.
- Philecia G.
- Verified HomeBuyer
- August 05, 2021
- Manor, TX
I enjoyed my home buying experience that I had with KB from choosing the right home to closing on my dream home. From start to finish I was informed each week about my weekly progress with the home. I was able to interact with each persons that played their role in the process,
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB home lenders are the best!
- Mario S.
- Verified HomeBuyer
- August 01, 2021
- Uhland, TX
Thanks to KB Home we finally purchased our new home! It was a stressful process but thanks their great assistance and professional work we got through it. It would not be possible without KB Home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Despite covid and the weather KB produced me a great new home!
- Rhiana B.
- Verified HomeBuyer
- July 17, 2021
- Uhland, TX
Despite covid and the weather KB produced me a great new home! Well built and the minor issues I've had have been addressed in a timely manner
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Quick and easy
- Israel E.
- Verified HomeBuyer
- July 14, 2021
- Lockhart, TX
My loan officer was great. Always responded to all my questions quickly.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The financial team that handled my loan was great to work with.
- Anonymous
- Verified HomeBuyer
- July 09, 2021
- Uhland, TX
The financial team that handled my loan was great to work with. I also enjoyed the experience at the studio.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Trustworthiness
- Nguyen T.
- Verified HomeBuyer
- June 29, 2021
- Pflugerville, TX
KB Home kept their price as they told me until I get a house, that's amazing thing. Same time, my friend bought a house from another builder, but the price keep moving up until my friend must to quit. Wonderful services, customer service of KB Home is really good, friendly and quickly.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Warranty & Repair
- Joseph V.
- Verified HomeBuyer
- June 29, 2021
- Georgetown, TX
Kevin, our warranty and repair guy, was on site and available during the buying process for any adjustments we needed. He was fast and easy to work with. Ryan, our KB Home sales representative, was also intelligent and responsive throughout the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Fantastic experience from start to finish!
- William G.
- Verified HomeBuyer
- June 29, 2021
- Kyle, TX
This process went as smooth as possible. From my first interaction with the sales team through the construction phase and all the way up to post sales! What a great experience! Thank you team!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
stayed with you every step of the way
- Anonymous
- Verified HomeBuyer
- June 23, 2021
- Manor, TX
my project manager was on point!!! the mortgage side of it was always prompt & friendly guiding you thru the steps.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Efficiency and effectiveness
- William H.
- Verified HomeBuyer
- June 22, 2021
- Kyle, TX
KB homes offered us the greatest value with the best product in the Austin area!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Everything was good but design studio process needs to be more
- Anonymous
- Verified HomeBuyer
- June 16, 2021
- Elgin, TX
Everything was good but design studio process needs to be more thorough with the selection of items
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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