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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1121 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1121 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

excellent

  • Martin Z.
  • Verified HomeBuyer
  • July 05, 2023
  • Elgin, TX

I am happy and grateful to kh and his team and myself Martin, if I would buy another house again kh is a good option.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Long-time KB home owner and I'm STILL a KB homeowner.

  • John F.
  • Verified HomeBuyer
  • June 14, 2023
  • Jarrell, TX

Life happens and I had to sell my previous KB home (Kauffman & Broad back then) of almost 26 years. So now, the hunt for a new home began. I visited 3 other builders and found myself coming back to KB. Thenchoices and options outnumbered the competition and not to mention the quality of build. It's unfortunate the housing market was so hot that I overpaid for the size of house I purchased, however it was what it was. Ultimately I'm happy and hope that the rest of my neighborhood remains nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great overall experience, just a little dissatisfied in the customer service provided by the inspector

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2023
  • Georgetown, TX

Overall we were happy with our home and a lot of the issues that came up were handled. However there were moments of lack of communication and delayed execution with our inspector. Issues that came up before our 30 days with Tyler have still not been handled. We remain optimistic that they will get fixed. Overall we rate the experience a 9/10.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Mugabe

  • Jotham M.
  • Verified HomeBuyer
  • June 07, 2023
  • Elgin, TX

I don’t have much to say but I’m happy for the house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Homes Employees take pride in their work

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2023
  • Jarrell, TX

It was a great experience working with KB on our home. I thought the mock up was all marketing fluff but it came out exactly as depicted. With anything in construction, there’s contracting and working with other companies. Any minor issues we experienced was mostly due to this. KB Homes has a supervisor specifically for your home to make sure everything goes according to plan. When issues crop up, they’re right there on the spot looking for a solution. We were given weekly updates and it was the coolest thing to see our home be built. 100% recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Loan officer and staffing was great

  • Nathan D.
  • Verified HomeBuyer
  • June 06, 2023
  • Lockhart, TX

Kb was a great experience for us first time homeowners

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Over all good

  • Naga D.
  • Verified HomeBuyer
  • May 30, 2023
  • Round Rock, TX

Good experience in buying a home. Naga Sagar

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Salerno - Hallmark’s single story house - great floor plan

  • LENA V.
  • Verified HomeBuyer
  • May 18, 2023
  • Round Rock, TX

I have never thought of purchasing a KH Home for myself. I work in the real estate industry and have heard a lot about how KH homes being built with lower quality, cheap and required a lot of upgrades. Knowing this, but a few things that interested me about KB homes was the community is big, mostly located in good convenience location, house square foot are large, allow buyers to chose structural and interior design upgrades that must of the average builders don’t allow especially during the Covid19 time. I have chosen a lot and a one story plan building it from scratch. Overall the building ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good location and a lot of design choices.

  • Johnny E.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

We purchase our house from Kb homes in Salerno because its located near to hospital,colleges,schools,and outlet. The prices is much lower than the other builders and we like the location.Its quite and peaceful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Met expectations.

  • Steve M.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

The overall homebuying process with KB was great, I had an amazing “A-Team” with Justin and Daniel. Finish work such as drywall, paint, trim, ect. could have had a little more quality and care implemented within the work, but overall met expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Was waiting for 20 minutes in the closing room before attended to.

  • Phil B.
  • Verified HomeBuyer
  • February 22, 2023
  • Manor, TX

Timing updates were appreciated from sales and construction. Both teams were fantastic in response and addressing concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy, Finally We bought the house with KB Homes

  • Sai K.
  • Verified HomeBuyer
  • January 19, 2023
  • Manor, TX

After all The crazy market issues, we got our dream home through KB home Thank you Brandon , Adrian and East village KB Home team.

KB Home responded:
Welcome to your dream home, Sai! We're thrilled to hear that Brandon, Adrian, and the entire team were able to provide such a positive experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We had the dream team.

  • Joleen T.
  • Verified HomeBuyer
  • January 14, 2023
  • Austin, TX

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Joleen! Stan, Ed, Yasmin, and the rest of our team are glad to hear that you enjoyed the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Cortney, Oscar &, Josh

  • Allison M.
  • Verified HomeBuyer
  • December 20, 2022
  • Jarrell, TX

Everyone was great. Still some issue with the house but Josh has been very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy first time home owners

  • Elainna D.
  • Verified HomeBuyer
  • December 14, 2022
  • Kyle, TX

Overall good experience. Happy with our home. Noticed a few areas as far as craftsmanship during some of our personal changes that could have been done better or appeared to have been covered since it “would not be seen” type of coverup but otherwise not dissatisfied. Sales and loan experience were excellent and needs after the fact have been quick and responsive

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent

  • Lorena C.
  • Verified HomeBuyer
  • October 28, 2022
  • Austin, TX

The Formen in my subdivision has been very helpful and responsible on updating us from star to finishing the home and any issues related with the house . Also my Builders sales agent was very helpful keeping us informed on all aspects from star to finish the house

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Rodriguez

  • Patricia R.
  • Verified HomeBuyer
  • October 19, 2022
  • Georgetown, TX

Process was easy, but having a hard time to get someone to come out and fix or correct issues when I get out from work. No one is willing to help other than Monday- Friday 8 am-4pm. Which is usually the same time I have to work.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Severo, Lorenzo, Ken, Chad

  • Tisa D.
  • Verified HomeBuyer
  • October 12, 2022
  • Round Rock, TX

Great service and help along my journey to new home ownership was great with these group on KB Team members! I truly appreciate all yall have done. Every time I have called them, they help in a timely and professional manner, and that goes a long way with me. Thank you all!!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Home

  • Lucinda M.
  • Verified HomeBuyer
  • October 05, 2022
  • Jarrell, TX

Great growing neighborhood great location

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

After closing

  • James S.
  • Verified HomeBuyer
  • September 14, 2022
  • Kyle, TX

Since we closed on our home, at first response to our issues was very good. Now it has become slower and slower, lately my email has not been responded to.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Fast and Smooth

  • Jeremiah F.
  • Verified HomeBuyer
  • September 08, 2022
  • Jarrell, TX

It was great, it seemed like we went from having a dream to having exactly what we wanted in a brief period. Everyone made it simple, thank you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Problems not fixed before closing

  • David A.
  • Verified HomeBuyer
  • September 06, 2022
  • Kyle, TX

Problems not fixed before closing Included failure to install the garage door opener inside the garage. One was installed approximately 30 days after closing. A crack in the cement pad on the driveway noted prior to closing and photographed. Still not fixed. Damage to siding in three places is still not fixed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Stephen and Stephen, Greta team

  • Abiezer P.
  • Verified HomeBuyer
  • August 19, 2022
  • Jarrell, TX

Very Good experience and Good human quality

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Being able to pick design details really makes the home buying

  • Sonya G.
  • Verified HomeBuyer
  • July 30, 2022
  • Kyle, TX

Being able to pick design details really makes the home buying experience that more exciting at KB

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - We loved our experience!

  • Omar R.
  • Verified HomeBuyer
  • July 29, 2022
  • Manor, TX

We loved our experience! This is a small amount of room to grow.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4