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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1096 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Austin Area

1096 Reviews in Austin Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Fantastic experience from start to finish!

  • William G.
  • Verified HomeBuyer
  • June 29, 2021
  • Kyle, TX

This process went as smooth as possible. From my first interaction with the sales team through the construction phase and all the way up to post sales! What a great experience! Thank you team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

stayed with you every step of the way

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2021
  • Manor, TX

my project manager was on point!!! the mortgage side of it was always prompt & friendly guiding you thru the steps.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Efficiency and effectiveness

  • William H.
  • Verified HomeBuyer
  • June 22, 2021
  • Kyle, TX

KB homes offered us the greatest value with the best product in the Austin area!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Everything was good but design studio process needs to be more

  • Anonymous
  • Verified HomeBuyer
  • June 16, 2021
  • Elgin, TX

Everything was good but design studio process needs to be more thorough with the selection of items

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Everything looks pretty good but some things seemed rushed.

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2021
  • Uhland, TX

Everything looks pretty good but some things seemed rushed. But overall great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Value!

  • Wes M.
  • Verified HomeBuyer
  • May 20, 2021
  • Kyle, TX

We are so excited to have so much space and an incredible price. This was our very first home purchase and couldn’t be happier.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great staff very attentive and helpful

  • Toria H.
  • Verified HomeBuyer
  • May 11, 2021
  • Manor, TX

Great staff very attentive and helpful

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Homes is really affordable homes

  • Rambabu K.
  • Verified HomeBuyer
  • April 27, 2021
  • Leander, TX

KB Homes is really affordable homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Amie is the Best.

  • Gavin G.
  • Verified HomeBuyer
  • April 27, 2021
  • Del Valle, TX

So as far as quality of materials and workmanship the only reason I am giving it a 4 stars instead of five is for three reasons. I really wish you had an upgrade option for sheathing to be real osb (t-ply was used). I am a builder I know it would be very easy to cut a hole in hardie and get into an unoccupied house. The second would be the paint. Painters are one of the hardest trades to get right imo. Runs, holidays, and drips happen I get it double checking these is extremely important and correcting them as well. The third would be drywall. I am just getting use to the knockdown drywall ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The foreman, lender and sales rep were wonderful to work with

  • Randy T.
  • Verified HomeBuyer
  • March 10, 2021
  • Austin, TX

They made the process easy and answered all questions quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Gustavo B.
  • Verified HomeBuyer
  • February 10, 2021
  • Pflugerville, TX

Our experience has been great so far. If we encounter any issues we contact the appropriate personnel and everything is taking care efficiently. We love our new home !!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Dont be afraid to ask any questions

  • Fernando A.
  • Verified HomeBuyer
  • January 22, 2021
  • Elgin, TX

Dont be afraid to ask any questions

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Loved the house so far.

  • Urmila K.
  • Verified HomeBuyer
  • January 05, 2021
  • Austin, TX

Loved the house so far. This is our first house and K.B.Homes have made our experience pleasant and smooth. Would definitely recommend for anyone who would want to buy a house with K.B.Homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience- even during a pandemic

  • Ashley S.
  • Verified HomeBuyer
  • November 17, 2020
  • Leander, TX

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great value and quality for a new build

  • Moumita R.
  • Verified HomeBuyer
  • September 09, 2020
  • Manor, TX

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great BUILDER'S

  • Nina A.
  • Verified HomeBuyer
  • September 02, 2020
  • Manor, TX

Kb do a very good job in taking care of is clients I recommend you to go with them for your new home if u need a peace of mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent!!!

  • Aftab S.
  • Verified HomeBuyer
  • September 01, 2020
  • Pflugerville, TX

The best part of KB Home is lots of customisation choices, of course it cost you a bit but the place you will live for a while is worth spending that money for the value added to your lifestyle; it varies person to person, however, I am enjoying it everyday. My overall experience is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Easy Process, Great House

  • Nicholas J.
  • Verified HomeBuyer
  • July 21, 2020
  • Leander, TX

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - To KB Home team, Thank you!

  • Mikael E.
  • Verified HomeBuyer
  • July 14, 2020
  • Pflugerville, TX

To KB Home team, Thank you! Steve, Kc, Chelsey and Clint provides me all the update via email or text as their respond time is so fast. They even acknowledge that my prefer way of communication is email or text as I'm always on call for my work. They always give me updates every Friday or every other week especially during this pandemic. During this kind of event, update is what we need as we don't know what is happening. They texted me during the pandemic that they're on shutdown because of government requirement and they also text and email me when they're going to start again building. It ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Customer Service

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2020
  • Manor, TX

When a company’s employees strive to give their beat to customers. As a customer that is the best thing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love It

  • Tramaine F.
  • Verified HomeBuyer
  • April 29, 2020
  • Hutto, TX

Had a great experience with KB home. Everyone was very helpful and walked me through the entire process. This made everything easy and smooth for me. Loving my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Our home building and buying process was very smooth.

  • Jaime H.
  • Verified HomeBuyer
  • April 14, 2020
  • Manor, TX

Our home building and buying process was very smooth. Everyone was very professional and personable. All of our questions were answered before and after our process. Most importantly everything was done within the timeframe given.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Responsive and Helpful

  • Jason E.
  • Verified HomeBuyer
  • February 04, 2020
  • Leander, TX

We love our new KB Home! Don't let the 4 star quality bother you. Everything we needed fixed has been addressed or is being addressed quickly. We enjoyed the process of building.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My kb home

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2020
  • Lockhart, TX

Kb was excellent with keeping us informed about the buying process & how our home was coming along.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Excellent Support

  • Alfred M.
  • Verified HomeBuyer
  • January 08, 2020
  • Austin, TX

The project manager (Cesar) did an excellent job in addressing our issues. He was always available, good communicator, very adaptive with the schedule, and most importantly, he ensures that the work is done correctly and that we are satisfied. Overall, I'm glad that we bought a KB Home. I truly value the excellent support.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5