KB Home Reviews in Austin, TX

There are always horror stories you hear about new home builders and owners who are unhappy with their new home. Our story is NOT one of those stories. Ours was a great story, a pleasant story, a great home, and continues to be to this day. From the design studio, to KB Home Loans, to now living and loving our home - KB Home has be a surprise in the many things they have done for us and our home. The little things in the home that take a lot of the worry out home ownership. Lots of included items that you might take for granted are there so we dont have to worry about them. Sure, it's not 100% perfect - there are a few very minor things I might have liked to seen done differently. But I tell you it is pretty darn close to perfect. I dont believe any other builder could have done a better job. Thanks! ... More

KB Home did a great job working with us and helping us even after we moved into the home. Their process was easy to use and they were usually quick to respond to issues we have.

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

We love our new KB Home. However we were a bit disappointed that the top layer of cement in the garage, porch, and back porch had to be resurfaced. The construction supervisor was able to coordinate it and it went according as planned, but it was stressful for us as we had a full garage that had to be loaded onto a U-Haul truck, parked overnight, then unloaded in the AM. Super inconvenient after having moved two weeks prior. It was due to rain supposedly, but my question was why did this foundation/cement not get inspected prior to moving to the next phase of building? Nobody saw or caught it until we moved in and I noticed our garage cement was full of chips. Would have liked to be reimbursed for the $110 U-haul rental, but didn't get much traction on that wish with KB. As mentioned we are happy with the home and happy that KB fixed the problem. ... More

Nice home, great neighborhood. KB were very attentive to fix any minor issues prior to closing.

Hassle free, expedient and timely communication on progress of construction. Very good support from the construction supervisor Trevor F., who is very customer oriented and helpful all the way.

The overall buying experience was a positive one. I had never built a house before and didn't really know what to expect. KB led me through the process with no major problems.

Overall good home to live in

I love my KB home

Pick out all of the things you want at the design store, then go over your list and cut the things you can live without but keep the things that makes it yours.

As with any construction crews, it's all about the subs. The direct hire employees can not be everywhere all the time, so the subs try to get by with stuff. The direct hire folks with KB were very responsive and addressed any issues we found with the workmanship of their subs.

Fire ants everywhere, need to treat before moving in

Over all great home and frienly staff. Need to take more time in bulding home making sure all is complete..

Stay involved with every step.

I have not been given the walk thru of the house. How everything works.

I will recommend this builder

Please read any and all previous reviews.

The sales team including Ryan was very helpful in giving us truthful information about the community, home, and KB in general. Brooke helped us zero in on our loan and Jorge was the go-to for construction.

The experience was good.

Our Sales counselor was awesome and on top of everything! Over all the quality of the home is good. We have some issues with paint,Trim, and caulking on your kitchen island and closet shelves, But a major problem which was our toilet was fixed immediately! All the problems we currently have our minor and can get fixed near the year mark! We got a great price on our home compared to other builder competitors. Staff were very friendly. I highly recommend KB homes! No other home builders give a good price on a home compared to them and you get two years of customer service for any issues.

I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.

The overall process was fairly painless and the staff was very responsive to my questions and needs.

My home buying experience was great! I had the privilege to work with Jaime and Edie. Both of them were great! They were always ready to answer my questions at anytime and provide support. I enjoyed working with them. They made purchasing my first house easier. Thank you!

I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders