KB Home Reviews in Austin, TX

The home buying experience was a seamless and painless process with KB Homes. Every individual and team we dealt with, from Sales through Construction, helped us with our questions and concerns. I would recommend this builder to family and friends.

There were a few issues along the way but I would usually get a quick response when issues are brought up. Fast repairs made up for any defects found.

This is my second home from KB and both buying experience have been amazing. Both times I was able to buy a new build within my price range. I truly believe if your looking to purchase a new home for a great price use KB homes. I will definitely tell al my friends and family.

Our experience with KB definitely had its highs and lows. In the beginning of the build there was a bit of a foul taste and when considering communication from the studio the thought to pull out crossed our minds several times. It's really unfortunate the staff in the studio was not on point with descriptions and lacked in depth knowledge of options; their lacking lead to issues with construction and our overall satisfaction. We were fortunate enough to have a realtor, Shae Nickerson, that operated with what we wanted in mind from day one, up to and past closing. We were also blessed to be assigned Phil as our construction supervisor who honestly turned our experience all the was around and increased the star ratings. Phil was phenomenal, patient, responsive, responsible, open minded, diligent, thorough, thoughtful and hands down the best person to see our build to completion and then some; Phil definitely earned his kudos and 5 stars for responsiveness. We are happy with our home and overall happy with the final experiences. ... More

Overall great process from start to finish in building our home. The design phase was definitely the best part. Updates as time progressed went well and though the timeline was underdelivered, it still worked out. The mortgage was the best it could have been and I am thankful for it.

We are so happy with our new KB Home.

The finish of the house was not done well. It’s like the project manager didn’t even review the final finish. If I have to go and am able to see easily spotted problems then it shows that the usually expect to have the buyer have to do the checking for them which is not a good practice. I also complained about bugs getting through the side of the walls on the house. A few weeks later and I am seeing ants come from behind the stove and out of one of my electrical outlets in the kitchen. The garage cement finish was also terribly done. There are cracks all over and this is probably due to a rushed job. The amount of cracks and length is not your “average” dry cracks it’s a lot of them. KB homes acts like their gifting their houses away to the customer, they act like I’m not paying over 280k because if they did they would at least try to solve the issues told them. ... More

James and Blake were great throughout the whole process. We were kept apprised of the status along the way. And any concerns were addressed in a timely manner.

Good home I love kbhome.

KB Homes offer a great product!

Excellent group of people! They want to see the buyer succeed in purchasing their dream home. KB stands by you in the ups and downs of selecting, purchasing, moving, and everything in between. After move in they follow up and respond to solve anything that needs to be followed up. Cannot say enough of how good they are!

Overall the experience was good and we would build again with KB. The finish line to closing was confusing and unnecessarily stressful and some things in the house aren't holding up like they should, like faucets and we haven't even paid our first mortgage. While they have been responsive, the means to fix the problems are a little inconvenient.

They keep you up to date weekly.

I can't say kb in general, but definitely the people running the show in the neighborhood where my home was built . The worst workmanship I have ever seen..... Like there are so many problems with this home I wish I could give it back. The people they contract with are not professional in anyway. So many corners cut, my slab was jack hammered open 3 times because they did the plumbing wrong ... I could go on and on . Stay away from KB homes.

Since the first day the experience of buying our new home from KB Homes in Sunset Hills, everything has been very smooth, relaxing and pure satizfaction. This people really know what they are doing

They made the process easy and answered all questions quickly.

Excellent Builder. Satisfied with the purchase.

Buying experience could definitely be better. We went with another lender and got the vibe KB wanted us to choose their lender.

They were extremely helpful and responsive to our needs and requests.

Slow service, house was not fully ready at moving. Still no responses.

Edger, Joel, Abel, Michelle, outstanding people. Great customer service and help

Very easy and straightforward process. you start with sales, lending, design studio and construction crew. Everything is laid out in a easy to follow process and timeline with someone always guiding you throughout the home buying and building journey

Everything was done well! We are excited to own a KB home.

Love KB! From Deb to Jason, the whole experience was great!!

Love my house thank you KB!