KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1092 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
Overall everything is good.
- Anonymous
- Verified HomeBuyer
- June 12, 2024
- Manor, TX
Overall everything is pretty good.
KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Abel
- Abel D.
- Verified HomeBuyer
- March 19, 2024
- Lockhart, TX
It was a great experience dealing with KB from the show room to salespeople and construction of house to finance crew thank you KB
KB Home responded:
Thank you for taking the time to share your great KB Home experience with us, Abel!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Jeffrey C.
- Verified HomeBuyer
- December 27, 2023
- Manor, TX
We had a great experience working with KB Homes on the purchase of our first house. James in sales was very accommodating to help find the right home for us. He was knowledgeable of the whole process so there were no surprises. Elizabeth in KB home loans was great to work with. She spent time answering my questions and making sure I understood expectations.
KB Home responded:
Congratulations on your first house, Jeffrey! We're thrilled to hear that James, Elizabeth, and the rest of our team were able to provide such a great experience for you.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
excellent
- Martin Z.
- Verified HomeBuyer
- July 05, 2023
- Elgin, TX
I am happy and grateful to kh and his team and myself Martin, if I would buy another house again kh is a good option.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good location and a lot of design choices.
- Johnny E.
- Verified HomeBuyer
- April 25, 2023
- Round Rock, TX
We purchase our house from Kb homes in Salerno because its located near to hospital,colleges,schools,and outlet. The prices is much lower than the other builders and we like the location.Its quite and peaceful.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Superintendent
- Lorena C.
- Verified HomeBuyer
- October 28, 2022
- Austin, TX
The Formen in my subdivision has been very helpful and responsible on updating us from star to finishing the home and any issues related with the house . Also my Builders sales agent was very helpful keeping us informed on all aspects from star to finish the house
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Severo, Lorenzo, Ken, Chad
- Tisa D.
- Verified HomeBuyer
- October 12, 2022
- Round Rock, TX
Great service and help along my journey to new home ownership was great with these group on KB Team members! I truly appreciate all yall have done. Every time I have called them, they help in a timely and professional manner, and that goes a long way with me. Thank you all!!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Home
- Lucinda M.
- Verified HomeBuyer
- October 05, 2022
- Jarrell, TX
Great growing neighborhood great location
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
After closing
- James S.
- Verified HomeBuyer
- September 14, 2022
- Kyle, TX
Since we closed on our home, at first response to our issues was very good. Now it has become slower and slower, lately my email has not been responded to.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Problems not fixed before closing
- David A.
- Verified HomeBuyer
- September 06, 2022
- Kyle, TX
Problems not fixed before closing Included failure to install the garage door opener inside the garage. One was installed approximately 30 days after closing. A crack in the cement pad on the driveway noted prior to closing and photographed. Still not fixed. Damage to siding in three places is still not fixed.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Being able to pick design details really makes the home buying
- Sonya G.
- Verified HomeBuyer
- July 30, 2022
- Kyle, TX
Being able to pick design details really makes the home buying experience that more exciting at KB
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - We loved our experience!
- Omar R.
- Verified HomeBuyer
- July 29, 2022
- Manor, TX
We loved our experience! This is a small amount of room to grow.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Great home for the price at this market conditions
- NARENDRAN V.
- Verified HomeBuyer
- July 20, 2022
- Georgetown, TX
Great price for a large home and lot size. Definitely satisified with the part Quality of materials used needs to be better.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Excellent
- Santosh S.
- Verified HomeBuyer
- April 19, 2022
- Leander, TX
I am happy to have bought my first home with KH Home. The whole experience was joyful!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
KB Home - Very thankful .
- Carlos D.
- Verified HomeBuyer
- March 23, 2022
- Kyle, TX
Very thankful ...Little mistakes in my home but ill manage ...
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great experience.
- Pradeep R.
- Verified HomeBuyer
- February 08, 2022
- Leander, TX
Great experience. The design studio options were great. The sales team was nice. They followed up each week with updates.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Kb will work with you and get any issues taken care of.
- Andres C.
- Verified HomeBuyer
- January 07, 2022
- Kyle, TX
Kb will work with you and get any issues taken care of. Patients is a huge key factor in it all!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - water quality.
- Moussavou M.
- Verified HomeBuyer
- December 16, 2021
- Manor, TX
water quality. water pipes, AC.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Transparent and Helpful
- Joel T.
- Verified HomeBuyer
- November 23, 2021
- Manor, TX
I lucked into this house because the original contract holder had to back out. As such, I wasn't able to customize the house, because that process was already complete. However, I am happy with the amenities and the quality of the house.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
KB Home - The house looks great, thanks!
- Byron E.
- Verified HomeBuyer
- September 07, 2021
- Jarrell, TX
The house looks great, thanks!
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Great response time, communicative throughout the process.
- Haley H.
- Verified HomeBuyer
- August 04, 2021
- Jarrell, TX
Great experience with the builder's employees throughout and after buying the home and getting settled in. One thing I've learned however, don't expect your home to be perfect from day one. Just because it's a new build doesn't mean you're not going to have problems. With any new construction neighborhood, they're trying to get your home up fast and this could potentially lead to bigger issues. Fortunately, KB representatives were extremely helpful and fast in resolving the issues.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
They are standing behind there product
- Jean D.
- Verified HomeBuyer
- June 15, 2021
- Bastrop, TX
My Property Manager has been GREAT! He has been willing to listen to my concerns and ready to intervien with any issue. The Warrenty Manager has listened to me and has gotten the jobs scheduled to make my transition into my new KB Home easy.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - I had some issues with the painters' work, along with a couple
- Anonymous
- Verified HomeBuyer
- June 02, 2021
- Bastrop, TX
I had some issues with the painters' work, along with a couple other issues, but I love my home, and the warranty people have been great working with me.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Overall had a good experience.
- Anonymous
- Verified HomeBuyer
- April 30, 2021
- Del Valle, TX
Overall had a good experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good builder for the price
- Demetreus J.
- Verified HomeBuyer
- April 01, 2021
- Elgin, TX
I had a great experience building my home. It's an exciting time building your first home and to have a great team behind you helping you make the right decisions with color schemes and materials was very important to me. I really appreciate their knowledge through the entire process. From the sales team all the way to the customer service team after you close. They really strive to ensure you are extremely satisfied with their product and service. I'm very happy and at peace in my beautiful new home. If their are any issues they will solve it pronto!!
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
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