KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1068 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
It’s great to have a home from KB
- Yuvraj Singh S.
- Verified HomeBuyer
- March 05, 2024
- Round Rock, TX
KB home is a wonderful builder who provides their services even after the delivery if required.
KB Home responded:
We're thrilled to hear that you're happy with your KB Home experience, Yuvraj!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Smooth and Easy Process with Transparency
- Neelanjan P.
- Verified HomeBuyer
- February 21, 2024
- Manor, TX
I had a pleasant experience working with KB Homes for East Village community in Manor. My Sales counselor, construction manager and the loan officer were all helpful, which was good to have as a first time homeowner. Will highly recommend KB Homes!
KB Home responded:
Thanks so much for taking the time to share your pleasant KB Home experience with our team!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Extremely satisfied with our new home.
- Dennis Frank D.
- Verified HomeBuyer
- February 20, 2024
- Round Rock, TX
The entire staff are extremely helpful and professional they went above my expectations. They responded to all my questions and requests promptly. The company management are extremely fair in the way they treat home buyers. I recommend KB Home to my friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best home buying experience ever
- Brett Clinton T.
- Verified HomeBuyer
- February 13, 2024
- Austin, TX
Building a home with KB Homes was a remarkably smooth and satisfying experience. Their team's dedication to quality and customer satisfaction shone through, offering personalized options that fit our lifestyle perfectly. The process was transparent, with regular updates and excellent communication, making our dream home a reality with ease and confidence.
KB Home responded:
Thank you so much for taking the time to share your positive home-buying journey with the team here at KB Home, Brett!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Customer Service
- Rafeh A.
- Verified HomeBuyer
- January 30, 2024
- Round Rock, TX
We had a great experience with kb.
KB Home responded:
We're thrilled to hear that you had a great experience working with our team, Rafeh!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Pleasant and informative.
- Anthony Aaron E.
- Verified HomeBuyer
- January 23, 2024
- Austin, TX
Bricio and his team were very helpful and kind. Hard working individuals!
KB Home responded:
We appreciate you taking the time to share your positive experience with Bricio and the rest of our team, Anthony!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
All in all a wonderful experience
- Richard S.
- Verified HomeBuyer
- January 16, 2024
- Lockhart, TX
We had a great experience all together. Buying a home is wildly stressful. The most frustrating part about the whole thing is that they were ready too soon. Any issue we've had has been promptly addressed. Every team has kept us involved all the way through the project.
KB Home responded:
Thanks for sharing your KB Home experience with us, Richard! We're glad to hear that you had a great experience working with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love this home Dream come true
- Enas A.
- Verified HomeBuyer
- January 16, 2024
- Pflugerville, TX
Love this home Dream come true
KB Home responded:
Congratulations on your dream home, Enas! Thanks for sharing your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Loved the KB Home experience from start to finish
- Stephanie C.
- Verified HomeBuyer
- January 04, 2024
- Elgin, TX
I could not have asked for a better experience with KB Home as we went through the process of building our first new construction home. Everyone was outstanding at providing the best customer service possible. They were very thorough in their communication and follow ups and all the details that came with each step. Our first experience was with the KB Home representative, Marc, who showed us all the model homes and explained all the offerings. His enthusiasm, transparency, and service definitely made us feel confident in our decision to sign. After signing we were put in contact with ...
KB Home responded:
Congratulations on your new home, Stephanie! Marc, Dennis, Dustin, Erik, and the rest of our team are thrilled that you are so happy with your experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quick feedback
- Raphael N.
- Verified HomeBuyer
- January 02, 2024
- Manor, TX
KB provided answers to my questions in a timely manner during the entire process.
KB Home responded:
We're thrilled to hear that our team was able to provide the answers to all of your questions, Raphael!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing
- Veronica S.
- Verified HomeBuyer
- December 28, 2023
- Elgin, TX
It was a great experience. First time buying a house and they did everything to help me.
KB Home responded:
Congratulations on your first home, Veronica! We're glad to hear that you had a great experience with us here at KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Winner
- Agnes B.
- Verified HomeBuyer
- December 27, 2023
- Manor, TX
Everyone respond at the time manner in any question I asked. The house was fast build, the agents were responsive. Everyone was helpfull on my need.
KB Home responded:
Congratulations on your home, Agnes! We're glad to hear that you had such a positive experience working with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Super great and felt valued
- Julian B.
- Verified HomeBuyer
- December 23, 2023
- Jarrell, TX
We had a great experience buying our new house with KB home. From the salesman to the mortgage assistant to the construction manager it was all great
KB Home responded:
Congratulations on your new home, Julian! We're glad to hear that our entire team were able to provide such a great experience for you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Staffs are very friendly and professional
- Tuan N.
- Verified HomeBuyer
- December 19, 2023
- Round Rock, TX
Overall, I am very happy and satisfied with KB team. They're very professional and be with us from start to end with purchased process. Also, made all the process of paper works so seamless.
KB Home responded:
We're excited to hear that you're happy and satisfied with your KB Home experience, Tuan! Thank you for sharing your home-buying journey with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New Home
- Aracely A.
- Verified HomeBuyer
- December 13, 2023
- Austin, TX
We had a great experience working with KB Home. We love the finished product and the team at KB made everything easy from beginning to end!
KB Home responded:
We're thrilled to hear that you had a great experience working with our team! Congratulations on your beautiful new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Smooth and hassle free buying
- Alok P.
- Verified HomeBuyer
- December 13, 2023
- Pflugerville, TX
Had a great experience working with KbHome
KB Home responded:
Thanks so much for taking the time to share your positive KB Home journey with our team, Alok!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
MY NEW ABODE
- Isaac P.
- Verified HomeBuyer
- December 12, 2023
- Round Rock, TX
We liked the homes we saw on our first visit with our search agent. Hallmark layout for the 2 single floors we saw were exceptional compared to other builders we had reviewed over the past couple of years. The sales guy and the building managers were super friendly. That was encouraging.
KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Isaac!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A wonderful experience for first time home buyers
- Brent R.
- Verified HomeBuyer
- December 02, 2023
- Round Rock, TX
Excellent service with direct and punctual communication is the cornerstone of KB Homes. Prospective buyers are greeted with professionalism and thorough knowledge of the VA home buying program.
KB Home responded:
We're glad to hear that you had a positive experience with the team here at KB Home, Brent!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kb have the best price for very good customer service too.
- Qui N.
- Verified HomeBuyer
- December 01, 2023
- Manor, TX
Jesse De LA Huerta has been helping me a lot in building my dream home. He have to best customer service and very detail in explaining every process of the house. He listened to my need and trying his best to work with me.
KB Home responded:
We appreciate you sharing these kind words with Jesse and the rest of the team here at KB Home, Qui!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience!
- Tabitha Nechell W.
- Verified HomeBuyer
- November 22, 2023
- Lockhart, TX
There were a few ups/downs in the buying process but once we got in things were great!! Daniel and his team made sure that our home was in the condition we wanted it to be in. Modifications were made to our satisfaction.
KB Home responded:
We appreciate you taking the time to share your kind words with Daniel and the rest of our team, Tabitha! Thanks so much for taking the time to share your experience with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Chandrahas Raj G.
- Verified HomeBuyer
- November 15, 2023
- Round Rock, TX
It was a really pleasant and easy experience for us throughout the process. Great work from everyone
KB Home responded:
Thank you so much for taking the time to share your pleasant experience with the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Jose l
- Jose Luis C.
- Verified HomeBuyer
- November 15, 2023
- Jarrell, TX
Excelente y muy bonitas,económicas, y excelente servicio al cliente
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
All good
- Nikhil A.
- Verified HomeBuyer
- October 25, 2023
- Georgetown, TX
Process was smooth and simple to work with
KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Nikhil!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales, construction guys response was good. They responded as per my requests in time
- Lakshmana Rao M.
- Verified HomeBuyer
- October 25, 2023
- Round Rock, TX
If you are opting KBhome preferred lender then focus on 'Mortgage Insurance' component which will increase dramatically in final closing document. Need to discuss about PMI component from initial draft copies with your lender agent very clearly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best experience ever was with kb homes
- Brittaney M.
- Verified HomeBuyer
- October 21, 2023
- Lockhart, TX
I had a wonderful experience with purchasing a home from kb. The process was very simple for this being my first time buying a home. Every person that helped me with the process was great. Answered all questions I had very quickly. I received phone calls weekly with updates on the home. I never was sent to an answering service. Everytime I called I always received the information I needed. It was also ready for move in months early. I would recommend kb to anyone purchasing a home especially new home buyers.
KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Brittaney! We're thrilled to hear that you're so happy with your time working with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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