KB Home Reviews in Austin, TX

My Property Manager has been GREAT! He has been willing to listen to my concerns and ready to intervien with any issue. The Warrenty Manager has listened to me and has gotten the jobs scheduled to make my transition into my new KB Home easy.

I had some issues with the painters' work, along with a couple other issues, but I love my home, and the warranty people have been great working with me.

Overall had a good experience.

I had a great experience building my home. It's an exciting time building your first home and to have a great team behind you helping you make the right decisions with color schemes and materials was very important to me. I really appreciate their knowledge through the entire process. From the sales team all the way to the customer service team after you close. They really strive to ensure you are extremely satisfied with their product and service. I'm very happy and at peace in my beautiful new home. If their are any issues they will solve it pronto!!

Excellent Builder. Satisfied with the purchase.

Home buying process was smooth. The house was done in given time however there were still some minor issues with the house overall, but were fixed quickly. While there are still many issues with the house, I will fix it myself.

Great crew who worked on our home in Uhland, Tx

Our agent and lender was excellent and kept us well informed. Overall our home is very nice, and the selections were better than other homes we looked at.

We had very few issues with our home build. The local sales office, our loan representative and most of all, our building contractor, Gilbert, made all the difference. They were very responsive and went above and beyond the call. We did experience a few issues with the main corporate office and the "personal touch" could've been better. Paperwork was lost, including our earnest money check. The corporate office said they found our earnest check, but we're still waiting for that refund because we had to come up with extra cash at closing to make up for that. But the home is very well built and small issues like a misaligned cabinet door have been addressed. I would also note that the Studio process of selecting options could be a little more streamlined, less convoluted and easier to navigate. Pricing can be confusing and some options like lighting can be more expensive than just purchasing your own lights and installing them yourself. I would have no reservation in recommending a KB Home to those looking to build. Just be diligent and involved with the process and you should be fine. ... More

Everything was explained during the entire build. Issues and concerns were addressed. Really good experience!

Like the timeline & step, build our home & get our new home key on time.

We enjoyed working eiththe seller and all the staff was very friendly and helpful

We were first time homebuyers and the process went very smooth. We love our home. The only complaint I have is the materials used are cheap.

The people at kb homes are nice and professionals. The home buying process went smooth. They provide great customer service and quality workmanship.

Great customer service, the best.

Overall, my total experience has been exceptional. From my initial time working with the sales team, until the final walk through. From visiting the design center to the closing. I could not have asked for a better experience for someone who is new to home ownership.

We the Lizama Family had the best group of sale, financial loan officer and contractor any home buyer could ask for KBHOMES thanks for the people that helped us Philip, Pamela and KC

The staff were very good and helpful to us.

Thank you

good value

Great job!

THANK YOU KB STAFF. PLS SUPPORT IN FUTURE ALSO

This was a straightforward experience. They provide you with all the information you need and are available for questions. Ensure you have a pre-move checklist before signing off on your home.

I have friends who purchased from other builders and all of the components of their houses are top notch. Many components of my house isnt as great as I hoped it would be. The price range is acceptable, but if these issues were known before buying, I might not have accepted the price range that I agreed to. I would have definitely negotiated a lot more.

Overall we were happy with our home and a lot of the issues that came up were handled. However there were moments of lack of communication and delayed execution with our inspector. Issues that came up before our 30 days with Tyler have still not been handled. We remain optimistic that they will get fixed. Overall we rate the experience a 9/10.