KB Home Reviews in Austin, TX

Everything moved along in a blink of an eye. The entire process was very good. The loan processor was design desk consultant and build site contractor were exceptional. My only wish is for a better conversation when setting up the build. We didn't recognize it wasn't what we thought it was until it had walls. Very odd how much you can assume in the process without even noticing. I'd suggest the actual build site contractor be part of that stage to ensure educated customers and reduce misunderstandings.

Fast responding and well communicative team. Thank you

Ok experience so far. Thank u

It was a complete pleasure working with KB homes from the very start and continued today a couple months after our closing date. I felt in the loop and had an idea what was happening the entire time our house was being built. I would like to give a shout out to Garrett the on site Superintendent. He has been extremely helpful throughout the entire process and really made us feel like we were a part of our home being built. He also has been extremely responsive to any questions and or requests we have had, including follow up after we moved in. I have recommended KB Homes to several of my family members and friends who are interested in buying a home. ... More

Home buying process was smooth. The house was done in given time however there were still some minor issues with the house overall, but were fixed quickly. While there are still many issues with the house, I will fix it myself.

Great home but the experience was a nightmare.

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

Loved the house so far. This is our first house and K.B.Homes have made our experience pleasant and smooth. Would definitely recommend for anyone who would want to buy a house with K.B.Homes.

Great process start to finish, but so glad we're at the finish and living in our home! Great sales, customization, lending, and closing process.

Overall it was a pleasant experience to work with Kb Homes.

It was a smooth process even with Covid.

I bought the house that I needed. I like mostly the living room. My kids, wife, and myself love our house.

Love my new forever home! I looked at many builders floor plans and construction, available lots and communities before deciding to go with KB Homes. The floor plan and space are just what I wanted, The people working for KB are great, providing personal care and very prompt addressing any issues since I have moved in. I have had no problems with the home and am very please with my choice to buy from KB.

The most bang for your buck!

Timely response to concerns and questions. Pleasant experience dealing with representatives.

All staff needs to communicate with buyer more often.

They are very understanding and helpful

Buying and building in the age of COVID is challenging. Our initial salesperson was laid off just as we were set to sign and the transition created misunderstandings. The building process was occasionally frustrating as I wanted to understand the end to end process and various steps along the way. Weekly I asked what work was slated. As a retired project manager, it would have been nice if the project plan was shared so i could better understand and anticipate. Also, during the build our home was struck by a lumber delivery truck. The phase 1 construction manager (Gilbert) failed to properly address my concerns. The phase 2 construction manager (Jerry) was awesome. The mortgage team (Denise) and closing team were also awesome. ... More

Will walk you through the process and answer any and all questions you have. Constant communication.

Nayeli is the beat sales that I have ever worked with.

Easy to work with and very fast processing for loans

Amazing with everything we did

KB made this experience very simple for us. We are in love with our home!

Great crew who worked on our home in Uhland, Tx

You are made to feel like you are the only homebuyer in the state. The salesman was amazing and stayed involved throughout the process. Also, customer service rep was so organized!!