KB Home Reviews in Austin, TX

Process was easy, but having a hard time to get someone to come out and fix or correct issues when I get out from work. No one is willing to help other than Monday- Friday 8 am-4pm. Which is usually the same time I have to work.

Great experience and Great staff!

I recommend KB homes To my friends.

The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.

I would just tell a new homeowner that is purchasing a home with KB is to take your time on the studio selections, ask questions, touch the items whether it's the toilet or the windows, did I say ask questions please do, and when u walked thru your house with the construction manager for your walk thru look for everything, I mean everything, bring a portable mirror to look behind the toilet if u have too, because once u are in your new home u will be surprised what you find!! But u will love the experience because u are about to be a homeowner from nothing to something.

It has been a great experience that is properly guided informed and kept in loop during every step of home purchase. We would definitely recommend

yes i love my house.

Great support team, but wish the actual construction crew would pay more attention to finer details.

Overall great process from start to finish in building our home. The design phase was definitely the best part. Updates as time progressed went well and though the timeline was underdelivered, it still worked out. The mortgage was the best it could have been and I am thankful for it.

James and Blake were great throughout the whole process. We were kept apprised of the status along the way. And any concerns were addressed in a timely manner.

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

I believe the builder is sincere in providing a quality home to its customers

Very good service, some areas of the process need to improve on their response times.

My experience was very interesting because I lived some beautiful moments.

It was a an easy process

Over all good 'no problem at all ,everybody is very helpful . My experience with kb home is excellent. Thanks

Great Builder to be associated with.

Any project will have issues, but KB did a pretty good job getting through them, especially with a large winter storm and the pandemic, amid labor shortages etc. Materials and methods used for the house however, are a bit subpar, and while it's rated as an energy efficient home, I can't say it's amazing. Lots of flimsy materials used, but for the money we paid, I feel like we got a decent deal, especially in the Austin housing market. I'd recommend this for a first time homebuyer or a younger couple.

This was my first experience buying a home and everyone I came in contact with was very patient with me, answered my questions thoroughly, and helped boost my confidence with this big purchase. Highly recommend!

Amazing home, love the staff and everybody we worked with through the whole process. This quarantine has delayed some things that needed fixed but that will happen after it's over. Thank you guys.

The people that we interacted with throughout the process were all so friendly and helpful.

Overall it was great with just a few hiccups.

Sales ,design studio, loan , warranty teams are great! Quality of construction are poor some parts of the walls are looks like bending unbelievable.

Overal I think the house is beautiful and was worth it. I think KB could do better in certain areas. Do not have windows facing the next house, change your construction plan to have better lighting in the house. Some materials used are cheap, but then again the house looks great. Customer service has been Stellar! I would buy a KB home again, but only if I get it built so I have the option to choose the plan and material. My closing was also hassle free!

The Sales and Home Decor Depts were great. However, the Project Manager for the build failed to do a thorough quality check as some things were left undone or not done right. A bathroom is missing a screen, cabinetry was not sealed properly nor the counter top slab. Additionally, a vent started to fall from the ceiling we’re it was revealed that the hole was cut improperly and had to be replastered. I’m still waiting on my screen and counter top to be repaired.