KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1102 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
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Customer Reviews
everything great
- Lisa H.
- Verified HomeBuyer
- February 07, 2019
- Manor, TX
good value
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Feedback (MC)
- Matthew C.
- Verified HomeBuyer
- January 24, 2019
- Hutto, TX
Great job!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
i am happy with KB
- Vasantha P.
- Verified HomeBuyer
- April 30, 2024
- Manor, TX
THANK YOU KB STAFF. PLS SUPPORT IN FUTURE ALSO
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Straightforward Team
- Ibrahim Oriyomi A.
- Verified HomeBuyer
- January 09, 2024
- Austin, TX
This was a straightforward experience. They provide you with all the information you need and are available for questions. Ensure you have a pre-move checklist before signing off on your home.
KB Home responded:
Thank you so much for sharing your KB Home experience with us, Ibrahim! We're glad to hear that our team was able to provide a positive journey for you.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Not all components of the house is top notch
- Rakib A.
- Verified HomeBuyer
- August 16, 2023
- Round Rock, TX
I have friends who purchased from other builders and all of the components of their houses are top notch. Many components of my house isnt as great as I hoped it would be. The price range is acceptable, but if these issues were known before buying, I might not have accepted the price range that I agreed to. I would have definitely negotiated a lot more.
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Great overall experience, just a little dissatisfied in the customer service provided by the inspector
- Anonymous
- Verified HomeBuyer
- June 08, 2023
- Georgetown, TX
Overall we were happy with our home and a lot of the issues that came up were handled. However there were moments of lack of communication and delayed execution with our inspector. Issues that came up before our 30 days with Tyler have still not been handled. We remain optimistic that they will get fixed. Overall we rate the experience a 9/10.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Rodriguez
- Patricia R.
- Verified HomeBuyer
- October 19, 2022
- Georgetown, TX
Process was easy, but having a hard time to get someone to come out and fix or correct issues when I get out from work. No one is willing to help other than Monday- Friday 8 am-4pm. Which is usually the same time I have to work.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
KB Home - Great experience and Great staff!
- Myrna B.
- Verified HomeBuyer
- July 19, 2022
- Georgetown, TX
Great experience and Great staff!
Total Score 5
Quality 5
Trustworthiness 5
Value 2
Responsiveness 5
I recommend KB homes
- Karthik T.
- Verified HomeBuyer
- July 12, 2022
- Kyle, TX
I recommend KB homes To my friends.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
KB Home - The overall value is great for the home.
- Mary H.
- Verified HomeBuyer
- May 31, 2022
- Kyle, TX
The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
KB Home - I would just tell a new homeowner that is purchasing a home with
- Jeff C.
- Verified HomeBuyer
- November 29, 2021
- Elgin, TX
I would just tell a new homeowner that is purchasing a home with KB is to take your time on the studio selections, ask questions, touch the items whether it's the toilet or the windows, did I say ask questions please do, and when u walked thru your house with the construction manager for your walk thru look for everything, I mean everything, bring a portable mirror to look behind the toilet if u have too, because once u are in your new home u will be surprised what you find!! But u will love the experience because u are about to be a homeowner from nothing to something.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - It has been a great experience that is properly guided informed
- Laxman P.
- Verified HomeBuyer
- October 12, 2021
- Del Valle, TX
It has been a great experience that is properly guided informed and kept in loop during every step of home purchase. We would definitely recommend
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - yes i love my house.
- Priyank S.
- Verified HomeBuyer
- August 07, 2021
- Austin, TX
yes i love my house.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Great support team, but wish the actual construction crew would
- Anonymous
- Verified HomeBuyer
- August 05, 2021
- Manor, TX
Great support team, but wish the actual construction crew would pay more attention to finer details.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
KB Home - Overall great process from start to finish in building our home.
- Jay C.
- Verified HomeBuyer
- March 24, 2021
- Manor, TX
Overall great process from start to finish in building our home. The design phase was definitely the best part. Updates as time progressed went well and though the timeline was underdelivered, it still worked out. The mortgage was the best it could have been and I am thankful for it.
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - James and Blake were great throughout the whole process.
- Reid M.
- Verified HomeBuyer
- March 24, 2021
- Kyle, TX
James and Blake were great throughout the whole process. We were kept apprised of the status along the way. And any concerns were addressed in a timely manner.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Great buying process and follow-up after purchase
- Stephanie E.
- Verified HomeBuyer
- January 05, 2021
- Kyle, TX
Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - I believe the builder is sincere in providing a quality home
- Mark F.
- Verified HomeBuyer
- November 12, 2019
- Manor, TX
I believe the builder is sincere in providing a quality home to its customers
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - Very good service, some areas of the process need to improve
- Fernando M.
- Verified HomeBuyer
- August 24, 2019
- Manor, TX
Very good service, some areas of the process need to improve on their response times.
KB Home responded:
Hello Fernando, we appreciate your feedback on your experience, and we will be sure to share your comments with KB Home division management. Best wishes. -Brian
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
My experience was very interesting because I lived some beautiful moments.
- Jairo B.
- Verified HomeBuyer
- January 30, 2024
- Elgin, TX
My experience was very interesting because I lived some beautiful moments.
KB Home responded:
We're thrilled to hear that you had a positive experience with our team, Jairo!
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
It was a an easy process
- Nanci N.
- Verified HomeBuyer
- July 18, 2023
- Elgin, TX
It was a an easy process
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Good
- Mohammad H.
- Verified HomeBuyer
- May 12, 2022
- Georgetown, TX
Over all good 'no problem at all ,everybody is very helpful . My experience with kb home is excellent. Thanks
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pricing
- Durga A.
- Verified HomeBuyer
- July 06, 2021
- Leander, TX
Great Builder to be associated with.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good builder you can trust
- Sean H.
- Verified HomeBuyer
- June 22, 2021
- Del Valle, TX
Any project will have issues, but KB did a pretty good job getting through them, especially with a large winter storm and the pandemic, amid labor shortages etc. Materials and methods used for the house however, are a bit subpar, and while it's rated as an energy efficient home, I can't say it's amazing. Lots of flimsy materials used, but for the money we paid, I feel like we got a decent deal, especially in the Austin housing market. I'd recommend this for a first time homebuyer or a younger couple.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - This was my first experience buying a home and everyone I came
- Jennifer C.
- Verified HomeBuyer
- January 19, 2021
- Manor, TX
This was my first experience buying a home and everyone I came in contact with was very patient with me, answered my questions thoroughly, and helped boost my confidence with this big purchase. Highly recommend!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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