KB Home Reviews in Austin, TX

This was my first experience buying a home and everyone I came in contact with was very patient with me, answered my questions thoroughly, and helped boost my confidence with this big purchase. Highly recommend!

Amazing home, love the staff and everybody we worked with through the whole process. This quarantine has delayed some things that needed fixed but that will happen after it's over. Thank you guys.

The people that we interacted with throughout the process were all so friendly and helpful.

Overall it was great with just a few hiccups.

Sales ,design studio, loan , warranty teams are great! Quality of construction are poor some parts of the walls are looks like bending unbelievable.

Overal I think the house is beautiful and was worth it. I think KB could do better in certain areas. Do not have windows facing the next house, change your construction plan to have better lighting in the house. Some materials used are cheap, but then again the house looks great. Customer service has been Stellar! I would buy a KB home again, but only if I get it built so I have the option to choose the plan and material. My closing was also hassle free!

The Sales and Home Decor Depts were great. However, the Project Manager for the build failed to do a thorough quality check as some things were left undone or not done right. A bathroom is missing a screen, cabinetry was not sealed properly nor the counter top slab. Additionally, a vent started to fall from the ceiling we’re it was revealed that the hole was cut improperly and had to be replastered. I’m still waiting on my screen and counter top to be repaired.

You get what you pay for.

Please get a pre foundation inspection

Pretty much everything went as planned.

From model home tour to closing the deal kb homes and all the employees (sales, design, construction) were honest and open to any questions I had and provided best service. I am completely satisfied with my purchase and would highly recommend for anyone.

delivered on time

Our experience with KB Homes was excellent! During a time when our world was in disarray because of the Covid-19 pandemic, KB homes prioritized our home and finished it ahead of schedule. The workmanship was of the highest caliber and the project managers kept us updated with every step of the process and delivery of our home. There was no stress involved.

Good builder

Over all good experience, Scott ( sales ) , Zach ( customer service ) and Trevor ( Construction manager ) helped me

Awesome

We have been in our house for about two moths and so far we've had no issues. We're very satisfied with the support we've received when we had questions. They didn't just sell us the house and left.

I bought a house with KB Home in Willow Trace and I cannot be any more happier than my purchase. Right from the beginning, they have been nothing but wonderful in addressing all the issues and taking time in explaining every single detail to us. The house has come out wonderful and there has not been a single issue I am not happy about or hasnt been addressed. A very good community for money and locality

Love my brand new house. The layout is smart and open. The energy savings is wonderful. The location is the best. KB Home was there for me from beginning to end. The customer service is second to none. Thank you, KB Home!

The construction aspect was the worst part of the home buying, things were not properly done before handover George did not do a good job

This is our first home and it hasn’t felt like a joyful experience at all. Our yard was horrible. The sod laid was defective and dead and our yard was embarrassing. The yard is still it complete and we’re four months in. The driveway has holes and multiple marks, missing items still, paint marks, and uneven floors. The trades hired had poor workmanship and our home displays that. We’re honestly heartbroken and ready to sale. If you do build with KB in Texas please avoid the builder Gill, our first home is a disappointment. KB has quality office, bank, design, and customer service employees, however, the homes are not. ... More

Clint my construction manager is extremely professional and can always rely on him for any issues about my home

I had my ups and downs in my experience with KB.

The sales and construction team was outstanding. Both teams were very professional and were prompt to answer any of my questions.

Best work and pricing !