KB Home Reviews in Austin, TX

I believe the builder is sincere in providing a quality home to its customers

KB Home did a great job working with us and helping us even after we moved into the home. Their process was easy to use and they were usually quick to respond to issues we have.

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Very good service, some areas of the process need to improve on their response times.

We love our new KB Home. However we were a bit disappointed that the top layer of cement in the garage, porch, and back porch had to be resurfaced. The construction supervisor was able to coordinate it and it went according as planned, but it was stressful for us as we had a full garage that had to be loaded onto a U-Haul truck, parked overnight, then unloaded in the AM. Super inconvenient after having moved two weeks prior. It was due to rain supposedly, but my question was why did this foundation/cement not get inspected prior to moving to the next phase of building? Nobody saw or caught it until we moved in and I noticed our garage cement was full of chips. Would have liked to be reimbursed for the $110 U-haul rental, but didn't get much traction on that wish with KB. As mentioned we are happy with the home and happy that KB fixed the problem. ... More

Nice home, great neighborhood. KB were very attentive to fix any minor issues prior to closing.

Hassle free, expedient and timely communication on progress of construction. Very good support from the construction supervisor Trevor F., who is very customer oriented and helpful all the way.

Great customer service, the best.

Overall, my total experience has been exceptional. From my initial time working with the sales team, until the final walk through. From visiting the design center to the closing. I could not have asked for a better experience for someone who is new to home ownership.

We the Lizama Family had the best group of sale, financial loan officer and contractor any home buyer could ask for KBHOMES thanks for the people that helped us Philip, Pamela and KC

The staff were very good and helpful to us.

Thank you

The overall buying experience was a positive one. I had never built a house before and didn't really know what to expect. KB led me through the process with no major problems.

Overall good home to live in

I love my KB home

Pick out all of the things you want at the design store, then go over your list and cut the things you can live without but keep the things that makes it yours.

As with any construction crews, it's all about the subs. The direct hire employees can not be everywhere all the time, so the subs try to get by with stuff. The direct hire folks with KB were very responsive and addressed any issues we found with the workmanship of their subs.

good value

Fire ants everywhere, need to treat before moving in

Great job!

Over all great home and frienly staff. Need to take more time in bulding home making sure all is complete..

Stay involved with every step.

I have not been given the walk thru of the house. How everything works.

Overal I think the house is beautiful and was worth it. I think KB could do better in certain areas. Do not have windows facing the next house, change your construction plan to have better lighting in the house. Some materials used are cheap, but then again the house looks great. Customer service has been Stellar! I would buy a KB home again, but only if I get it built so I have the option to choose the plan and material. My closing was also hassle free!