KB Home Reviews in Austin, TX

Im not sure if its paint’s or the wood’s quality. Its really very bad, the paint is coming off the wood even tho they painted it recently. Its hardy been 2 months and the paint plus the little part of wood was coming off

Bought a newly built home from KB. There are 3 steps involved. First of ,the construction process was great. The superintendent and the construction manager kept us up to date and were receptive to our complaints and concerns. The home was delivered with minor cosmetic flaws which were fixed. So, we are definitely happy with that. However, the sales person who sold us the lot and floorplan was either not knowledgeable or just plain deceptive. We were told things that proved to be false. I requested several times if there were any model homes for our floorplan at other KB locations for us to visit since this particular subdivision at the time has no model homes to show for. We received no help there. Seems like the sale was in the bag and we're left on our own. We had to look for ourselves few presentations were made to us and our realtor proved to be false. Next step, the design studio. The person at the KB design studio who took care of the home upgrades was omitting critical info. For instance, we upgraded our bathroom which included a huge clear window. But this was not relayed to us. Who wants a big clear window in the bathroom??? So, the decisions we made was based on incomplete info. Make sure to ask what other changes come with every upgrade! ... More

Successful construction of a new home requires a partnership between the purchaser and the builder. KB Home starts with a balanced, well-priced product offering, and they follow up with reasonable and prompt response to the unpredictable problems that inevitably occur in semi-custom home construction. I was thoroughly satisfied with the result.

I was pleasantly surprised with my home building/buying experience. I’ve had a couple of issues since closing and the KB staff has been quick to address my needs/concerns.

Mostly basic and functional.

Love the home.

Our sales rep and superintendent were very responsive, easy to get ahold, kind and always went the extra mile for us. We did have an issue at the end of our closing that took a call to corporate to handle but our sales rep and super were there guiding us through the process every step of the way. They made this experience 100 x's better. Thank you both for everything.

Price per square feet is lower than the market, therefore good value for the money.

top top! keep it up

Nice house in a nice neighborhood. Phillip has been great. Chelsey at the studio was super. The studio was really fun, helpful and highly recommended.

Decent home with decent materials. Home price is decent compared to other builders.

KBhome can build your dream home even not the top builder but they can do their best. They may improve the service that make you feel your spending value forever. Their finance advisor is excellent.

Overall satisfied with the quality and experience

very good experience working with KB

It’s a nice home in a nice neighborhood.

The sales person jason & supervisor Ray are very nice in response to any issue.

Overall, the home building experience was pretty seamless and I am satisfied with the final product. Working with Juliet of KBHS Home Loans was a good experience but I did not agree with some of their policies when it came to locking interest rates and floating down rates. I had two mortgage brokers question the legality of their pay back policy if I were to switch lenders. I also missed out on the opportunity to float down my rate to 5.75% because I was just outside of my window for eligibility. For the most part, the builders were good but there were some instances where I pointed out issues or concerns and they were brushed off or made to seem unimportant. They eventually were able to correct all of the issues but it took a lot of follow up to ensure things were done proper. The design studio was great and there were a lot of excellent options to make selections from. My only gripe is the strict cutoff time for the end of your appointment. I was able to take my time on everything but my external selections. I had to rush to pick brick and color scheme and left questioning my decisions. ... More

No review today thank you

This is our first time buying a home, so we don't have much to go off of. Our experience could have been better. We did have a long delay on our house due to A/C ducting shortage. I do NOT recommend using their preferred lender. We did not know our actual close date till 3 days before. That was very stressful due to getting off of work last minute. Over all it was a stressful experience, but it could have been worse. On a good note Reggie and Rocky have been very responsive and helpful since we were introduced during the building process.

it’s taking a 1 year to be done, i added outlet about 400$ in the garage and they didn’t tell me it’s already one there. Phillip and Daniel they’re great and very helpful.

KBHOME builds beautiful homes. I love that I can customize to my liking.

Good experience with them,highly recommended

Overall good but construction delayed for months and cannot reach people at higher authority.

I love my home, it was built on time and I love the fact that I was able to communicate with the contrast needed and my questions were answered.

House went up quickly. Had the winter storm not happened in Texas it would have been completed right on time. Team was helpful. I love my home.