KB Home Reviews in Austin, TX

Decent home with decent materials. Home price is decent compared to other builders.

KBhome can build your dream home even not the top builder but they can do their best. They may improve the service that make you feel your spending value forever. Their finance advisor is excellent.

Overall satisfied with the quality and experience

very good experience working with KB

It’s a nice home in a nice neighborhood.

The sales person jason & supervisor Ray are very nice in response to any issue.

Overall, the home building experience was pretty seamless and I am satisfied with the final product. Working with Juliet of KBHS Home Loans was a good experience but I did not agree with some of their policies when it came to locking interest rates and floating down rates. I had two mortgage brokers question the legality of their pay back policy if I were to switch lenders. I also missed out on the opportunity to float down my rate to 5.75% because I was just outside of my window for eligibility. For the most part, the builders were good but there were some instances where I pointed out issues or concerns and they were brushed off or made to seem unimportant. They eventually were able to correct all of the issues but it took a lot of follow up to ensure things were done proper. The design studio was great and there were a lot of excellent options to make selections from. My only gripe is the strict cutoff time for the end of your appointment. I was able to take my time on everything but my external selections. I had to rush to pick brick and color scheme and left questioning my decisions. ... More

No review today thank you

This is our first time buying a home, so we don't have much to go off of. Our experience could have been better. We did have a long delay on our house due to A/C ducting shortage. I do NOT recommend using their preferred lender. We did not know our actual close date till 3 days before. That was very stressful due to getting off of work last minute. Over all it was a stressful experience, but it could have been worse. On a good note Reggie and Rocky have been very responsive and helpful since we were introduced during the building process.

it’s taking a 1 year to be done, i added outlet about 400$ in the garage and they didn’t tell me it’s already one there. Phillip and Daniel they’re great and very helpful.

KBHOME builds beautiful homes. I love that I can customize to my liking.

Good experience with them,highly recommended

Overall good but construction delayed for months and cannot reach people at higher authority.

I love my home, it was built on time and I love the fact that I was able to communicate with the contrast needed and my questions were answered.

House went up quickly. Had the winter storm not happened in Texas it would have been completed right on time. Team was helpful. I love my home.

Houses are expensive but also we need more upgrades which makes more expensive,,..working with the team of KB is great, it’s our first experience for home..we are satisfied..thank you

Everything moved along in a blink of an eye. The entire process was very good. The loan processor was design desk consultant and build site contractor were exceptional. My only wish is for a better conversation when setting up the build. We didn't recognize it wasn't what we thought it was until it had walls. Very odd how much you can assume in the process without even noticing. I'd suggest the actual build site contractor be part of that stage to ensure educated customers and reduce misunderstandings.

We love our home and all the features. We were happy to be able to personalize the floorplan as well as the materials. There is room for improvement on the overall finishing of the home but KB has been working with us to ensure that all details are taken care of.

good experience nothing to add

we have to check that everything is leveled up on the backyard otherwise you can have a very unsettled grass

Overall good

Good customer service.

You can trust KB homes.

The crew that builds your home to include the supervisors on the job are fabulous to work with. The after build help is not responsive and frustrating.

Somewhat sloppy on workmanship. Many finish details overlooked. Tiles with saw marks continuing for inches past a cut of a tile. Most window sills without paint on sides or bottom. Sloppy caulking around door trims but painted over anyway. Overall, a nice house, but with many finishing touches overlooked. The people at KB who have been helping us resolve issues after move-in have all been very responsive and great to work with, though.