KB Home Reviews in Austin, TX

We really liked everyone that we worked with in person. There was some issues with people who worked in corporate.

I understand our initial consultation guy got laid off, so none of our initial issues are fixed. We are now in warranty and have had a major plumbing leak that we've already cut thru walls and have fans in our house for a week, not happy. I still have paint touch ups (inside&outside) nails sticking out, repaint in certain areas, recaulking around windows (sloppy job). Everyone at KB is nice, but getting no immediate help on getting my house 100% after sale.

Great company.

We had very few issues with our home build. The local sales office, our loan representative and most of all, our building contractor, Gilbert, made all the difference. They were very responsive and went above and beyond the call. We did experience a few issues with the main corporate office and the "personal touch" could've been better. Paperwork was lost, including our earnest money check. The corporate office said they found our earnest check, but we're still waiting for that refund because we had to come up with extra cash at closing to make up for that. But the home is very well built and small issues like a misaligned cabinet door have been addressed. I would also note that the Studio process of selecting options could be a little more streamlined, less convoluted and easier to navigate. Pricing can be confusing and some options like lighting can be more expensive than just purchasing your own lights and installing them yourself. I would have no reservation in recommending a KB Home to those looking to build. Just be diligent and involved with the process and you should be fine. ... More

We love our home and the neighbourhood. However, I do feel that some finishings and quality of the materials could have been better. I must say that I had to be on top of the construction throughout the whole process requesting improvements and that was a little annoying. Some details like fence materials and landscaping should be improved. Ok the other hand, the variety of upgrade options made us feel we could give our house a special touch.

I lived in my parents KB Home when they first purchased it and now I’ve purchased my KB Home and I am so happy.

contracture manager and financing they did not knowledge . Some place my home has problem and we had not orientation and we never get our house on time.

KB Homes has been very attentive to ensure we are pleased with our new home purchase. They have responded to any question we had and followed up to verify everything was to our satisfaction. I rate them very highly on a quality product.

Excellent service

Good experience in building my home.

KB Home was provide affordable price and they have nice people.

we have to check that everything is leveled up on the backyard otherwise you can have a very unsettled grass

KB was great form start to finish, helped every step along the way and made sure the house was a built perfectly.

Im not sure if its paint’s or the wood’s quality. Its really very bad, the paint is coming off the wood even tho they painted it recently. Its hardy been 2 months and the paint plus the little part of wood was coming off

From sales to design studio, construction everything is not up to the mark for the money which you are paying. Think twice before going with KB, be careful at every step with sales & construction people.

The entire process of purchase, move in, to after KB representatives were helpful and were willing to get us the best experience possible.

Sales was the only this we are satisfied because of Adrian . We closed some of the work which was pending promised to be taken care of later like landscaping it’s has negative slopes which happened while installing sprinkler system

I Don't Say name but lots people not happy about this kb home because ENG did not help

It’s not bad not good

When a company’s employees strive to give their beat to customers. As a customer that is the best thing.

Great staff from sales to closing!

Had a great experience with KB home. Everyone was very helpful and walked me through the entire process. This made everything easy and smooth for me. Loving my new home.

Great workmanship and home.

Amazing home, love the staff and everybody we worked with through the whole process. This quarantine has delayed some things that needed fixed but that will happen after it's over. Thank you guys.

No anybody respond, very careless,and not good materials. My house wood carpet moving.