KB Home Reviews in Austin, TX

As the title says.

I have a few issues that have been identified, but it's not fair to comment due to the covid-19 state that we are in. I've been advised that only emergency issues will be attended to. That being said, I can't honestly comment on what they can't do. Until I know what they would do with my outstanding concerns. These are only preliminary responses, but not final.

It was a pleasurable experience from start to finish. Very easy to work with.

no one listens anyways why write the story again

Kbhomes Is One of The Best in my opinion for what you get. Great home layouts and endless design possibilities. Nice and friendly Sales and Construction Staff.

Our home building and buying process was very smooth. Everyone was very professional and personable. All of our questions were answered before and after our process. Most importantly everything was done within the timeframe given.

Dissatisfaction

The house looks great! Everyone with KB Homes gave great customer service. Anything we noticed throughout the building process was corrected almost immediately. The whole process was very easy and the design studio was actually fun! Only one issue since moving in and it was taken care of the next morning. Couldnt be more impressed.

Great team. The team is very responsive to issues.

My experience with my KB Home purchase was wonderful. Every step of the way I was kept informed and included in the process. I would definitely recommend KB Home for home buying.

overall is good, I like the house and value, just small stuff like painting, outside wall could be better.

The sales and construction team was outstanding. Both teams were very professional and were prompt to answer any of my questions.

We love our knew home. We feel very comfortable here. No major issues. KB has been very good at responding to small items we have brought up.

We are proud to say that this is our second home from KB home and the reason we come back to KB home is because of the quality, professionalism and the people who have helped us during both our process and we couldn't be happier.

I came into this journey with low expectations and mainly buying for the value but left very Impressed with KB through the whole process

the communication involved was wonderful, every question/concern I had was handled very professionally and I was updated on the progress of my home at least once a week. Multiple people were involved in this process and it helped a lot! This is my first new build and I did not know what to expect but I have seen others get new builds elsewhere and it was far less stressful than they made it seem.

kB have the best design of your selection they are very nice from the builder to loan officer thank you for a great work

They always helped us with our questions and concerns.

Everything was explained during the entire build. Issues and concerns were addressed. Really good experience!

Bought a newly built home from KB. There are 3 steps involved. First of ,the construction process was great. The superintendent and the construction manager kept us up to date and were receptive to our complaints and concerns. The home was delivered with minor cosmetic flaws which were fixed. So, we are definitely happy with that. However, the sales person who sold us the lot and floorplan was either not knowledgeable or just plain deceptive. We were told things that proved to be false. I requested several times if there were any model homes for our floorplan at other KB locations for us to visit since this particular subdivision at the time has no model homes to show for. We received no help there. Seems like the sale was in the bag and we're left on our own. We had to look for ourselves few presentations were made to us and our realtor proved to be false. Next step, the design studio. The person at the KB design studio who took care of the home upgrades was omitting critical info. For instance, we upgraded our bathroom which included a huge clear window. But this was not relayed to us. Who wants a big clear window in the bathroom??? So, the decisions we made was based on incomplete info. Make sure to ask what other changes come with every upgrade! ... More

kB Homes made the whole process very easy.

I was always scared of buying a new home and all the decisions I’d have to make. The team really holds your hand as much as you need/like throughout the process and the final product is a dream come true

Sales, Design Center, Contractors- A+++++++++ KB's Loan Process and Underwriters F++++ We were not first time buyers , good credit, work history and payment history. Not a risk yet we felt like we were being interrogated by the FBI. Customer unfriendly.

Great fast builders with you all the way!

Like the timeline & step, build our home & get our new home key on time.