KB Home Reviews in Austin, TX

Great team. The team is very responsive to issues.

My experience with my KB Home purchase was wonderful. Every step of the way I was kept informed and included in the process. I would definitely recommend KB Home for home buying.

overall is good, I like the house and value, just small stuff like painting, outside wall could be better.

The sales and construction team was outstanding. Both teams were very professional and were prompt to answer any of my questions.

We love our knew home. We feel very comfortable here. No major issues. KB has been very good at responding to small items we have brought up.

We are proud to say that this is our second home from KB home and the reason we come back to KB home is because of the quality, professionalism and the people who have helped us during both our process and we couldn't be happier.

I came into this journey with low expectations and mainly buying for the value but left very Impressed with KB through the whole process

the communication involved was wonderful, every question/concern I had was handled very professionally and I was updated on the progress of my home at least once a week. Multiple people were involved in this process and it helped a lot! This is my first new build and I did not know what to expect but I have seen others get new builds elsewhere and it was far less stressful than they made it seem.

kB have the best design of your selection they are very nice from the builder to loan officer thank you for a great work

They always helped us with our questions and concerns.

Everything was explained during the entire build. Issues and concerns were addressed. Really good experience!

Bought a newly built home from KB. There are 3 steps involved. First of ,the construction process was great. The superintendent and the construction manager kept us up to date and were receptive to our complaints and concerns. The home was delivered with minor cosmetic flaws which were fixed. So, we are definitely happy with that. However, the sales person who sold us the lot and floorplan was either not knowledgeable or just plain deceptive. We were told things that proved to be false. I requested several times if there were any model homes for our floorplan at other KB locations for us to visit since this particular subdivision at the time has no model homes to show for. We received no help there. Seems like the sale was in the bag and we're left on our own. We had to look for ourselves few presentations were made to us and our realtor proved to be false. Next step, the design studio. The person at the KB design studio who took care of the home upgrades was omitting critical info. For instance, we upgraded our bathroom which included a huge clear window. But this was not relayed to us. Who wants a big clear window in the bathroom??? So, the decisions we made was based on incomplete info. Make sure to ask what other changes come with every upgrade! ... More

kB Homes made the whole process very easy.

I was always scared of buying a new home and all the decisions I’d have to make. The team really holds your hand as much as you need/like throughout the process and the final product is a dream come true

Sales, Design Center, Contractors- A+++++++++ KB's Loan Process and Underwriters F++++ We were not first time buyers , good credit, work history and payment history. Not a risk yet we felt like we were being interrogated by the FBI. Customer unfriendly.

Great fast builders with you all the way!

Like the timeline & step, build our home & get our new home key on time.

The Lid on the water meter is broken and it has not fixed yet since Jan 13th. Everyone is aware of it not sure what is causing the delay.

Overall, we were satisfied with our purchase

response time to fix any issues is slow

Bricio and Dani were awesome

Our experience was incredible! We were walked through every step of the way and were amazed at the amount of open communication that the team displayed in order to best serve us in purchasing our first home! Tristan our builder, David our support, Stephanie our mortgage loan originator and Amie our sales rep worked together as one team in order to make sure we got the perfect home we wanted and are extremmely happy with our choice. Even to this day, Tristan and David call to see how we're doing and if we need any items to help with around the house. I truly appreciate their honest, hard-working and courteous manner and I can't thank you enough for helping me and my wife in building our dream home! ... More

I would pick another builder if I had to redo the process.

Pleased with purchase from start to finish.

Successful construction of a new home requires a partnership between the purchaser and the builder. KB Home starts with a balanced, well-priced product offering, and they follow up with reasonable and prompt response to the unpredictable problems that inevitably occur in semi-custom home construction. I was thoroughly satisfied with the result.