KB Home Reviews in Austin, TX

I was happy to have one .

It was good considering it being our first time buying.

KB Homes is solid on quality, design and build options. The issue they fall down on is the lack of follow through on promises made during construction. Big on promises, small on delivery. Constant squeaky wheel to get things done and completed; no modifications can be made - period. Constantly ask to fill out a 5 star review. You earn what you get, not what you want

We love our home and the neighbourhood. However, I do feel that some finishings and quality of the materials could have been better. I must say that I had to be on top of the construction throughout the whole process requesting improvements and that was a little annoying. Some details like fence materials and landscaping should be improved. Ok the other hand, the variety of upgrade options made us feel we could give our house a special touch.

Stages pretty good for a month later couldn’t get in touch of the engineer

I love the design of our home, very spacey and organized. However, the metal made up the sink is easily scratched, which I wish we could have better quality of items made of metal. The constructors were very responsive in the 30 days period of home warranty after closing. Though we still have 2 years warranty with other constructor, they responded slowly and I haven’t heard from them yet. I hope I can hear back from them soon.

Good experience overall, however closing process was rushed and a few issues that needed to be fixed should have been done so before closing rather than rush and get to it afterwards. Since then there has been delays with repairs and poor communication. A lot of the issues wouldn’t be there if workmanship was better.

Very easy process from start to finish.

Deb in sales was great!

We love the value of the home but that can come with a price by some corners being cut. Then when you request help in fixing, silence!

As the title says.

Overall, we were satisfied with our purchase

Sales Process was amazing! Kimberly was so helpful and was always around for each step of our hole being built. The builders side of the experience was not the best. After we moved in we started to notice paint chipping outside of the home. The base boards aren’t straight. We felt a little rushed on our final walk, where it felt like we didn’t get to look closely at our home before closing and the builders would mention they would be around to assist if needed. Parts of our grass is still dried out and has been since the grass was laid. The fence is not stable and still has a few uneven openings on the fence line. ... More

Attention to Detail was not very good at all! Response time to issues that were supposed to be addressed before move in were not completed and had to constantly call and get the same run around.

Great value for a start home under current market. Need more consideration for normal design to fit for smaller house these days such as avoid door overlap when both open, two big oak trees in a very small from lawn that too close to drive way...

Slow service, house was not fully ready at moving. Still no responses.

Ok experience so far. Thank u

How unready this house was to move in to. They are still coming out to fix stuff. Some of the people coming have even said this should have been done before I moved in. On a good note KB has done an excellent job of repairing or changing things.

The experience overall was good, there were some issues with the home after it was built. One of the big ones was the home being properly sealed.

Construction work & material is very unacceptable. Wall cracks within one month. Nail inside carpet is too bad for resident's safety

Some people keep their word others not so much.

Generally a good experience, there was some hiccups, but overall satisfied

They have great design options to choose .

Great support from sales team but poor and slow support from construction, engineering and customer service during and post close.

Schedule a pre-drywall inspection in addition to a regular inspection before closing