KB Home Reviews in Austin, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Austin Homeowners Have to Say About KB Home.
Read all 1061 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Austin Area
View Homes
Customer Reviews
Easy and transparent process
- Devon B.
- Verified HomeBuyer
- September 05, 2023
- Manor, TX
Staff were always helpful and guided us through the process smoothly. Updates were timely and responses to questions were prompt and accurate. We are very pleased with our home and quality of construction.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Loving our HOME
- Melliza T.
- Verified HomeBuyer
- September 01, 2023
- Round Rock, TX
Overall, our experience with KB staff was excellent, From the first buying experience to the move-in. Everyone was quick to respond to issues and has helped us resolve them in a timely manner. We love our home and also enjoy the neighborhood as well.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Pearldeep G.
- Verified HomeBuyer
- August 29, 2023
- Round Rock, TX
Construction and sales were amazing
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Salerno home
- Thuan Minh N.
- Verified HomeBuyer
- August 23, 2023
- Round Rock, TX
Very good builder.The house is very nice.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love our first home!
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- Manor, TX
This is my first home purchase with my husband and it was very easy. We loved working with the sales and construction team. They were all so helpful and professional. They explained everything in detail and we never felt overwhelmed. The loans department was a bit more of a challenge. Our close date was pushed out a week because they had their numbers incorrect however my husband caught all the inconsistencies and we were able to get everything squared away. Overall, we enjoyed our purchase experience and working with KB. I would just tell everyone to read every document and look at all your ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love our home hated finance division
- Paul R.
- Verified HomeBuyer
- August 22, 2023
- Jarrell, TX
The home and construction team is awesome. However we do not recommend using the KB home finance it was a constant roller coaster. Work from home does not work. This was the 4th home we’ve bought using VA and this was by far the most difficult process because of the finance department. Everything else was awesome! So glad they finally got it together so we can enjoy our beautiful home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing experience
- Mary Nkemebi N.
- Verified HomeBuyer
- August 10, 2023
- Round Rock, TX
From the first day I met Philip May salt it to the last day we closed, what can I say. Philip always answered present to me at anytime even when he was resting at his gym. Jaime goss an extraordinary woman who was able to answer all my questions even when she was also resting. So Zack what to say. Always present at the slightest house concern to the point of coming to do the job sometimes and checking that everything has been done by the technicians. KBHOME i would always recommend and deal with them again and again
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service!
- Alexia T.
- Verified HomeBuyer
- July 26, 2023
- Manor, TX
We love our new home! Kyle was very helpful in the sales and closing process and has continued to answer questions post-closing. Carlton explained our warranty with great detail and enthusiasm and seems extremely reliable. Troy has been a champ in helping us deal with some issues post-closing, and we are grateful for all his help in getting us settled in our new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Ha N.
- Verified HomeBuyer
- July 25, 2023
- Manor, TX
Great houses and I would recommend to someone I know!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Homeowner
- Shakuntala P.
- Verified HomeBuyer
- July 18, 2023
- Manor, TX
Excellent service, site managers have been fantastic
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales Rep Lane
- Cynthia N.
- Verified HomeBuyer
- July 11, 2023
- Georgetown, TX
From the moment I stepped into the sales office to look at the models I was met with great customer service. Lane was knowledgeable and had answers immediately for all my questions. He was consistently communicating with me every step of the way. Every person in the KB Home fields that I have had the pleasure of interacting with have been informative and friendly. Highly recommend anyone looking for a new home to look at KB Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best I love it
- Zaituni N.
- Verified HomeBuyer
- July 06, 2023
- Elgin, TX
Best I love it
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very good service attitude, completed the house construction on time.
- Qiang Z.
- Verified HomeBuyer
- July 05, 2023
- Manor, TX
Felt very nice and helpful
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Manjunath P.
- Verified HomeBuyer
- July 02, 2023
- Round Rock, TX
Great experience. They made the process easy
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great overall experience
- Sherrie B.
- Verified HomeBuyer
- June 30, 2023
- Georgetown, TX
My entire process was from start to finish was remarkable. There was excellent communication from KBHomes to me from the initial purchase to my final move-in. The quality of this home is top notch especially when you factor in the great price I paid. All of my questions were answered promptly by all of the teams. With all of the options that you have to choose from, I would highly recommend KBHomes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I like KB home nice house
- Tammie T.
- Verified HomeBuyer
- June 29, 2023
- Manor, TX
KB home the best and good to buy
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very good and pleasant experience
- Mohammad Mobin S.
- Verified HomeBuyer
- June 29, 2023
- Round Rock, TX
Very good and pleasant experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Attentive and thorough
- Anonymous
- Verified HomeBuyer
- June 28, 2023
- Austin, TX
The experience was great. The builder was communicative and attentive to our needs.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Second one's always the best
- Ulysses M.
- Verified HomeBuyer
- June 27, 2023
- Round Rock, TX
I fell in love with my crew, from Michelle, Vicki, Scott, and the Construction manager, Gill. They all were and have been phenomenal. Every question answered with the quickness you'd expect from the world's best home builder. My first KB Home was built in 2001, and this one in 2023. I am so pleased with KB and their home designs. I wish everyone could own a KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My team was awesome!
- Dionisia B.
- Verified HomeBuyer
- June 23, 2023
- Georgetown, TX
After getting over a few hurdles, I would highly recommend KB homes to any future home owner. They have worked hard as a team to deliver good customer service and satisfaction. Ryan did an amazing job! He is professional, well balanced and he worked with me until the very end. You will not go wrong working with Ryan.. They all worked together to make it happen in a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Tony & yisel
- Tony G.
- Verified HomeBuyer
- June 22, 2023
- Elgin, TX
Very helpful and impressed with the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB is the best around
- Zachary S.
- Verified HomeBuyer
- June 21, 2023
- Austin, TX
KB is the best around
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Buying experience
- Brazhon T.
- Verified HomeBuyer
- June 21, 2023
- Elgin, TX
The process was fairly easy, I have no complains as all my questions had been answered in a professional and timely manner!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Always helpful
- Govanna M.
- Verified HomeBuyer
- June 13, 2023
- Austin, TX
The sales team and construction team were always very helpful and patient throughout the process. They did the best they could. Post move in has been a somewhat difference experience. I am not getting any help from warranty on my breaker and range tripping. It’s not solely an appliance problem. The required GFCI breakers are not compatible with the basic range I purchased for my home. I think quality assurance fell through there. A propose solution would be to request a city ex emotion to change the breakers or provide us with ranges that are compatible with the breaker. I can not turn on my ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer Centered Service
- Verdis D.
- Verified HomeBuyer
- June 06, 2023
- Jarrell, TX
The whole team performed with a customer centered focus. From the sales contract to final closing an emphasis was placed on supporting my decisions. The team made frequent contact with me during each phase of construction. All questions were answered and the time-frames conveyed to me were accurate.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.