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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1081 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1081 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.3

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Staffs are very friendly and professional

  • Tuan N.
  • Verified HomeBuyer
  • December 19, 2023
  • Round Rock, TX

Overall, I am very happy and satisfied with KB team. They're very professional and be with us from start to end with purchased process. Also, made all the process of paper works so seamless.

KB Home responded:
We're excited to hear that you're happy and satisfied with your KB Home experience, Tuan! Thank you for sharing your home-buying journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Home

  • Aracely A.
  • Verified HomeBuyer
  • December 13, 2023
  • Austin, TX

We had a great experience working with KB Home. We love the finished product and the team at KB made everything easy from beginning to end!

KB Home responded:
We're thrilled to hear that you had a great experience working with our team! Congratulations on your beautiful new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth and hassle free buying

  • Alok P.
  • Verified HomeBuyer
  • December 13, 2023
  • Pflugerville, TX

Had a great experience working with KbHome

KB Home responded:
Thanks so much for taking the time to share your positive KB Home journey with our team, Alok!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

MY NEW ABODE

  • Isaac P.
  • Verified HomeBuyer
  • December 12, 2023
  • Round Rock, TX

We liked the homes we saw on our first visit with our search agent. Hallmark layout for the 2 single floors we saw were exceptional compared to other builders we had reviewed over the past couple of years. The sales guy and the building managers were super friendly. That was encouraging.

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Isaac!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful experience for first time home buyers

  • Brent R.
  • Verified HomeBuyer
  • December 02, 2023
  • Round Rock, TX

Excellent service with direct and punctual communication is the cornerstone of KB Homes. Prospective buyers are greeted with professionalism and thorough knowledge of the VA home buying program.

KB Home responded:
We're glad to hear that you had a positive experience with the team here at KB Home, Brent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb have the best price for very good customer service too.

  • Qui N.
  • Verified HomeBuyer
  • December 01, 2023
  • Manor, TX

Jesse De LA Huerta has been helping me a lot in building my dream home. He have to best customer service and very detail in explaining every process of the house. He listened to my need and trying his best to work with me.

KB Home responded:
We appreciate you sharing these kind words with Jesse and the rest of the team here at KB Home, Qui!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Tabitha Nechell W.
  • Verified HomeBuyer
  • November 22, 2023
  • Lockhart, TX

There were a few ups/downs in the buying process but once we got in things were great!! Daniel and his team made sure that our home was in the condition we wanted it to be in. Modifications were made to our satisfaction.

KB Home responded:
We appreciate you taking the time to share your kind words with Daniel and the rest of our team, Tabitha! Thanks so much for taking the time to share your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Chandrahas Raj G.
  • Verified HomeBuyer
  • November 15, 2023
  • Round Rock, TX

It was a really pleasant and easy experience for us throughout the process. Great work from everyone

KB Home responded:
Thank you so much for taking the time to share your pleasant experience with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jose l

  • Jose Luis C.
  • Verified HomeBuyer
  • November 15, 2023
  • Jarrell, TX

Excelente y muy bonitas,económicas, y excelente servicio al cliente

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All good

  • Nikhil A.
  • Verified HomeBuyer
  • October 25, 2023
  • Georgetown, TX

Process was smooth and simple to work with

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Nikhil!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales, construction guys response was good. They responded as per my requests in time

  • Lakshmana Rao M.
  • Verified HomeBuyer
  • October 25, 2023
  • Round Rock, TX

If you are opting KBhome preferred lender then focus on 'Mortgage Insurance' component which will increase dramatically in final closing document. Need to discuss about PMI component from initial draft copies with your lender agent very clearly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best experience ever was with kb homes

  • Brittaney M.
  • Verified HomeBuyer
  • October 21, 2023
  • Lockhart, TX

I had a wonderful experience with purchasing a home from kb. The process was very simple for this being my first time buying a home. Every person that helped me with the process was great. Answered all questions I had very quickly. I received phone calls weekly with updates on the home. I never was sent to an answering service. Everytime I called I always received the information I needed. It was also ready for move in months early. I would recommend kb to anyone purchasing a home especially new home buyers.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Brittaney! We're thrilled to hear that you're so happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfactory to work with all Stake holders at different stages of the House Building

  • Mohammed Tahir K.
  • Verified HomeBuyer
  • October 20, 2023
  • Round Rock, TX

I am happy with the support provided by all KB homes people, be is sales team, design studio team, or the construction managers. They always listed to my queries and tried their best to address those issues on time and to my satisfaction.

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Mohammed! We're glad to hear that our entire team was able to assist you throughout your home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

MY 2ND KB HOME

  • Irving G.
  • Verified HomeBuyer
  • October 18, 2023
  • Round Rock, TX

LOVE KB HOMES, MY WIFE WORKS FOR 10 BUILDERS AND WOULD RATHER BY FROM KB.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Irving!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Jaime M.
  • Verified HomeBuyer
  • October 09, 2023
  • Manor, TX

Kb staff was responsive and knowledgeable.

KB Home responded:
We're glad to hear that you had a good experience working with the KB Home team, Jaime!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Rachel S.
  • Verified HomeBuyer
  • September 19, 2023
  • Georgetown, TX

I am satisfied with the house. I have spent my money in the right place. Warranty team quickly resolved all the issues!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price paid

  • Hung D.
  • Verified HomeBuyer
  • September 19, 2023
  • Manor, TX

Responsiveness to issues . Great work

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything is good thanks.

  • Gerson R.
  • Verified HomeBuyer
  • September 05, 2023
  • Manor, TX

The process was super excellent thanks to Kyle for you help.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy and transparent process

  • Devon B.
  • Verified HomeBuyer
  • September 05, 2023
  • Manor, TX

Staff were always helpful and guided us through the process smoothly. Updates were timely and responses to questions were prompt and accurate. We are very pleased with our home and quality of construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loving our HOME

  • Melliza T.
  • Verified HomeBuyer
  • September 01, 2023
  • Round Rock, TX

Overall, our experience with KB staff was excellent, From the first buying experience to the move-in. Everyone was quick to respond to issues and has helped us resolve them in a timely manner. We love our home and also enjoy the neighborhood as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Pearldeep G.
  • Verified HomeBuyer
  • August 29, 2023
  • Round Rock, TX

Construction and sales were amazing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Salerno home

  • Thuan Minh N.
  • Verified HomeBuyer
  • August 23, 2023
  • Round Rock, TX

Very good builder.The house is very nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our first home!

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Manor, TX

This is my first home purchase with my husband and it was very easy. We loved working with the sales and construction team. They were all so helpful and professional. They explained everything in detail and we never felt overwhelmed. The loans department was a bit more of a challenge. Our close date was pushed out a week because they had their numbers incorrect however my husband caught all the inconsistencies and we were able to get everything squared away. Overall, we enjoyed our purchase experience and working with KB. I would just tell everyone to read every document and look at all your ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home hated finance division

  • Paul R.
  • Verified HomeBuyer
  • August 22, 2023
  • Jarrell, TX

The home and construction team is awesome. However we do not recommend using the KB home finance it was a constant roller coaster. Work from home does not work. This was the 4th home we’ve bought using VA and this was by far the most difficult process because of the finance department. Everything else was awesome! So glad they finally got it together so we can enjoy our beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience

  • Mary Nkemebi N.
  • Verified HomeBuyer
  • August 10, 2023
  • Round Rock, TX

From the first day I met Philip May salt it to the last day we closed, what can I say. Philip always answered present to me at anytime even when he was resting at his gym. Jaime goss an extraordinary woman who was able to answer all my questions even when she was also resting. So Zack what to say. Always present at the slightest house concern to the point of coming to do the job sometimes and checking that everything has been done by the technicians. KBHOME i would always recommend and deal with them again and again

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5