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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1125 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1125 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Good Value for the money

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2019
  • Leander, TX

Price per square feet is lower than the market, therefore good value for the money.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

All house

  • Reman T.
  • Verified HomeBuyer
  • October 30, 2019
  • Pflugerville, TX

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Kirby G.
  • Verified HomeBuyer
  • October 24, 2019
  • Bastrop, TX

A person usually doesn’t build a home in retirement. For me, however, it was a good decision and a great experience. All of the KB Home team (sales, construction, design studio) were a pleasure to work with and were always responsive to my concerns and questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had a great process throughout the building and moving in process!

  • Erika C.
  • Verified HomeBuyer
  • October 22, 2019
  • Manor, TX

I had a great process throughout the building and moving in process! Highly recommend KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Mahmut U.
  • Verified HomeBuyer
  • October 09, 2019
  • Round Rock, TX

KB is doing good job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I Love my new Home

  • Faublas R.
  • Verified HomeBuyer
  • October 08, 2019
  • Manor, TX

I love my new home because it have a similar floor plan to the house i just left in San Jose CA, I love the home, the quality, the cul de sac, and its just the right size,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fabulous Brentwood

  • Richard O.
  • Verified HomeBuyer
  • October 07, 2019
  • Austin, TX

Very responsive , courteous, and follow through team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent buying process every was so smooth.

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2019
  • Manor, TX

Excellent buying process every was so smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new home!

  • Kimberly T.
  • Verified HomeBuyer
  • October 01, 2019
  • Hutto, TX

We got to pick everything including the lot! For first time home buyer this was much easier than competing with other buyers on the market for existing homes instead of a opting for new construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Michael M.
  • Verified HomeBuyer
  • September 25, 2019
  • Hutto, TX

Very happy with the experience KB offered

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

GREAT

  • Danny T.
  • Verified HomeBuyer
  • September 18, 2019
  • Austin, TX

Smooth process and great communication.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best investment - Excellent quality/service/price

  • Eduarado U.
  • Verified HomeBuyer
  • September 18, 2019
  • Round Rock, TX

all process was very smooth from sales to close. all the staff was very profesional. Highly recomended, most of my friend were surprised with the quality of the house. House was finish almost 1 month before they commited

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Ask about prices dropping for homes being sold around you .

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2019
  • Kyle, TX

Ask about prices dropping for homes being sold around you . They will not tell you if the prices had dropped .

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

KB Home - It was a smooth transition and great experiences to move from

  • Adrian R.
  • Verified HomeBuyer
  • September 17, 2019
  • Georgetown, TX

It was a smooth transition and great experiences to move from our apartment into our first home .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - top top!

  • Ahmed J.
  • Verified HomeBuyer
  • September 17, 2019
  • Kyle, TX

top top! keep it up

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB home was a great value.

  • Ivan T.
  • Verified HomeBuyer
  • September 17, 2019
  • Georgetown, TX

As the saying goes, you get what you paid for. There are a lot of issues with the home and their employees seem to be let go pretty often. This has been frustrating as I was promised something only to find out someone was let go and I have to start the process all over again. Their worksmanship is horrible.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Great builder

  • Alan B.
  • Verified HomeBuyer
  • September 11, 2019
  • Round Rock, TX

Everyone has been nice and respectful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great team of builders.

  • Elvira R.
  • Verified HomeBuyer
  • September 11, 2019
  • Round Rock, TX

Great team of builders. I love my new home built by KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - care about customer

  • Lei L.
  • Verified HomeBuyer
  • September 10, 2019
  • Pflugerville, TX

care about customer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Jon A.
  • Verified HomeBuyer
  • September 10, 2019
  • Bastrop, TX

Very responsive to needs. From the Sales staff, Studio, Builder, Financing, and Warranty. All a one stop customized shopping experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent home

  • Temitope O.
  • Verified HomeBuyer
  • September 10, 2019
  • Pflugerville, TX

I will commend KB Home for the speed at which the home was built. Sales person was very helpful and reachable. Few things to note. Insulation is very thin and the studio didn’t let us know how the insulation will be. I can literally whisper between walls. A lot of things in the house are upgrades and don’t come as standard. You have to spend a lot of money to build the house to your taste. It’s advisable to get an extra layer of carpet as you will feel the nails when climbing the stairs. In all, it’s a decent home.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Pleasant experience

  • Bill L.
  • Verified HomeBuyer
  • September 03, 2019
  • Hutto, TX

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

30 day Review

  • Andrei V.
  • Verified HomeBuyer
  • August 28, 2019
  • Pflugerville, TX

Had quite a few issues during construction, but after moving in Zach and Khanh have done an excellent job with addressing all questions and have been very pro-active. They completely changed our opinion about KB and regained our trust in your company. Very well done by them and we hope that they serve as an example for the rest of the team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love it

  • Adam A.
  • Verified HomeBuyer
  • August 28, 2019
  • Leander, TX

we love our home and the experience we had with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Positive First Buying Experience

  • James R.
  • Verified HomeBuyer
  • August 28, 2019
  • Austin, TX

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5