KB Home Reviews in Austin, TX

no one listens anyways why write the story again

Two sides of the backyard fence are made of the cheapest driftwood. Even a small dog can push its way through and 2 dogs have come into my yard through that flimsy fence. And when it rains, the wood is soft and can crumble off by itself. Why would a builder use that type of "wood" for a new home? I've been without the screen to my master bathroom window for almost 2 months now. KB Homes should follow through with replacing the 2 sides of rotten wood/fence and providing the screen for the master bathroom window.

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The construction of the home is of very low quality. Different shades of paint on the same walls. Carpet covered in paint spots, flooring creaks anywhere you walk, drywall nails visible on walls and ceilings, tile not leveled, etc. I can go on and on. It’s as if they hired a bunch of rookies to complete the home. Horrible build, would not recommend to anyone looking for a home.

Since I bought the house I still don’t have my garage key I called many times but nobody cares. I noticed some missing stuff nobody cares . I have a very bad experience with kb . The seller was the best one MR Severo

You guys need to do a better job on everything

Delayed closing date, so I had to close it quickly without inspecting a house thoroughly. There were a lot of flaws that a 3rd party inspector couldn’t see. Moreover, No follow-up care after closing.

The most bizarre people to buy homes from. Warranty manager Mr Matt never picks his calls or responds when you have an emergency or issues with the home to discuss. They just ignore you. Absolutely terrible!

WE HAVE BAD EXPERIANCE WITH KB HOME FINANCE AND STUDIO .WE MISS A LOT THING BECUASE OF THE STUDIO AND WE WASTE OUR TIME WITH THEIR FINANCE IS NOT APPROVED WITH THEM FOR 7 MONTHS AND THEN I WENT WITH ANTHER LENDER APPROVED WITHIN 20 DAYS .THE SALES MAN IS GREAT HIS NAME IS BRANDEN AND THE SUPER ATTENDENT LORENZO ,BOTH ARE VERY HELPFULL .

Worst experience in my life. I hate KB, this house and everyone involved. I’ll be glad when I get rid of it.

Don't waste your hard earned money on this community of kb homes!

Found cracks inside and outside of the house,driveways and is not been fixed yet.

As soon as you give them a good review they don’t reply to your calls, voice messages or emails.

We closed 2 months ago. Much of our original punch list is still not repaired. The ceilings in 2 rooms began to sag. They've come in twice, ripped ceilings down leaving us without access to the master bedroom and living room/ kitchen. Ceiling is still not right, lights are removed, crown molding removed and damaged. And they have not shown up the last 2 days when they were scheduled, so I'm left without full access to my master bedroom. "I had an emergency at another location" and "I'm swamped, I couldn't get there today", after being told by the regional construction manager my home was a priority. I'd hate to see how they treat someone who's not a priority. ... More

No anybody respond, very careless,and not good materials. My house wood carpet moving.

I had a problem during the framing stage, but KB was on it quickly and resolved it to my satisfaction. Everyone I dealt with at KB was friendly, responsive, and professional. The design center was awesome. I was impressed by the efficiency with which KB built the home. Whomever designed the 1491 floor plan really knew what he was doing.

There home was not done the right way when you walk the floor make noise the front door it not straight the wall is not straight the concrete also not straight. I wouldn’t recommend any one to kB home