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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1136 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1136 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Excellent customer service

  • Randy A.
  • Verified HomeBuyer
  • January 24, 2019
  • Hutto, TX

really good buying experience from contract to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I like everything I have in my new home

  • Samuel L.
  • Verified HomeBuyer
  • January 22, 2019
  • Round Rock, TX

I like everything I have in my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy buying home from KB Home

  • Pydi P.
  • Verified HomeBuyer
  • January 22, 2019
  • Leander, TX

I am very happy with the home. Except few minor issues, which already taken care or being taken care by KB Home, we are very pleased with the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home!

  • Justin K.
  • Verified HomeBuyer
  • January 21, 2019
  • Manor, TX

The whole process was smooth and I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home in Manor

  • John L.
  • Verified HomeBuyer
  • January 18, 2019
  • Manor, TX

Awesome experience from start to finish!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

would buy again from KB homes

  • Carroll C.
  • Verified HomeBuyer
  • January 17, 2019
  • Round Rock, TX

It was a great experience buying a brand new home and working with the builder. Everything came out as the contract spelled out or better. No problems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good first home buying experience

  • Hesper L.
  • Verified HomeBuyer
  • January 17, 2019
  • Round Rock, TX

For the most part everything went smooth. We found some minor things but it’s part of buying a new home. The responsiveness on these issues were great. Constant follow up was great as well. I always had someone to go to and I was heard

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Over all great home and frienly staff.

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2019
  • Austin, TX

Over all great home and frienly staff. Need to take more time in bulding home making sure all is complete..

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Incredible

  • Sheila H.
  • Verified HomeBuyer
  • January 17, 2019
  • Hutto, TX

Experience was smooth and easy. Communication limitless. Kept us informed through the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Love our new home

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2019
  • Hutto, TX

Love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB home made my first home buying process an effortless and stress

  • Scott C.
  • Verified HomeBuyer
  • January 17, 2019
  • Del Valle, TX

KB home made my first home buying process an effortless and stress free experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly recommended!

  • Kimberly M.
  • Verified HomeBuyer
  • January 17, 2019
  • Round Rock, TX

My home is lovely and the buying and building process was fun and simple thanks to everybody involved!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with KB homes

  • Steven J.
  • Verified HomeBuyer
  • January 17, 2019
  • Kyle, TX

Friendly and professional. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Service

  • Scott A.
  • Verified HomeBuyer
  • January 17, 2019
  • Pflugerville, TX

Stay involved with every step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great customer service!

  • Hiep H.
  • Verified HomeBuyer
  • January 16, 2019
  • Round Rock, TX

Great customer service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My forever home

  • Heather Y.
  • Verified HomeBuyer
  • January 16, 2019
  • Pflugerville, TX

The whole staff at KB is amazing. From start to finish they are right with you. Even after closing. I highly recommend it for your next home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Team

  • stephanie R.
  • Verified HomeBuyer
  • January 16, 2019
  • Round Rock, TX

I was happy with the entire process, and any issues that came up were promptly dealt with. Highly communicative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

5 stars

  • Calvin W.
  • Verified HomeBuyer
  • January 14, 2019
  • Austin, TX

Mandy Lord lender is 5 stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good price.

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2019
  • Leander, TX

Good price. Cheap materials

KB Home responded:
Hello, Christopher, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. Enjoy your home. --Lynn

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

KB Home - Thanks

  • Randy C.
  • Verified HomeBuyer
  • January 12, 2019
  • Del Valle, TX

Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best home buying experience

  • Shara T.
  • Verified HomeBuyer
  • January 11, 2019
  • Round Rock, TX

The team from start to finish was helpful in offering information and explanations as needed. Weather was the only time frame changer... and even then, from contract to close, there was only a few week delay... again due to weather. The team still continues to follow up with us, even 6 weeks after we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great

  • Jason G.
  • Verified HomeBuyer
  • January 11, 2019
  • Manor, TX

Great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience with 2 new construction homes.

  • Todd G.
  • Verified HomeBuyer
  • January 08, 2019
  • Pflugerville, TX

Great experience with 2 new construction homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy with purchase

  • Luis M.
  • Verified HomeBuyer
  • January 08, 2019
  • Leander, TX

The only issue I'm having is the delay in responding to my issues, concerns with warranty dept.

KB Home responded:
Hi, Luis, if we can help with anything, let us know at CustomerRelations@kbhome.com. -- Lynn

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Love it

  • Elvia A.
  • Verified HomeBuyer
  • December 28, 2018
  • Del Valle, TX

I had a great and smooth experience with KB homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5