KB Home Reviews in Austin, TX

There home was not done the right way when you walk the floor make noise the front door it not straight the wall is not straight the concrete also not straight. I wouldn’t recommend any one to kB home

Our sales representative (Kevin) was phenomenal. He kept us informed through the whole building process . Moving from another state , it was helpful to receive picuand updates. The design studio was a helpful experience and everyone there was friendly and helpful. I didn’t understand why two visits were necessary but after the first visit it was clear that a second visit would be as important. During the building process our project manager as well as our sales representative contacted us weekly to inform us of the progress. The communication was exceptional.. it was a relief to us to receive this communication since we were living in another state at the time. The builders in house mortgage company was helpful in walking us through the loan application and closing process. Even the title company was excellent. We closed at a very busy season for them, yet they were friendly and provided refreshments and made us feel comfortable. When we did our walk through before closing we noticed several items that needed to be touched up or repaired, the project manager (Ben) assured us they would do everything on our list to make it right. He kept his word. After moving in the warranty guy (Daniel) scheduled an appointment to go over warranties and address concerns. He was amazing. These guys delivered. ... More

Two sides of the backyard fence are made of the cheapest driftwood. Even a small dog can push its way through and 2 dogs have come into my yard through that flimsy fence. And when it rains, the wood is soft and can crumble off by itself. Why would a builder use that type of "wood" for a new home? I've been without the screen to my master bathroom window for almost 2 months now. KB Homes should follow through with replacing the 2 sides of rotten wood/fence and providing the screen for the master bathroom window.

Fire ants everywhere, need to treat before moving in

Great job!

We bought house more than month ago & master bathroom sink is leaking already & have water puddles underneath. Due to that issue, the cabinet got damaged too. I think KB home use very cheap materials to build home. How can we trust KB home, since we already have major leak issue after one month. Very disappointed & price we paid is way more because the materials used are very cheap.

really good buying experience from contract to closing.

I like everything I have in my new home

I am very happy with the home. Except few minor issues, which already taken care or being taken care by KB Home, we are very pleased with the house.

The whole process was smooth and I love my new home!

Awesome experience from start to finish!

It was a great experience buying a brand new home and working with the builder. Everything came out as the contract spelled out or better. No problems

For the most part everything went smooth. We found some minor things but it’s part of buying a new home. The responsiveness on these issues were great. Constant follow up was great as well. I always had someone to go to and I was heard

Over all great home and frienly staff. Need to take more time in bulding home making sure all is complete..

Experience was smooth and easy. Communication limitless. Kept us informed through the entire process.

Love our new home

KB home made my first home buying process an effortless and stress free experience.

My home is lovely and the buying and building process was fun and simple thanks to everybody involved!

Friendly and professional. Highly recommend.

Stay involved with every step.

Great customer service!

The whole staff at KB is amazing. From start to finish they are right with you. Even after closing. I highly recommend it for your next home.

I was happy with the entire process, and any issues that came up were promptly dealt with. Highly communicative.

Mandy Lord lender is 5 stars.

Good price. Cheap materials