KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1125 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.6 out of 5 stars in Austin Area
1125 Reviews in Austin Area
KB Home in Austin Area
View Homes
Customer Reviews
Highly recommended!
- Kimberly M.
- Verified HomeBuyer
- January 17, 2019
- Round Rock, TX
My home is lovely and the buying and building process was fun and simple thanks to everybody involved!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with KB homes
- Steven J.
- Verified HomeBuyer
- January 17, 2019
- Kyle, TX
Friendly and professional. Highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Service
- Scott A.
- Verified HomeBuyer
- January 17, 2019
- Pflugerville, TX
Stay involved with every step.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great customer service!
- Hiep H.
- Verified HomeBuyer
- January 16, 2019
- Round Rock, TX
Great customer service!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My forever home
- Heather Y.
- Verified HomeBuyer
- January 16, 2019
- Pflugerville, TX
The whole staff at KB is amazing. From start to finish they are right with you. Even after closing. I highly recommend it for your next home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Team
- stephanie R.
- Verified HomeBuyer
- January 16, 2019
- Round Rock, TX
I was happy with the entire process, and any issues that came up were promptly dealt with. Highly communicative.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
5 stars
- Calvin W.
- Verified HomeBuyer
- January 14, 2019
- Austin, TX
Mandy Lord lender is 5 stars.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good price.
- Anonymous
- Verified HomeBuyer
- January 13, 2019
- Leander, TX
Good price. Cheap materials
KB Home responded:
Hello, Christopher, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. Enjoy your home. --Lynn
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
KB Home - Thanks
- Randy C.
- Verified HomeBuyer
- January 12, 2019
- Del Valle, TX
Thanks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The best home buying experience
- Shara T.
- Verified HomeBuyer
- January 11, 2019
- Round Rock, TX
The team from start to finish was helpful in offering information and explanations as needed. Weather was the only time frame changer... and even then, from contract to close, there was only a few week delay... again due to weather. The team still continues to follow up with us, even 6 weeks after we moved in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great
- Jason G.
- Verified HomeBuyer
- January 11, 2019
- Manor, TX
Great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great experience with 2 new construction homes.
- Todd G.
- Verified HomeBuyer
- January 08, 2019
- Pflugerville, TX
Great experience with 2 new construction homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very happy with purchase
- Luis M.
- Verified HomeBuyer
- January 08, 2019
- Leander, TX
The only issue I'm having is the delay in responding to my issues, concerns with warranty dept.
KB Home responded:
Hi, Luis, if we can help with anything, let us know at CustomerRelations@kbhome.com. -- Lynn
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Love it
- Elvia A.
- Verified HomeBuyer
- December 28, 2018
- Del Valle, TX
I had a great and smooth experience with KB homes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Positive
- Darko L.
- Verified HomeBuyer
- December 28, 2018
- Leander, TX
The entire experience was positive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Excelente
- Carlos O.
- Verified HomeBuyer
- December 27, 2018
- Manor, TX
Excelente
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awsome job
- Christopher S.
- Verified HomeBuyer
- December 27, 2018
- Leander, TX
All did a great job
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I have not been given the walk thru of the house.
- Isaias G.
- Verified HomeBuyer
- December 21, 2018
- Manor, TX
I have not been given the walk thru of the house. How everything works.
KB Home responded:
Hi, Isaias, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -- Lynn
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Wish I would have thought more into this..
- Jeffrey S.
- Verified HomeBuyer
- December 20, 2018
- Georgetown, TX
Where to start... contractor team doesn’t listen to concerns, cheap material used, landscaping is terrible. Started out great then the lack of communication got worse rushed everything after my concerns started to show. Have a ton of items still to get fixed under warranty.
KB Home responded:
Hi, Jeffrey, we're sorry for any frustration and would like to help. If you wish to be connected with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -Lynn
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
Great experience
- Ana A.
- Verified HomeBuyer
- December 20, 2018
- Round Rock, TX
The process was great and I am very happy living in the house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - kB homes at all satisfaction but some issue are not solved
- Bishwo B.
- Verified HomeBuyer
- December 20, 2018
- Round Rock, TX
kB homes at all satisfaction but some issue are not solved
KB Home responded:
Hi, Bishwo, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -- Lynn
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
AWESOME
- Natasha B.
- Verified HomeBuyer
- December 20, 2018
- Manor, TX
KB Home and its team did a phenomenal job. We are very happy with our home and know that we made the best choice in builders. The entire KB Home team kept us in the loop throughout the whole process and made it super easy to follow and understand. Highly recommend!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A+ Production
- Charusorn C.
- Verified HomeBuyer
- December 20, 2018
- Pflugerville, TX
Very trusted, productive, and knowledge of a true builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very unorganized company
- Anonymous
- Verified HomeBuyer
- December 20, 2018
- Round Rock, TX
We moved in less than 3 months ago and the walls and ceilings are already starting to separate and show visible holes. There are 4 additional issues that we have been waiting to get addressed as well.
KB Home responded:
Hi, Kyler, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -- Lynn
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Excellent experience
- Michael S.
- Verified HomeBuyer
- December 20, 2018
- Hutto, TX
Exceeded expectations. Great job
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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