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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1081 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1081 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.3

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Great customer service!

  • Alexia T.
  • Verified HomeBuyer
  • July 26, 2023
  • Manor, TX

We love our new home! Kyle was very helpful in the sales and closing process and has continued to answer questions post-closing. Carlton explained our warranty with great detail and enthusiasm and seems extremely reliable. Troy has been a champ in helping us deal with some issues post-closing, and we are grateful for all his help in getting us settled in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Ha N.
  • Verified HomeBuyer
  • July 25, 2023
  • Manor, TX

Great houses and I would recommend to someone I know!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Shakuntala P.
  • Verified HomeBuyer
  • July 18, 2023
  • Manor, TX

Excellent service, site managers have been fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Rep Lane

  • Cynthia N.
  • Verified HomeBuyer
  • July 11, 2023
  • Georgetown, TX

From the moment I stepped into the sales office to look at the models I was met with great customer service. Lane was knowledgeable and had answers immediately for all my questions. He was consistently communicating with me every step of the way. Every person in the KB Home fields that I have had the pleasure of interacting with have been informative and friendly. Highly recommend anyone looking for a new home to look at KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best I love it

  • Zaituni N.
  • Verified HomeBuyer
  • July 06, 2023
  • Elgin, TX

Best I love it

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good service attitude, completed the house construction on time.

  • Qiang Z.
  • Verified HomeBuyer
  • July 05, 2023
  • Manor, TX

Felt very nice and helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Manjunath P.
  • Verified HomeBuyer
  • July 02, 2023
  • Round Rock, TX

Great experience. They made the process easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great overall experience

  • Sherrie B.
  • Verified HomeBuyer
  • June 30, 2023
  • Georgetown, TX

My entire process was from start to finish was remarkable. There was excellent communication from KBHomes to me from the initial purchase to my final move-in. The quality of this home is top notch especially when you factor in the great price I paid. All of my questions were answered promptly by all of the teams. With all of the options that you have to choose from, I would highly recommend KBHomes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I like KB home nice house

  • Tammie T.
  • Verified HomeBuyer
  • June 29, 2023
  • Manor, TX

KB home the best and good to buy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good and pleasant experience

  • Mohammad Mobin S.
  • Verified HomeBuyer
  • June 29, 2023
  • Round Rock, TX

Very good and pleasant experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Attentive and thorough

  • Anonymous
  • Verified HomeBuyer
  • June 28, 2023
  • Austin, TX

The experience was great. The builder was communicative and attentive to our needs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Second one's always the best

  • Ulysses M.
  • Verified HomeBuyer
  • June 27, 2023
  • Round Rock, TX

I fell in love with my crew, from Michelle, Vicki, Scott, and the Construction manager, Gill. They all were and have been phenomenal. Every question answered with the quickness you'd expect from the world's best home builder. My first KB Home was built in 2001, and this one in 2023. I am so pleased with KB and their home designs. I wish everyone could own a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My team was awesome!

  • Dionisia B.
  • Verified HomeBuyer
  • June 23, 2023
  • Georgetown, TX

After getting over a few hurdles, I would highly recommend KB homes to any future home owner. They have worked hard as a team to deliver good customer service and satisfaction. Ryan did an amazing job! He is professional, well balanced and he worked with me until the very end. You will not go wrong working with Ryan.. They all worked together to make it happen in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tony & yisel

  • Tony G.
  • Verified HomeBuyer
  • June 22, 2023
  • Elgin, TX

Very helpful and impressed with the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is the best around

  • Zachary S.
  • Verified HomeBuyer
  • June 21, 2023
  • Austin, TX

KB is the best around

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Buying experience

  • Brazhon T.
  • Verified HomeBuyer
  • June 21, 2023
  • Elgin, TX

The process was fairly easy, I have no complains as all my questions had been answered in a professional and timely manner!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Always helpful

  • Govanna M.
  • Verified HomeBuyer
  • June 13, 2023
  • Austin, TX

The sales team and construction team were always very helpful and patient throughout the process. They did the best they could. Post move in has been a somewhat difference experience. I am not getting any help from warranty on my breaker and range tripping. It’s not solely an appliance problem. The required GFCI breakers are not compatible with the basic range I purchased for my home. I think quality assurance fell through there. A propose solution would be to request a city ex emotion to change the breakers or provide us with ranges that are compatible with the breaker. I can not turn on my ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Centered Service

  • Verdis D.
  • Verified HomeBuyer
  • June 06, 2023
  • Jarrell, TX

The whole team performed with a customer centered focus. From the sales contract to final closing an emphasis was placed on supporting my decisions. The team made frequent contact with me during each phase of construction. All questions were answered and the time-frames conveyed to me were accurate.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KC- Site Manager, Kasey- Office Sales, Denise- Finance

  • Errick P.
  • Verified HomeBuyer
  • June 05, 2023
  • Georgetown, TX

The selection and purchase process was very professional. The communication was great and I very happy with my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I have I good experience with EVERYONE

  • Dada A.
  • Verified HomeBuyer
  • May 30, 2023
  • Georgetown, TX

KBHome staff are great people they make the process EASY and STRESS FREE for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you

  • Jeremie B.
  • Verified HomeBuyer
  • May 24, 2023
  • Elgin, TX

Thank you for you great service Really appreciated. Recommend y'all using KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs Amita

  • Amita C.
  • Verified HomeBuyer
  • May 23, 2023
  • Manor, TX

KB homes are great value for the price. Our experience has been seamless from start to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Dellisha G.
  • Verified HomeBuyer
  • May 18, 2023
  • Manor, TX

Best customer service and very helpful and patient!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty good. I love them.

  • Tin L.
  • Verified HomeBuyer
  • May 17, 2023
  • Austin, TX

We haven't bought a home in a while so we forget the process. They made it very easy and stuff so I'd give them a 5/5. I also think the people are very nice and helpful which made the process good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very professional, responsible and great customer service

  • Rajan J.
  • Verified HomeBuyer
  • May 16, 2023
  • Round Rock, TX

This is our second home with Kb home and we choose Kb home because of our experience with them with our first home, and this one was no exception. They were very professional, great customer service through out the home building process from sales to construction and also after closing they make sure everything is good with the home. So if anyone is looking to buy a new home I would highly recommend to go with Kb home,,,,,,,,,,,,,,,cheers

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5