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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1142 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1142 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Perfect for what I need

  • Roberto E.
  • Verified HomeBuyer
  • May 26, 2024
  • Austin, TX

The size of the property, the location, the builder, the design, and the options upgrades of this inventory home matched with my preferences. Plus the builder and the home loan discounts made my home buying a wonderful experience. Thank you KB Home!

KB Home responded:
We appreciate you taking the time to share these kind words with the entire team here at KB Home, Roberto!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

10

  • Dushime S.
  • Verified HomeBuyer
  • May 22, 2024
  • Manor, TX

Very happy and satisfying with the treatment thank s

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, Dushime!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home sweet Home

  • Roberto G.
  • Verified HomeBuyer
  • May 22, 2024
  • Manor, TX

Just like to thank everybody who was part of our families journey and purchasing this home it was a great experience first time ever and we’re so happy to have made it this far. All I can say is be patient. Let them do the work and God bless everybody with happiness enjoy for the future and getting a new home, thank you so much from The G Family

KB Home responded:
We're so glad to hear that you and your family are happy with your KB Home experience, Roberto!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could’ve been better

  • Kara B.
  • Verified HomeBuyer
  • May 17, 2024
  • Manor, TX

I feel as though this experience overall could’ve been better. It was my first time buying a home so I put a lot of trust in KB to help guide me. I really do feel as though it depends on how you get that helps with the process. My sales agent was not as helpful as I would’ve thought. When I called and spoke with a colleague of his a couple of times, she was far more helpful and I thank her for that! I didn’t really hear from my sales agent much until after I was approved to purchase the home. Most of the calls prior, were me following up. When it came to the construction side, I was very ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

bad

  • Maria M.
  • Verified HomeBuyer
  • May 11, 2024
  • Austin, TX

house was not ready when stated it was.

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4

It was a great experience

  • Ta S.
  • Verified HomeBuyer
  • May 06, 2024
  • Round Rock, TX

Everything that was needed was taken care of. There were a few things that needed to be corrected. These things were done in a timely manner

KB Home responded:
Thanks so much for sharing your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

El hogar de nuestros sueños

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Elgin, TX

Ha sido una gran aventura emocionante el hecho de comprar nuestra casa ! Proceso ha sido increíble! Y kb home ha sido excelente! Realmente el mejor!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Dream come true

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Round Rock, TX

Thanks to Kb Home for making MY dream home a reality!!

KB Home responded:
Congratulations on your dream home! We're thrilled to hear that you had such a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with kb

  • Luis L.
  • Verified HomeBuyer
  • May 01, 2024
  • Elgin, TX

All the sales personal did great job and i have great experience buying with kb

KB Home responded:
Thanks so much for taking the time to share your positive experience with the team here at KB Home, Luis!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Mark H.
  • Verified HomeBuyer
  • April 30, 2024
  • Round Rock, TX

The entire team at KB Homes has been top notch from the time we toured the model homes to now owning a KB home. Very impressive team!

KB Home responded:
Thanks so much for sharing these kind words with the entire team here at KB Home, Mark!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

i am happy with KB

  • Vasantha P.
  • Verified HomeBuyer
  • April 30, 2024
  • Manor, TX

THANK YOU KB STAFF. PLS SUPPORT IN FUTURE ALSO

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Decent

  • Anonymous
  • Verified HomeBuyer
  • April 29, 2024
  • Pflugerville, TX

Decent home with decent materials. Home price is decent compared to other builders.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not a new built, more like a fixer-upper

  • Ferhat K.
  • Verified HomeBuyer
  • April 25, 2024
  • Austin, TX

Not very satisfied with this newly built home. This is our second home but the first newly built and the first KB home. From the final walk to move in to now, there are still things that are not completed and we moved in March 9th, today is April 25th. I was lucky to at least have the Warranty people come out and give me a date to fix remaining issues. Overall, I would not buy a KB Home if I could go back in time.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Great Elgin Home

  • Keresa B.
  • Verified HomeBuyer
  • April 24, 2024
  • Elgin, TX

Great team to work with!

KB Home responded:
Thanks so much for taking the time to share your positive experience with us, Keresa!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Final payment estimate at closing day morning is a problem for a buyer

  • Tuhin R.
  • Verified HomeBuyer
  • April 17, 2024
  • Manor, TX

Construction work & material is very unacceptable. Wall cracks within one month. Nail inside carpet is too bad for resident's safety

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 2

KB Home the Best!!!

  • Salome R.
  • Verified HomeBuyer
  • April 15, 2024
  • Round Rock, TX

Great experience with KB home,the builder’s team very professional and knowledgeable that help you thru the entire process. Happy and satisfied with KB Home!!!

KB Home responded:
Thanks so much for sharing your great experience with the team here at KB Home, Salome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Happy

  • Ronald O.
  • Verified HomeBuyer
  • April 11, 2024
  • Jarrell, TX

Was very happy and pleased with the staff and people who work for KB Homes

KB Home responded:
We're glad to hear that you're so happy with your KB Home experience, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb home starter home

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2024
  • Lockhart, TX

Please make sure you are in contact with the staff and have items prepared. Don't be afraid to ask questions of any sort.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

AMAZING!! I LOVE my new home!

  • Yasmine M.
  • Verified HomeBuyer
  • April 06, 2024
  • Georgetown, TX

Buying a home in general can seem so scary, but with KB this whole process from Signing my contract, to designing my home, to closing is definitely an experience within itself. I felt that someone was always here with us to help us along the way, from sales to the design center to construction. Everyone was super professional yes personable. KB really cares about their customers, and makes sure they are happy & satisfied along the way. I cannot be more grateful to have closed on my home. KB made this a DREAM for me and my spouse. I highly recommend every one to consider buying a KB Home! ...

KB Home responded:
We're so glad to hear that our team was able to make your dream come true, Yasmine!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Harisha K.
  • Verified HomeBuyer
  • April 03, 2024
  • Manor, TX

Great experience with the sales and orientation.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Harisha!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Process buying a KB Home

  • Michael C.
  • Verified HomeBuyer
  • April 03, 2024
  • Lockhart, TX

Everyone was exceptional. Sales-John, Project Manager Robert and George, Finance- Stephanie and Ruth, Design-Jonathan, Warranty-Billy. My apologies if I missed one, but everyone that I came in contact with was very professional and knowledgeable.

KB Home responded:
We appreciate you taking the time to share these kind words with the entire team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Robert and Billy as well as contractors were an excellent TEAM!

  • Samantha R.
  • Verified HomeBuyer
  • April 03, 2024
  • Lockhart, TX

Robert and Billy as well as contractors were an excellent TEAM to work with! Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good communication and the Construction Manager Lorenzo is very nice and helpful in getting the issues resolved ahead.

  • Venkata B.
  • Verified HomeBuyer
  • April 03, 2024
  • Manor, TX

Tony the Sale Manager was helping with clarity on the details. Construction Manager Lorenzo is very nice and helpful in getting the issues resolved ahead.

KB Home responded:
We appreciate you sharing these kind words with Lorenzo and the rest of our team, Venkata!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall an experience worth talking about.

  • Justin Z.
  • Verified HomeBuyer
  • March 29, 2024
  • Lockhart, TX

We are satisfied costumers right now.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Straight forward. The process was quick and easy.

  • Min C.
  • Verified HomeBuyer
  • March 27, 2024
  • Manor, TX

Straight forward. The process was quick and easy.

KB Home responded:
We're glad to hear that your home-buying journey was quick and easy, Min!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5