KB Home Reviews in Austin, TX
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What Austin Homeowners Have to Say About KB Home.
Read all 1072 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.5 out of 5 stars in Austin Area
1072 Reviews in Austin Area
KB Home in Austin Area
View Homes
Customer Reviews
Suraj
- Suraj L.
- Verified HomeBuyer
- April 04, 2023
- Round Rock, TX
Easy process . Great customer service.
KB Home responded:
We appreciate you taking the time to share these kind words with the team here at KB Home, Suraj! Thank you for sharing your time with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We couldn’t ask for more.
- Laura S.
- Verified HomeBuyer
- March 31, 2023
- Jarrell, TX
We loved our house and all the people that were involved to make this happened, everything was more than great.
KB Home responded:
We're thrilled to hear that you love your new home, Laura! thank you so much for sharing your KB Home journey with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exceeds Expectations
- Colton G.
- Verified HomeBuyer
- March 29, 2023
- Manor, TX
Excellent process from start to finish. Home is high quality and the service was top-notch.
KB Home responded:
We're glad to hear that you are happy with your new home, Colton! Thanks so much for sharing your excellent experience with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience overall
- Felix M.
- Verified HomeBuyer
- March 23, 2023
- Georgetown, TX
I’m going to be honest I was going to be the worst experience ever buying a house but KB stepped up and made it a great experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Review
- Bradley S.
- Verified HomeBuyer
- March 21, 2023
- Jarrell, TX
Very nice experience. Love my home thank you
KB Home responded:
We're excited to hear that you love your new home, Bradley! Thank you so much for sharing your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
all was good except my yard
- Ronald S.
- Verified HomeBuyer
- March 21, 2023
- Manor, TX
house is great pick out your lot and not get a lot on a hill eith a yard you cannot use the incline cannot even walk in the yard and back yard is a swamp
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great job KB!!
- Brenton W.
- Verified HomeBuyer
- March 14, 2023
- Austin, TX
Construction took a few months longer than the original projection, but the supply chains have been backed up due to COVID and are still running into issues. As for the house I love it! They did a great job, have amazing warranties, and were lovely to work with!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
It was good
- Faridoon K.
- Verified HomeBuyer
- March 04, 2023
- Jarrell, TX
Yes will it awesome great, yes, I would
KB Home responded:
We're happy to hear that you had a great experience, Faridoon! Thank you for sharing your positive journey with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My rating
- Paloma Griselda P.
- Verified HomeBuyer
- February 24, 2023
- Austin, TX
Hello! Everything has been great so far.
KB Home responded:
Thanks so much for taking the time to share your positive KB Home review with us, Paloma!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall Satisfaction
- Desirae W.
- Verified HomeBuyer
- February 21, 2023
- Austin, TX
Overall great experience, we were always informed and updated as needed!
KB Home responded:
Thanks so much for taking the time to share your KB Home journey with us, Desirae! We're glad to hear that you had such a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing experience from the beginning.
- Diego B.
- Verified HomeBuyer
- January 31, 2023
- Austin, TX
I loved my experience. Everyone was patient with me being a first time home buyer and not knowing the process at all.
KB Home responded:
Thank you so much for sharing your first-time home-buying journey with us here at KB Home, Diego! We're thrilled to hear that you loved your experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB worked every thing out.
- Jeffrey G.
- Verified HomeBuyer
- January 31, 2023
- Jarrell, TX
Times were difficult in 2022. Economy, sipply chain. KB kept at it and we pulled thtpugh
KB Home responded:
We're happy to hear that our team was able to walk with you through your home-buying journey, Jeffrey! Thanks for choosing us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Construction and sales team!!
- Jameka E.
- Verified HomeBuyer
- January 30, 2023
- Jarrell, TX
I had a great experience with the construction team! Anything I need fixed they came to fix it, even months after I moved in! Scott is amazing as usual. My sales rep Kimberly was outstanding, she was always reachable. Terrible experience with the lender team, I ended up having to shop for an outside lender.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everything is perfect
- Johanna M.
- Verified HomeBuyer
- January 27, 2023
- Round Rock, TX
All the team was awesome and great
KB Home responded:
Thank you so much for sharing your awesome KB Home experience with us, Johanna! We're thrilled to hear that everything is perfect with your new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home East Village
- Brandon S.
- Verified HomeBuyer
- January 25, 2023
- Manor, TX
East Village has the best staff, from start to finish!
KB Home responded:
Wow, thank you so much for sharing these kind words with our team, Brandon!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall great working with KB
- Anonymous
- Verified HomeBuyer
- January 24, 2023
- Georgetown, TX
Overall great working with KB
KB Home responded:
Thank you for taking the time to share your KB Home experience with us, we're thrilled to hear that you had a great time working with our team!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Aislinn S.
- Verified HomeBuyer
- January 19, 2023
- Jarrell, TX
Everyone that helped was amazing, Oscar, Robin, and Scott did a great job!
KB Home responded:
We're thrilled to hear that you had an amazing experience, Aislinn! Oscar, Robin, Scott, and the rest of our team were honored to work with out.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very happy overall
- Olumide I.
- Verified HomeBuyer
- January 17, 2023
- Jarrell, TX
Best experience since we moved to the states from Nigeria ( 3 years ). From start to finish it was a great experience. The best part was the deliverable a "HOME"
KB Home responded:
Welcome to your new home, Olumide! We're thrilled to hear that our team was able to provide such a positive experience for you and your family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excelent
- Yefri F.
- Verified HomeBuyer
- January 17, 2023
- Georgetown, TX
My experience whit Kb was great thank you Kb for everything
KB Home responded:
We're glad to hear that you had a great experience working with the entire team here at KB Home, Yefri!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Surya Tej K
- Surya K.
- Verified HomeBuyer
- January 17, 2023
- Round Rock, TX
Great experience with Quality and value
KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Surya!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very HAPPY
- Patricia Z.
- Verified HomeBuyer
- January 17, 2023
- Georgetown, TX
Everyone from Ryan, Dennis, John were very nice and very professional. I know we had hiccups along the way but everything came out great. Love our home.
KB Home responded:
Thank you so much for sharing your kind words with Ryan, Dennis, John, and the rest of our KB Home team, Patricia! We're glad to hear that you love your new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Over All
- Samer A.
- Verified HomeBuyer
- January 17, 2023
- Round Rock, TX
Since step one till the closing date we did not have any kind of issues whatsoever Best builder ever KB Homes number one for real Will do it again when I can Great stuff Keep up the amazing work Thanks to all of KB Homes Family
KB Home responded:
Thanks so much for sharing your kind words with the team here at KB Home, Samer! We're glad to hear that you had a positive experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Follow Through on follow Up Pending Items at our home very reliable
- Mohanadas C.
- Verified HomeBuyer
- January 05, 2023
- Round Rock, TX
Great Follow Through by Chad and Justin on all Pending work A Builder you can Trust and rely on my wife and I are very happy with KB Homes
KB Home responded:
We're thrilled to hear that you and your wife are happy with your KB Home experience, Mohanadas! Thank you for sharing your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Such a Blessing
- Asia W.
- Verified HomeBuyer
- January 04, 2023
- Georgetown, TX
Thanks so much for everything everyone has done to build our beautiful home. Our family couldn’t be more happier. It’s such a Blessing that we got to spend the last three amazing holidays in our new home. Thanks again from my family to yours!!
KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Asia! We're glad to hear that you have had such beautiful holidays in your new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing and trustworthy
- Rina S.
- Verified HomeBuyer
- December 28, 2022
- Georgetown, TX
Kb homes helped me get my first home and the process was smooth and easy and I am very thankful for everything
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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