KB Home Reviews in Dallas, TX

Excellent builder, Good price

Great experience with entire process

The construction team and contractors were well experienced. Responded very promptly and clearly with any questions or concerns we had.

First time New Home buyer. Excellent experience and very good home quality

All good. No issues with Builder But Materials are not that much great.

Both my sales person Juli and my builder Ron are amazing. They addressed all my issues on time and were always easy to reach to. Thanks and good luck.

The sales and construction teams were constantly in touch with us through weekly construction updates.Even after closing, the construction team was constantly in touch with us and fixed any issues we faced.Overall it was a good experience and good team.

Overall it was good experience. I only take star out because of maintenance of yard. It would have been much better along with inside if contracted builder has taken care of debris in the yard. Else it was pleasure working with Larry & Olga. Contractor is completely different discussion :) .

Good overall experience, professional and responsive staff

First new home - good experience for me

The sales staff at KB Home are exceptional. Our sales rep Juli and construction manager Brent were truly fantastic throughout the home buying process, providing regular and timely updates with much appreciated transparency.

Loved the communication throughout the process and after closing.

The service and quality is great. If the design studio could provide 3D preview that will be great

We enjoyed the process from start to finish.

The construction supervisor got transferred and the construction issues are not addressed, there is no point of contact now.

The house is built with better quality and I do not have any complaints in that perspective. But the communication during the building construction progress could be better. There are a lot of false promises made which affect any individual both mentally and emotionally. It is really hard to change plans with the false promises from the builder.

It was a wonderful experience

Let me advise one thing on the A/S work schedule. I would like to ask you to take care of customer point of view for the schedule. You are saying M to F 9am to 5pm only for this A/S. What should we do in case of nobody stay at home during weekdays. Then we can not get A/S? We are having inconvenience and stress. Please coordinate to work on Saturday for this kind special situation. Thanks.

Good quality of materials and affordable prices.

There were plenty of delays for the move-in dates. We have been in the home for over a month, the 30-day visit has not been complete. Staff communication could be improved. Other than that, the house is built well. The value of the house is well priced. The location and the community are great.

Fast response to problems

I’m pleased so far with the project manager and the responsiveness when I have questions and needs. On the other side the experience through the mortgage approval and closing has been the worst experience ever. The closing was pushed more than 2 weeks from the original due date because the loan processor/analyst didn’t even check the emails I sent with the documents requested until the original “day of closing”. Documents where sent multiple times. No updates whatsoever after the delay, every day was a different story or request and no “target” day to close the loan. Even the appraisal for a property of their own was delayed and coordinated super late in the process. I will never finance again with KB home ... More

Pretty mediocre build. Whoever you guys use for sub contractors need to be sat down and reviewed. Light switches, crooked. Toilet seats, over screwed to the point the rubber screw was stripped. Towel bars, drilled directly into the drywall. Speaker outlets on the ceiling, sprayed with wall texture. Double check areas that are low traffic to make sure it has a full coat of paint, and make sure they actually spray dry wall under places you wouldn’t think to look at first glance. Make sure your roof is sealed properly or you can get roof Rats in new developments pretty easy.

Seamless transition from buyer to homeownership

Good Builder. But they don't have much design options and we need to go with very limited options.