KB Home Reviews in Dallas, TX

After closing customer service has been horrible. 10-day visit work has been pending for 8 months. Hate how you deal with customers post-closing

This is my second home that I have purchased with KB. The first home that I purchased was in Sacramento, CA. We had some build issues but most of them were resolved in a timely matter. We moved into our new home on 10/7. We first started with a close date that was changed at the last minute. Our rate was already locked in for 10/7 so we had no choice but to close. Trusting the superintendent, we thought majority of the issues would be resolved. We got a 3rd party inspection prior to close which uncovered even more issues. The superintendent lead us to believe that the issues would be resolved and there was no need to worry. Two months later we still have a list of major issues that need to be fixed. To avoid unnecessary cost and time spent of their superintendent, KB needs to invest in a QC group. I think it's more important to build a quality product than to allow a family to move in and encounter unresolved issues that could be avoided. ... More

Appliances are not working. Build quality is really bad. Even after 2 months closing still lot of issues.

Worst experience ever don't buy a home from kb

bad experience in everything. Took 2 years almost to build, with poor quality and do not add value to house. Its a loosing asset

Very poor quality home and facing lot of issues with new home

I'm actually really tired of these surveys - We had a really terrible experience, made the home buying process even more stressful than it should have been. The sales rep quoted us the incorrect pricing and was inconsistent throughout. The trades that were hired to do the job drew profanities on our things. However, the builder worked his hardest to correct things done. Chris actually cares. Steven doesn't