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KB Home Reviews in Dallas, TX

What Dallas Homeowners Have to Say About KB Home.

Read all 147 verified reviews from homeowners that built a new home with KB Home in the Dallas area. Dallas homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Dallas Area

147 Reviews in Dallas Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.3

KB Home in Dallas Area

View Homes

Customer Reviews

Pretty decent experience

  • Marcus J.
  • Verified HomeBuyer
  • January 14, 2020
  • Allen, TX

The house was beautiful when finished. There are items in the house that were unfinished and lots of design center issues that soured this experience. Advice: new hires need much better training. Me working in the real estate industry I really was able to see the lack of professionalism and experience and it didn’t make the process great. Wish I had worked with more veteran employees. The Design Center was by far the worse experience of it all. A lot of items were not explained and I missed out on configuring my house the way I would’ve liked. Overall, I’m okay but would rate the entire ...

KB Home responded:
Hi Marcus, we appreciate your feedback on your experience, and we will be sure to share your comments with KB Home division management. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. -Brian

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

No Kinks

  • Shawnneesa B.
  • Verified HomeBuyer
  • January 14, 2020
  • Prosper, TX

The home buying experience is daunting and exhausting but with great people to guide you along the way, KB eases all of those pain points.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience.

  • Nhan H.
  • Verified HomeBuyer
  • January 14, 2020
  • Allen, TX

Love all the staffs, awesome customer service. Good quality house!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent workmanship

  • Maxine E.
  • Verified HomeBuyer
  • January 07, 2020
  • Aubrey, TX

Outstanding work !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome experience

  • Jay S.
  • Verified HomeBuyer
  • October 25, 2019
  • Prosper, TX

We had an awesome experience from start to finish and beyond. Everyone from David to chad to Jason was attentive to our needs and requests throughout the entire process. We can’t say enough great things about the whole kB team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchasing a KB Home

  • Blake H.
  • Verified HomeBuyer
  • October 02, 2019
  • Allen, TX

Our home buying experience with KB has been excellent and would highly recommend them. Their friendliness, attention to detail, response time, and level of caring is above and beyond.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great workmanship

  • Andrew J.
  • Verified HomeBuyer
  • September 30, 2019
  • Aubrey, TX

Builder and design center was wonderful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great work and great experience

  • Thomas D.
  • Verified HomeBuyer
  • September 11, 2019
  • Aubrey, TX

Great job by Vince and Steven throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everything is great.

  • Matthew M.
  • Verified HomeBuyer
  • September 10, 2019
  • Prosper, TX

Everything is great. Jason has taken great care of us and all of our requests.

KB Home responded:
Hi Matthew, thank you for the kind words. If you ever have any questions, please feel free to email CustomerRelations@kbhome.com and we will ensure you are contacted. Welcome to the KB Home family. -Brian

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience and very excited about our new home. The staff is very nice and helpful.

  • Darel B.
  • Verified HomeBuyer
  • September 10, 2019
  • Prosper, TX

Great experience and company to start your new life with..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Jason from KB is the best!

  • Colby S.
  • Verified HomeBuyer
  • September 10, 2019
  • Prosper, TX

Jason from KB is the best! We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company

  • Mohammed E.
  • Verified HomeBuyer
  • September 03, 2019
  • Prosper, TX

Great people and smooth process. Everyone from the design studio to sales rep and construction manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with KB

  • Julian M.
  • Verified HomeBuyer
  • August 20, 2019
  • Aubrey, TX

My fiancé and I had a great experience with Cedric and Steven. However we did not with kB finance they were very poor with attention to detail and horrible with communication. At the end of the day we went with a different lender and our experience with them was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - First time buyer; couldn’t have asked for a smoother, more painless

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Prosper, TX

First time buyer; couldn’t have asked for a smoother, more painless experience.

KB Home responded:
Hello, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Easy to work with.

  • Douglas C.
  • Verified HomeBuyer
  • June 25, 2019
  • Aubrey, TX

Easy to work with. Process was explained clearly and given timely updates. They finished a month early which worked out great. Overall very pleased with my purchase

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

KB

  • Jameel A.
  • Verified HomeBuyer
  • June 25, 2019
  • Aubrey, TX

Vince our point of contact with KB has been beyond outstanding. Any questions or concerns I have, Vince is quick to help and resolve the issue. He has made me value and trust KB as a builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience from the consulting to owning

  • Botirkhuja E.
  • Verified HomeBuyer
  • February 10, 2019
  • Aubrey, TX

My experience with KB Home was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall feedback

  • Ayan B.
  • Verified HomeBuyer
  • February 08, 2019
  • Aubrey, TX

Prices of the house are good, however materials not so fascinating. Please be thorough while doing the upgrade option.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home Review

  • Paul R.
  • Verified HomeBuyer
  • January 26, 2019
  • Aubrey, TX

Delay in completion only because of historical rain in September 2018

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Glad to be a KB Homes homeowner

  • Temitope I.
  • Verified HomeBuyer
  • January 24, 2019
  • Aubrey, TX

Great price and great value for our home, we are glad we bought our home from KB homes

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

KB Home - Good experience with KB Home Builder.

  • Tonya H.
  • Verified HomeBuyer
  • January 18, 2019
  • Aubrey, TX

Good experience with KB Home Builder.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Amazing reaction time to all questions and inquiries.

  • Barbara R.
  • Verified HomeBuyer
  • January 08, 2019
  • Aubrey, TX

From start to finish my home buying/building experience has been amazing. Not my first build and everyone involved was incredible to work with. Even with the rain that would not stop, I was kept informed of where we were,week after week. The salesman, construction supervisor,the best ever. my designer, and loan officer truly knew everything needed to get through this process. Thank you all for my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5