Skip main navigation

KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 951 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

951 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

a very pleasant experience

  • Darlene Yvette R.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

The KB Team I worked with was extremely professional and accessible. From the Sales Rep to the Design Rep to the Construction Rep. They made this a very pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding!!!!

  • John D.
  • Verified HomeBuyer
  • October 17, 2025
  • Texas City, TX

Experiencing our first home is a dream come true to God be the glory ,I would like to thank the KB team for helping my wife and I in this journey David, Chrystal,Therese , Emily with much gratitude bless you all!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ed

  • Miguel A.
  • Verified HomeBuyer
  • October 16, 2025
  • Katy, TX

Edward was a great help when we were choosing our home. Honestly, we didn't intend to buy our house, but the first day of searching, talking with Ed and showing him the available options at KB Homes, was enough to make the decision. Thank you so much, Ed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Process was smooth, KB team very responsive

  • Wendy C.
  • Verified HomeBuyer
  • October 15, 2025
  • Arcola, TX

Overall my purchase process was smooth, great team always making sure they understood and addressed my concerns or questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful First-Time Homebuying Experience with KB Home!

  • Rachel D.
  • Verified HomeBuyer
  • October 14, 2025
  • Arcola, TX

Buying my first home with KB Home was an incredibly smooth and positive experience. Every representative I worked with — from the sales agent and loan agent to the construction manager and warranty agent — was easy to communicate with and always quick to respond. Any issues that came up were handled promptly and professionally. As a first-time homebuyer, I truly appreciated how stress-free KB made the entire process. I’m very happy with my new home and grateful for the great service I received!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Phenomenal product and experience, but be PREPARED.

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2025
  • Katy, TX

Working with KB Homes to build our new house was an exceptional experience, resulting in a beautiful and well-crafted home that my family and I adore. The construction team was professional, the design process was seamless, and we were thrilled with the final product they delivered. However, this entire positive experience was dreadfully overshadowed by the sheer incompetence of their in-house financing, KBHS Home Loans. Our assigned loan officer, Rick Morgan, single-handedly turned a dream into a stressful nightmare through his consistent lack of communication and inability to manage our ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience for first time buyers

  • Raiyelle L.
  • Verified HomeBuyer
  • October 01, 2025
  • Cypress, TX

This is an information, yet smooth process. As a first time homebuyer going through KB Homes felt like a breeze!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

At the end it was stressful.

  • Sandra L.
  • Verified HomeBuyer
  • October 01, 2025
  • Arcola, TX

Buy what you want and be there for everything.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone who took part in my homebuying process was very helpful

  • Kina J.
  • Verified HomeBuyer
  • September 24, 2025
  • Arcola, TX

I enjoyed this process of my homebuying experience. The whole KB Home Team was absolutely great and pleasant. Everyone was very helpful and made sure things went well even after my closing. I don't have any intentions on moving anytime soon.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fast process and great help throughout the process

  • Anonymous
  • Verified HomeBuyer
  • September 23, 2025
  • Hockley, TX

great design studio selections and floor plan options. Fast process and quality work

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

CM

  • Carla M.
  • Verified HomeBuyer
  • September 22, 2025
  • Arcola, TX

I love everything about KB HOme. The Rep was professional and understanding that my husband and I want to be in our first home. Our Rep helped us picked the best floor plan for us that we loved and was in budget. Loved how they took their time to talk us through the process and worked with us to the very end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Charmaine H.
  • Verified HomeBuyer
  • September 19, 2025
  • Arcola, TX

Everything was smooth from picking out my lot to the closing. Blayne who I like to point out was wonderful throughout the whole building process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best customer service

  • Melanie D.
  • Verified HomeBuyer
  • September 18, 2025
  • Hockley, TX

Everyone from beginning to end was great, helpful and honest.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • Hamza H.
  • Verified HomeBuyer
  • September 17, 2025
  • Conroe, TX

Fee stuff to fix when we did inspection but thats about it

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Experience

  • Saidou M.
  • Verified HomeBuyer
  • September 17, 2025
  • Arcola, TX

I had a good experience with KH Home. Everything works perfectly with me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb is the best

  • Eric R.
  • Verified HomeBuyer
  • September 17, 2025
  • Arcola, TX

Such a great experience. Everyone is Good at what they do.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good customer service

  • Alejandro H.
  • Verified HomeBuyer
  • September 14, 2025
  • Katy, TX

Elijah was very attentive to our needs and I would recommend KB Home to family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional and high quality customer service

  • Shikhara A.
  • Verified HomeBuyer
  • September 10, 2025
  • Spring, TX

Tineka and Dusty from start to finish offered superior customer service ! They never left me in the blind and always kept me up to date with things ! Still after closing I can always count on them if I have any questions or concerns!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Scott G.
  • Verified HomeBuyer
  • September 04, 2025
  • Arcola, TX

Recommend KB to everyone specially first time buyers. Extremely smooth purchase. Easier than buying a car. Definitely will be building another home with KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buying Experience with no headaches

  • Victor Reyes O.
  • Verified HomeBuyer
  • August 22, 2025
  • Hockley, TX

Michael and Will have done a fantastic job with any questions that I may have. They respond quickly. The two people that helped me with the design studio also did a fantastic job helping my wife and I choose the colors for our home. I'm really pleased with the overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Good

  • Eric F.
  • Verified HomeBuyer
  • August 21, 2025
  • Hockley, TX

We are very happy with our new home. KB Home staff have been very responsible and attentive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mustang Ridge Community

  • Ronald B.
  • Verified HomeBuyer
  • June 19, 2025
  • Magnolia, TX

Our homebuying experience with KB Homes was great! After my wife and I (with the help of our realtor) found Mustang Ridge in Magnolia, TX, the sales agent (Don) helped us select the perfect house and the best lot location for it. After providing earnest money, the KB Home construction team (managed first by Michael, then John) began immediately to build the home of our dreams. They kept us regularly updated and fully informed on the steady progress of the construction process. They answered every question and addressed every concern as things developed. At several times during ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Seamless Journey

  • Arnetranice W.
  • Verified HomeBuyer
  • June 13, 2025
  • Cypress, TX

A Seamless Journey to Our Dream Home From the initial consultation to settling in, our homebuying experience was exceptional. The builder's team was transparent, communicative, and committed to delivering on their promises. They adhered to timelines and ensured the quality of our new home met our expectations. The craftsmanship is evident in every detail, and the value we received far exceeded our investment. The builder's proactive approach and dedication to customer satisfaction made the entire process smooth and stress-free. For prospective homebuyers, we highly recommend this ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Antonio P.
  • Verified HomeBuyer
  • May 20, 2025
  • Houston, TX

All the people was involved during the construction was great from the seller representative to the construction superintendent I did not have any issues at all. I strongly recommend KB Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We'd do it again

  • Herbert W.
  • Verified HomeBuyer
  • May 07, 2025
  • Tomball, TX

Working with KB was a very good experience and the person on the front line Greg, but calm To what could have been an anxious experience. From breaking ground. Can't be next the keys to the home. I made each step very good exciting. And all of it was done in a very timely fashion. We love our home and needless to say, we do it again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5