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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1015 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1015 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

have issue with the way my garage floor look also concerns about the long spilt on the garage floor, also there is consistent water on the side of the house between and my neighbor on the side where the AC is

  • Mercy R.
  • Verified HomeBuyer
  • August 03, 2026
  • Fresno, TX

no feed back from KB Homes

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

Everything KB Home done was excellent

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2026
  • Fresno, TX

I just want to thank Juwana for everything she has done

KB Home responded:
We appreciate you sharing your positive experience with Juwana and the rest of our team, James!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was so kind and patient in the whole process.

  • Patricia F.
  • Verified HomeBuyer
  • July 24, 2026
  • Fresno, TX

Attention to detail and more

KB Home responded:
We're glad to hear that you had such a positive KB Home experience, Patricia!

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 5

Easy

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2026
  • Beasley, TX

KB really made sure everything was easy every step of the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleasant after home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2026
  • Arcola, TX

N/A

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service on the Finance team. Thanks to Shomari for helping us throught the buying process

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2026
  • Hockley, TX

Responsive to our request

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The Best

  • Katrina M.
  • Verified HomeBuyer
  • July 07, 2026
  • Beasley, TX

You guys are great. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Kortney F.
  • Verified HomeBuyer
  • July 08, 2026
  • Texas City, TX

KB homes process was easy and as stress-free as a home buying/building process can be. Design studio made it feel so custom and a real experience to see and feel all the materials in person. Then working with my construction manager, *****, it was such a great feeling being able to trust the people and team building your home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All KN Home staff are friendly, helpful & very responsive.

  • Teresa H.
  • Verified HomeBuyer
  • July 01, 2026
  • Beasley, TX

My home buying experience was easy. KB Home has great upgrade options. The staff is great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Sonia A.
  • Verified HomeBuyer
  • June 24, 2026
  • Willis, TX

It’s a great community everyone is so friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Registered Nurse

  • REGI M.
  • Verified HomeBuyer
  • June 17, 2026
  • Magnolia, TX

Great people, great service. High value and quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

John Ivan

  • Dennis P.
  • Verified HomeBuyer
  • June 05, 2026
  • Willis, TX

Overall it was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Loan process

  • Rodney W.
  • Verified HomeBuyer
  • May 28, 2026
  • Hitchcock, TX

I'm a first time home owner and the laon officer was vary helpful

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Bad materials on the house. Cheap materials

  • Daniel M.
  • Verified HomeBuyer
  • May 27, 2026
  • Texas City, TX

Bad materials on the house. Cheap materials

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home buying experience

  • Keiwanda J.
  • Verified HomeBuyer
  • May 21, 2026
  • Tomball, TX

My experience was wonderful

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Average build quality

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2026
  • Katy, TX

Home buying experience was alright but the quality of workmanship is average or below average

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Smooth & Easy Homebuying Experience

  • Erik O.
  • Verified HomeBuyer
  • May 13, 2026
  • Spring, TX

Our experience with KB Home at Breckenridge Forest has been a positive one from beginning to end. The entire process was well organized, communication was consistent, and the team was always helpful whenever questions or concerns came up. The quality of the home and workmanship have met our expectations, and the responsiveness from the team throughout the process made everything much smoother. Everyone we worked with was professional, friendly, and genuinely cared about making the experience a good one. Overall, we’re very happy with our home and the experience KB Home provided, and we ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The team was great!

  • Aimee G.
  • Verified HomeBuyer
  • May 13, 2026
  • Hockley, TX

The team made the overwhelming process of buying a home dare I say easy? Shomari was there to answer all loan questions no matter how silly. Jeff and Will were there to provide updates all along the way. The quality is great and our inspector was shocked at how good everything was built. Overall great process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad experience

  • Regan F.
  • Verified HomeBuyer
  • May 06, 2026
  • Tomball, TX

Our sales rep Jackie was great. Our contractor Brayden was good, we did have some hiccups but they were handled accordingly and overall we were happy. Our loan officer Andrew and frankly everyone on the loan side were horrible. Wildy unorganized and difficult to work with. I don't understand how such a large company can be such a mess. I would think there were standard procedures. Andrew's lack of attention or caring for our file was extremely apparent. We are happy to be in our home but because of Andrew and the loan team we will never use KBHS Lenders again.

Total Score 2


Quality 5

Trustworthiness 1

Responsiveness 1

Outstanding Quality, Service, and Overall Experience

  • Beni C.
  • Verified HomeBuyer
  • April 23, 2026
  • Katy, TX

My experience with KB Home has been very positive from start to finish. The quality of the materials is excellent, the finishes are well executed, and there are thoughtful details that truly set them apart from other builders. The inspection process was smooth, well-organized, and handled with professionalism, which gave me confidence throughout every stage. I’m truly happy with my new home and appreciate the level of care and commitment demonstrated. I would definitely recommend them to anyone looking for quality, reliability, and a great home-buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything good

  • Carlos H.
  • Verified HomeBuyer
  • April 22, 2026
  • Hockley, TX

Everything good thank you very much

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best experience in home ownership

  • Susan J.
  • Verified HomeBuyer
  • April 22, 2026
  • Tomball, TX

Trusted KB to build my home while I was living across the country. No regrets whatsoever. Jackie and Mike were extremely helpful, answering all my questions and concerns in a timely manner. When the time came for me to drive 2500 miles to my new home, I was grateful that I chose KB. Beautiful neighborhood, houses, and wonderful neighbors!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying process was get my loan officer was the best

  • Isaac Rene Matt R.
  • Verified HomeBuyer
  • April 22, 2026
  • Tomball, TX

My experience was smooth and was helped all the way through!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Denora

  • Denora L.
  • Verified HomeBuyer
  • April 21, 2026
  • Texas City, TX

I had a really good experience working with the team who helped me buy my house. Carol, David, & Rick They were helpful, professional, and made the whole process feel much easier than I expected. They kept me informed every step of the way and were always available when I had questions. Overall, I’m very happy with how everything went and grateful for their support in helping me find my home. I would definitely recommend them to anyone looking to buy a house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Christian S.
  • Verified HomeBuyer
  • April 21, 2026
  • Fresno, TX

Greg made it worth it to do this

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5