KB Home Reviews in Houston, TX

Working with KB Homes to build our new house was an exceptional experience, resulting in a beautiful and well-crafted home that my family and I adore. The construction team was professional, the design process was seamless, and we were thrilled with the final product they delivered. However, this entire positive experience was dreadfully overshadowed by the sheer incompetence of their in-house financing, KBHS Home Loans. Our assigned loan officer, Rick Morgan, single-handedly turned a dream into a stressful nightmare through his consistent lack of communication and inability to manage our file properly. We faced constant delays, were given conflicting information, and felt completely unsupported during the most critical phase of the purchase. His unprofessionalism nearly cost us our closing date and added an immense amount of unnecessary anxiety to the process. While KB Homes as a builder exceeded our expectations, Rick our loan officer, failed us miserably. I would recommend the builder but strongly caution everyone to secure outside financing and avoid the in-house lending services at all costs. ... More

This is an information, yet smooth process. As a first time homebuyer going through KB Homes felt like a breeze!

Buy what you want and be there for everything.

I enjoyed this process of my homebuying experience. The whole KB Home Team was absolutely great and pleasant. Everyone was very helpful and made sure things went well even after my closing. I don't have any intentions on moving anytime soon.

great design studio selections and floor plan options. Fast process and quality work

I love everything about KB HOme. The Rep was professional and understanding that my husband and I want to be in our first home. Our Rep helped us picked the best floor plan for us that we loved and was in budget. Loved how they took their time to talk us through the process and worked with us to the very end.

Everything was smooth from picking out my lot to the closing. Blayne who I like to point out was wonderful throughout the whole building process!

Everyone from beginning to end was great, helpful and honest.

Fee stuff to fix when we did inspection but thats about it

I had a good experience with KH Home. Everything works perfectly with me.

Such a great experience. Everyone is Good at what they do.

Elijah was very attentive to our needs and I would recommend KB Home to family and friends.

Tineka and Dusty from start to finish offered superior customer service ! They never left me in the blind and always kept me up to date with things ! Still after closing I can always count on them if I have any questions or concerns!

Recommend KB to everyone specially first time buyers. Extremely smooth purchase. Easier than buying a car. Definitely will be building another home with KB

Michael and Will have done a fantastic job with any questions that I may have. They respond quickly. The two people that helped me with the design studio also did a fantastic job helping my wife and I choose the colors for our home. I'm really pleased with the overall experience.

We are very happy with our new home. KB Home staff have been very responsible and attentive.

Our homebuying experience with KB Homes was great! After my wife and I (with the help of our realtor) found Mustang Ridge in Magnolia, TX, the sales agent (Don) helped us select the perfect house and the best lot location for it. After providing earnest money, the KB Home construction team (managed first by Michael, then John) began immediately to build the home of our dreams. They kept us regularly updated and fully informed on the steady progress of the construction process. They answered every question and addressed every concern as things developed. At several times during construction, there was uncertainty about having available utilities when they would be needed. This was quite out of the control of KB Homes, but their perseverance with the utility companies, as well as a strong dedication by the construction manager to meeting KB's deadlines, actually resulted in better performance by the utilitity companies and improved service for the whole subdivision. Despite some unavoidable delays (bad weather, supply-chain issues, permit approvals, etc.), the construction was completed within a week of the original estimate. After construction was completed, John acted without delay to correct all concerns that were identified. By the time we closed on the new home, everything had been finished to our satisfaction. My wife and I are extremely delighted with our KB Home. We smile with delight everyday as we enjoy our lives in our new home! ... More

A Seamless Journey to Our Dream Home From the initial consultation to settling in, our homebuying experience was exceptional. The builder's team was transparent, communicative, and committed to delivering on their promises. They adhered to timelines and ensured the quality of our new home met our expectations. The craftsmanship is evident in every detail, and the value we received far exceeded our investment. The builder's proactive approach and dedication to customer satisfaction made the entire process smooth and stress-free. For prospective homebuyers, we highly recommend this builder for their professionalism, quality, and unwavering support throughout the journey. ... More

All the people was involved during the construction was great from the seller representative to the construction superintendent I did not have any issues at all. I strongly recommend KB Home

Working with KB was a very good experience and the person on the front line Greg, but calm To what could have been an anxious experience. From breaking ground. Can't be next the keys to the home. I made each step very good exciting. And all of it was done in a very timely fashion. We love our home and needless to say, we do it again.

From the beginning to the end everyone from the sales team through to the finance team and then the construction manager were there for any of my concerns about the process of building a house. The contractors were very helpful and respectful of the fact that they were in a home that was being built for someone else and took pride in their work.

I was nervous starting the process but everyone at KB were available and answered all my questions. I think the price is fair for the value of the home, especially compared to others in the area. Overall I am incredibly happy with the experience and thankful for all the help the KB team offered throughout every stage of the process.

It was a great experience getting our first home built. The sales office and builder we very responsive and willing to help every step of the way.

They make the process of buying a home as smooth as possible.

Our KB Team was very responsive to every question and concern we had along the way. They went out of their way to ensure we were delighted with our new home. This was not only true during the build, but also since we closed. They have continued to quickly respond to any issues or questions we have had sinceoving into our new home.