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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 899 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

899 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

KB Home - Love the quality of the build

  • Richard M.
  • Verified HomeBuyer
  • January 18, 2022
  • Houston, TX

Love the quality of the build

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great communication and very on top of things

  • Justin R.
  • Verified HomeBuyer
  • January 18, 2022
  • La Marque, TX

Great communication and very on top of things

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is so Great

  • Hannah S.
  • Verified HomeBuyer
  • January 13, 2022
  • Houston, TX

Everyone goes above and beyond at KB. I have nothing but great things to say about all the staff I had the pleasure of meeting. Thank you for creating a seamless home building experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Had a great experience with KB homes

  • Matthew B.
  • Verified HomeBuyer
  • January 04, 2022
  • Porter, TX

Had a great experience with KB homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The responsiveness of upper management

  • Kwajalein C.
  • Verified HomeBuyer
  • January 04, 2022
  • Iowa Colony, TX

Although my experience started out a little rocky with the amount of delays such as, the lumber not being ordered in the time frame during building, or the amount of time (2 months) it took to receive a part needed for the HVAC, or the lack of knowledge of the process stages from my sales agent. Towards the end I escalated my concerns and issues to upper management and everything was resolved timely and to my satisfaction. I would recommend KB to other buyers but the buyer would definitely have to remain on top of things other wise it will fall between the cracks.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good job!

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Houston, TX

Good job! J.T., Reem and Brenda !!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - As a first time homebuyer, I have a lot of questions and concern,

  • William Q.
  • Verified HomeBuyer
  • December 23, 2021
  • Rosenberg, TX

As a first time homebuyer, I have a lot of questions and concern, Michael, Tom and Julio are very patient and help me get through everything. I had a wonderful experience with KB Home. It was smooth all the way through, and I love my new house, the house is very well build, the KB Home team was very attentive, helpful and kind. They alway answer my questions and concern right away. Highly recommend KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone

  • Olivia O.
  • Verified HomeBuyer
  • December 21, 2021
  • Tomball, TX

Everyone was great super sweet and knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great new home!

  • Luis H.
  • Verified HomeBuyer
  • December 21, 2021
  • Houston, TX

Great new home! Service is top of the line

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Construction Manager

  • Hua-Sheng C.
  • Verified HomeBuyer
  • December 15, 2021
  • Richmond, TX

KB Home's construction manager always kept me posted on any progress on a weekly basis. He responded my requests in a prompt and professional manner, and, undoubtedly, his high-quality work is in accordance with KB Home's high standards. My whole experience with KB Home was very smooth and comfortable!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The customer service was great.

  • Joshua W.
  • Verified HomeBuyer
  • December 14, 2021
  • Iowa Colony, TX

The experience was scary but we had a great team that helped us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Enjoyed the hold buying experience

  • Donald W.
  • Verified HomeBuyer
  • November 16, 2021
  • Houston, TX

Enjoyed the hold buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best choice

  • Vivian G.
  • Verified HomeBuyer
  • November 10, 2021
  • Tomball, TX

I had a great experience with the building team during the construction process. We have had a meeting every week to follow every detail

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The sales office with Landress, Project Management with Phillip, and design studio with Glenenetta

  • Allen F.
  • Verified HomeBuyer
  • November 04, 2021
  • Katy, TX

The project manager and sales office always kept me updated with the progress of building the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was fantastic and simple that made my experience so easy

  • Rene C.
  • Verified HomeBuyer
  • October 27, 2021
  • Richmond, TX

It was fantastic and simple that made my experience so easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Could not be happier!

  • Keeley D.
  • Verified HomeBuyer
  • October 26, 2021
  • Porter, TX

We had an amazing experience, even with some covid delays. We had an excellent, knowledgeable team working with us, and they took great of us! I would absolutely choose them again and highly recommend. We absolutely LOVE our new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We did have a couple of minor construction issues after moving

  • Cindy D.
  • Verified HomeBuyer
  • October 26, 2021
  • Houston, TX

We did have a couple of minor construction issues after moving into the home but customer was quick in responding to our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kind attention all the time from all the areas involved

  • Luis D.
  • Verified HomeBuyer
  • October 19, 2021
  • Magnolia, TX

Kind attention all the time from all the areas involved

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Wonderful, professional staff answered questions and resolved

  • Rosalyn L.
  • Verified HomeBuyer
  • October 19, 2021
  • Houston, TX

Wonderful, professional staff answered questions and resolved issues with speed and efficiency. This process was made easy by the folks at KBHomes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Builder took care of details that needed to be addressed to deliver

  • Elizabetta S.
  • Verified HomeBuyer
  • October 16, 2021
  • Houston, TX

Builder took care of details that needed to be addressed to deliver the property on time

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Buying in a pandemic with multiple supply chain issues was a

  • Melody L.
  • Verified HomeBuyer
  • October 12, 2021
  • Houston, TX

Buying in a pandemic with multiple supply chain issues was a challenge. I was kept up to date about any & all delays. Any issues & concerns were quickly addressed. I’m enjoying my new home & I appreciate all the effort that many placed into the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Im grateful with the overall outcome…

  • BLOSSOM E.
  • Verified HomeBuyer
  • October 09, 2021
  • Houston, TX

Im grateful with the overall outcome…

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Team from Andrew the loan officer as well as Mark and Paul the Superintendents to my Sales person Grey. All very professional and fabulous.

  • Cheryl S.
  • Verified HomeBuyer
  • October 06, 2021
  • Magnolia, TX

Build a relationship with the Team and all things will go smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - reasonable price with good quality.

  • Tian H.
  • Verified HomeBuyer
  • September 14, 2021
  • Katy, TX

reasonable price with good quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was great working with the KB team.

  • Sandy C.
  • Verified HomeBuyer
  • September 01, 2021
  • Houston, TX

It was great working with the KB team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5