KB Home Reviews in Houston, TX

Over all good but a few delays during the build due to back orders .

Super smooth in a time thats super unsure and bumpy! The best team, and perfect communication at all times

The contractor was very truthful and realistic through the whole process.

Was a very good experience

Was a great experience from start to finish and the entire team made sure I was happy throughout.

The finished is perfect and overall pretty good

I absolutely enjoyed working with my team at KB Home Bryan Crossing. Throughout my entire process, everyone made me feel comfortable and treated me as if I were the only customer they had. They, personally, kept me up to date each week regarding the building of my home. AJ, Jacqueline, Julio, Tom, and Jimmy were always there when I called. I'm glad that I entrusted KB Home with the biggest purchase of my life. I wish that everyone could have this experience!!!

Sales rep, construction supervisor, and warranty rep all have outstanding attitude and are very helpful. Had some small issues after the home was closed but they handled everything timely. Good team.

Chase and Freddy were both great and responsive.

The professionalism of the staff and thier willingness to assist me in all my inquiries

Love the quality of the build

Great communication and very on top of things

Everyone goes above and beyond at KB. I have nothing but great things to say about all the staff I had the pleasure of meeting. Thank you for creating a seamless home building experience!

Had a great experience with KB homes

Although my experience started out a little rocky with the amount of delays such as, the lumber not being ordered in the time frame during building, or the amount of time (2 months) it took to receive a part needed for the HVAC, or the lack of knowledge of the process stages from my sales agent. Towards the end I escalated my concerns and issues to upper management and everything was resolved timely and to my satisfaction. I would recommend KB to other buyers but the buyer would definitely have to remain on top of things other wise it will fall between the cracks.

Good job! J.T., Reem and Brenda !!

As a first time homebuyer, I have a lot of questions and concern, Michael, Tom and Julio are very patient and help me get through everything. I had a wonderful experience with KB Home. It was smooth all the way through, and I love my new house, the house is very well build, the KB Home team was very attentive, helpful and kind. They alway answer my questions and concern right away. Highly recommend KB Home.

Everyone was great super sweet and knowledgeable

Great new home! Service is top of the line

KB Home's construction manager always kept me posted on any progress on a weekly basis. He responded my requests in a prompt and professional manner, and, undoubtedly, his high-quality work is in accordance with KB Home's high standards. My whole experience with KB Home was very smooth and comfortable!

The experience was scary but we had a great team that helped us.

Enjoyed the hold buying experience

I had a great experience with the building team during the construction process. We have had a meeting every week to follow every detail

The project manager and sales office always kept me updated with the progress of building the home.

It was fantastic and simple that made my experience so easy