KB Home Reviews in Houston, TX

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

I'm thrilled to share my recent home buying experience, as it was truly exceptional from start to finish. Communication played a pivotal role in making the entire process smooth and stress-free. Regular updates, prompt responses to my questions, and a clear outline of each step ensured that I was always in the loop. This open line of communication fostered trust and minimized any uncertainties along the way.The home inspection phase was a standout moment for me. It's essential for home buyers to thoroughly evaluate a property's condition and potential issues. In essence, my new home buying experience was marked by collaboration, communication, research, and patience. ... More

My experience was and is very good with KB home. Very efficient, friendly and gave us the security of seeing a safe home built.

They are responsible on during buying house

Rhonda and Trey were very professional and helpful during the buying and inspection process.

I bought my first home from Kbhome and had a lot of good experience. The experience made me go back for my second home. Kbhome build quality homes and styles for astonishingly good prices. I worked with two remarkable persons Mr Douglas and Trey. This two people were great and made my buying process even better. Their dedication to ensuring that my expectations were met is outstanding.

Salesperson keep you update from beginning to ending of home buying. No problems during the finance process.

Wonderful helpful attention to detail hands-on nice

Everyone we worked with was extremely helpful and committed to helping us achieve our dream.

KB Home made the experience simple and easy for me.

My initial experience with KB was quite good. The sales, design studio, mortgage lending and construction manager would be rated 5 stars to work with but after closing, my experience has been much different. Pretty much, once you close on the house and try to get responsiveness from the warranty department to correct sloppy work completed along the way during the construction of your 'new' home, you can expect at least a month of back and forth to try to get anything accomplished. Severely disappointed based on my original high expectations from KB. Their motto of "Built on Relationships" is a complete farce in my experience. ... More

The purchase of the house was very smooth and the personnel from KB Homes were very helpful and keep us informed.

Easy to work with kb homes they are excellent

Being a homeowner is a great achievement! Along the road the process might be stressful but doable.it is all about hard work,commitment and believing in yourself that you can do it. I personally it started as a dream but finally it happened! Great homes,great team KB HOME! Greatly appreciate

KB homes really value the customer in every step. Everyone does their best to make you you are happy with your decisions and support your throughout the home buying process and even after you move in!

Great experiences with the buying process. I love Daines and Mr. Mike, They jump to it when it comes to maintenance and questions', they are honest and don't shy away. The closing process was great until a lady named Evelyn got involved. Other then that the buying process was amazing.

Closing process was such a headache, documentation process is so messy that it delayed us from closing for about 3 months. Loan processor was changed mid process and we had to gather all documentation all over again. Overall not a very simple process for closing. Review in regards to the house: Everything is working well, happy to finally have settled into my new home.

The entire process was very smooth.

Amazing support from all staff members!

The team I worked with was great. They kept me up to date on any and everything.

The exterior of the house and the materials are good. The materials used inside the house are mediocre and the workmanship is mediocre

Overall my experience could have been so much better. Missing the little details that could have made it a truly great experience. With that said my agent Tabitha was good however when she was transferred to another location it took away the attention to details.

The 4th house I got from KB. Good quality, good location, reasonable price.

The one thing that I don't like is, the utility workers do not notify you when they will need to access your property. We already moved into our home and we had our side gate locked and just made it home from shopping, and my wife was in the bedroom changing and two guys jumped my back fence, she ran into the living room and told me she was changing and these guys came over the fence and I ran to the back of the house and I saw that they were digging in my backyard.They had no name tags or uniforms and I didn't know who they were and they didn't speak English, and with all the crime today it almost ended with me pulling my weapon One then was able to say KB HOMES AT&T and I figured out that they were contracted out to KB Homes for at&t digging cable lines. They should have put a note on my door or something because it could have ended very bad. Please make your workers identifiable and start knocking and putting notes on your door and letting you know when they have to go into your back yard, so they won't have to jump your back fence. ... More

Bob was absolutely amazing. A true gem. He definitely keeps in contact & makes sure we're still 100% satisfied