KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Great buying experience
- Vic M.
- Verified HomeBuyer
- May 13, 2023
- Richmond, TX
Kudos to Ken, Mohanad, and Tom in the Sales team for a great job!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Homes an icon for new homes in USA
- Fernando P.
- Verified HomeBuyer
- May 12, 2023
- Houston, TX
This is the second home I purchase with KB homes and both times has been a very easy, exciting and happy process to all throughout the entire process. Thank you KB for making my dream of purchase new home very easy and trustwor
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Service
- Francisco G.
- Verified HomeBuyer
- May 12, 2023
- La Marque, TX
My experience was great. As a first time home buyer I had great experience with muy builder manager Brandon. He made sure that I knew everything I needed to know about my home Prior to get in it and after I got in it. Still reaches out here and there to make sure any questions or concerns are taken cared of. 10/10
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Shanon
- Antony T.
- Verified HomeBuyer
- May 10, 2023
- Houston, TX
Very dependable and detail oriented.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Homes Magnolia, Texas
- Elissa A.
- Verified HomeBuyer
- May 10, 2023
- Magnolia, TX
KB Homes has great homes with great upgrades for the price. My experience with the sales agent and construction manager were awesome!
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Amazing experience.
- Olaniyi O.
- Verified HomeBuyer
- May 09, 2023
- Fresno, TX
I have a great experience for purchasing a home from KBHS. I will refer them to my colleagues and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Average
- Richard M.
- Verified HomeBuyer
- May 05, 2023
- Houston, TX
I get an astronomical amount of automated junk mail and calls from KB home. Representatives begging for survey scores rather than offering solutions. I get contacted more about surveys than I do from the post sale representative that is suppose to take care of my punch list.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
IDRIS
- Idris I.
- Verified HomeBuyer
- May 03, 2023
- Katy, TX
It was a wonderful experience !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home in deer run
- Tanya B.
- Verified HomeBuyer
- May 02, 2023
- Richmond, TX
Process was pretty easy. Studio visit and choices were very good. Construction manager very helpful.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Repairs
- Anonymous
- Verified HomeBuyer
- April 25, 2023
- Houston, TX
it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.
Total Score 5
Quality 1
Trustworthiness 3
Responsiveness 5
Sapna
- William B.
- Verified HomeBuyer
- April 25, 2023
- Spring, TX
KB homes are great my experience was amazing starting from the time I seen the model home until the time my house was completed they have great customer service and the people that help you through out the process are amazing
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It only took 3 months.
- Michael B.
- Verified HomeBuyer
- April 24, 2023
- Magnolia, TX
The house is great and the quality is top notch. The only thing is the house needed a deep clean. There was paint and plaster all over the floors, countertops, pretty much all surfaces. The garage door is probably the loudest belt driven I’ve heard but am told that’s the best that can be done.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great service
- James L.
- Verified HomeBuyer
- April 19, 2023
- Katy, TX
My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Good
- Abosede S.
- Verified HomeBuyer
- April 19, 2023
- Katy, TX
It was excellent and an easy process
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Great relationship with Brandon
- Martins I.
- Verified HomeBuyer
- April 19, 2023
- La Marque, TX
I had an amazing relationship with Brandon. He was very communicative through the whole process and even after I closed. He was patient with explaining everything. This was my first home so I asked multiple questions and even asked some of the same questions more than twice. He never got upset. He always made time to explain whether on phone or in person. Great guy all around. Will definitely recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Stan
- Stanphanie L.
- Verified HomeBuyer
- April 18, 2023
- La Marque, TX
The entire process has been GREAT! From the Sales Team (Theo),Design Center (Jacqueline), Construction Supervisor (David), Loan Dept (Sonya), KB HOMES follow up (Nicole). All have made the process less stressful. I would HIGHLY RECOMMEND KB Homes to anyone in the market. Great home at Great price and Great location!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with KBHome
- Vinay J.
- Verified HomeBuyer
- April 18, 2023
- Katy, TX
Right from the signing of the contract to buy, its been a pleasurable experience. The builder has an awesome customer support team! Kudos to the whole team
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience
- Donna H.
- Verified HomeBuyer
- April 18, 2023
- Katy, TX
I did not have any real issues with this builder. I love my floor plan. The house was built in a timely manner considering the issued with backordered and delayed materials. I was told when the process started that is was highly possible the the home would not be completed on schedule and it was not however it was completed and I have moved in. The construction manager was very helpful and responsive and I appreciated that.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Owner
- Antoine S.
- Verified HomeBuyer
- April 18, 2023
- Fresno, TX
I love the experience with KB Homes everything was perfect.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great neighborhood
- Sarah M.
- Verified HomeBuyer
- April 18, 2023
- Richmond, TX
Live this neighborhood. Wish we had a pool.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not satisfied
- Olajumuke J.
- Verified HomeBuyer
- April 07, 2023
- Richmond, TX
I am not satisfied with the quality of workmanship. Things keep falling out of place.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
all staff
- Alan C.
- Verified HomeBuyer
- April 06, 2023
- Magnolia, TX
all staff involved were excellent. From sales to construction to mortgage. Everyone involved was great and we were fortunate enough to be able to follow our home from a dirt lot to its completed state that we love.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent experience
- Yoslin V.
- Verified HomeBuyer
- April 05, 2023
- Katy, TX
I like my new home, everything until moment is great, all the services provide it . The area is so pretty and quiet.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy Financing
- Winifred A.
- Verified HomeBuyer
- April 04, 2023
- Katy, TX
It's a positive experience building home with KB
KB Home responded:
Thank so much for sharing your positive KB Home experience with our team, Winifred!
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 5
Mr. Bill
- Gilbert F.
- Verified HomeBuyer
- March 30, 2023
- Houston, TX
Mr. Bill was and still is great.
KB Home responded:
We appreciate you taking the time to share these kind words with Bill and the rest of the team here at KB Home, Gilbert!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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