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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Stan

  • Stanphanie L.
  • Verified HomeBuyer
  • April 18, 2023
  • La Marque, TX

The entire process has been GREAT! From the Sales Team (Theo),Design Center (Jacqueline), Construction Supervisor (David), Loan Dept (Sonya), KB HOMES follow up (Nicole). All have made the process less stressful. I would HIGHLY RECOMMEND KB Homes to anyone in the market. Great home at Great price and Great location!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with KBHome

  • Vinay J.
  • Verified HomeBuyer
  • April 18, 2023
  • Katy, TX

Right from the signing of the contract to buy, its been a pleasurable experience. The builder has an awesome customer support team! Kudos to the whole team

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Donna H.
  • Verified HomeBuyer
  • April 18, 2023
  • Katy, TX

I did not have any real issues with this builder. I love my floor plan. The house was built in a timely manner considering the issued with backordered and delayed materials. I was told when the process started that is was highly possible the the home would not be completed on schedule and it was not however it was completed and I have moved in. The construction manager was very helpful and responsive and I appreciated that.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Owner

  • Antoine S.
  • Verified HomeBuyer
  • April 18, 2023
  • Fresno, TX

I love the experience with KB Homes everything was perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great neighborhood

  • Sarah M.
  • Verified HomeBuyer
  • April 18, 2023
  • Richmond, TX

Live this neighborhood. Wish we had a pool.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not satisfied

  • Olajumuke J.
  • Verified HomeBuyer
  • April 07, 2023
  • Richmond, TX

I am not satisfied with the quality of workmanship. Things keep falling out of place.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

all staff

  • Alan C.
  • Verified HomeBuyer
  • April 06, 2023
  • Magnolia, TX

all staff involved were excellent. From sales to construction to mortgage. Everyone involved was great and we were fortunate enough to be able to follow our home from a dirt lot to its completed state that we love.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Yoslin V.
  • Verified HomeBuyer
  • April 05, 2023
  • Katy, TX

I like my new home, everything until moment is great, all the services provide it . The area is so pretty and quiet.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Financing

  • Winifred A.
  • Verified HomeBuyer
  • April 04, 2023
  • Katy, TX

It's a positive experience building home with KB

KB Home responded:
Thank so much for sharing your positive KB Home experience with our team, Winifred!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Mr. Bill

  • Gilbert F.
  • Verified HomeBuyer
  • March 30, 2023
  • Houston, TX

Mr. Bill was and still is great.

KB Home responded:
We appreciate you taking the time to share these kind words with Bill and the rest of the team here at KB Home, Gilbert!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The supervisor (Tom)

  • John E.
  • Verified HomeBuyer
  • March 28, 2023
  • Richmond, TX

is quite a great person to work with, he updated us at every moment whenever there's a change or improvements done on the structure, was able to accommodate requests for improvement within specifications

KB Home responded:
Thanks so much for sharing these kind words with Tom and the rest of the team here at KB Home, John!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No

  • Miguel P.
  • Verified HomeBuyer
  • March 22, 2023
  • Katy, TX

The price was to high, waited almost one year..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs

  • Shiny J.
  • Verified HomeBuyer
  • March 21, 2023
  • Fresno, TX

Very good experience in kb homes Thanks

KB Home responded:
Thanks so much for sharing your positive KB Home experience with our team, Shiny! We're happy to hear that you had such a great time with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stephen

  • Stephen O.
  • Verified HomeBuyer
  • March 15, 2023
  • Richmond, TX

Great and beautiful, clean environment

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

N/A

  • Gloria G.
  • Verified HomeBuyer
  • March 15, 2023
  • Spring, TX

Disappointed in some ways but yet happy.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Great

  • Edward S.
  • Verified HomeBuyer
  • March 15, 2023
  • Houston, TX

Kb is the best, everything was great I highly reccomend this company.

KB Home responded:
We're so glad to hear that you had a positive experience working with us, Edward! Thank you for sharing this journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Pam S.
  • Verified HomeBuyer
  • March 08, 2023
  • Magnolia, TX

I have been very please with responses to any issues since I moved into the house, Shelbi does a great job.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Sara W.
  • Verified HomeBuyer
  • March 05, 2023
  • Katy, TX

It’s been a wonderful experience.

KB Home responded:
We're thrilled to hear that you had a wonderful experience with us here at KB Home, Sara!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Even with the supply chain issues, Ken did a great job getting us in the house as soon as possible. Without his expediting things, we may have had to cancel everything. Greg and everyone else since has been good as well.

  • Kevin P.
  • Verified HomeBuyer
  • March 03, 2023
  • Fresno, TX

Be patient when a lousy presidential administration has been elected as the interest rates and inflation will go up due to stupid policies, supplies will be limited, good people will be laid off, people will cancel contracts, and everything will take longer than it should. We love our new home as it feels well built, quiet and comfortable., I love the filtration system included with the a/c, lots of electrical outlets so very few extension cords are needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Sana K.
  • Verified HomeBuyer
  • March 02, 2023
  • Richmond, TX

Everyone was really helpful. Had a great experience. Nikki, Chad, Sapna everyone was superb.

KB Home responded:
We're thrilled to hear that you had a great experience, Sana! Thank you so much for sharing these kind words with our entire team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great, took a little bit longer than expected

  • Khoi P.
  • Verified HomeBuyer
  • February 28, 2023
  • Fresno, TX

My experience with buying a home at KB Home was great.

KB Home responded:
We're glad to hear that you had a great experience working with the KB Home team, Khoi. Thanks so much for sharing your kind words with us!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tom

  • Dawn R.
  • Verified HomeBuyer
  • February 27, 2023
  • Richmond, TX

Tom was good at helping me with my walk through. He also was patient in answering all of my questions regarding caring for items in my home. As for the rest of it- I wish my buying experience only on my enemy or my ex. Everything is a RUSH! Politeness is out the door when questions are asked. I did not design my house, but I love it. However, there are things that I missed in the walk thru, even though I couldn't change at that point, that are weird in design and for homeowners to deal with daily. Maybe this will help the builder and the next buyer: the counter is far out in ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Better than some builders, but not the best. I would say they are more than the middle class builders.

  • Ahmed F.
  • Verified HomeBuyer
  • February 24, 2023
  • Katy, TX

3 months delay caused a closing on a higher interest rate. Finishing wasn't that good. Everything in the house is a standard and you have to pay to upgrade, upgrades only cost me $31k. Little details could make difference and help me save money such as adding a towel hanger next to the shower. But one employee can change your experience and I have to thank the superintendent Bobby who delivered my house, he is super nice and professional.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

dedicated, hard working, knowledgeable, trustworthy, customer oriented

  • Sarah S.
  • Verified HomeBuyer
  • February 23, 2023
  • Katy, TX

The most dedicated and hardworking team built my home and I am very thankful for them

KB Home responded:
We're thankful for you, Sarah! Thank you so much for taking the time to share your kind words with our team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5