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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1026 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1026 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Repairs

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2023
  • Houston, TX

it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 5

Sapna

  • William B.
  • Verified HomeBuyer
  • April 25, 2023
  • Spring, TX

KB homes are great my experience was amazing starting from the time I seen the model home until the time my house was completed they have great customer service and the people that help you through out the process are amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It only took 3 months.

  • Michael B.
  • Verified HomeBuyer
  • April 24, 2023
  • Magnolia, TX

The house is great and the quality is top notch. The only thing is the house needed a deep clean. There was paint and plaster all over the floors, countertops, pretty much all surfaces. The garage door is probably the loudest belt driven I’ve heard but am told that’s the best that can be done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • James L.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Good

  • Abosede S.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

It was excellent and an easy process

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Great relationship with Brandon

  • Martins I.
  • Verified HomeBuyer
  • April 19, 2023
  • La Marque, TX

I had an amazing relationship with Brandon. He was very communicative through the whole process and even after I closed. He was patient with explaining everything. This was my first home so I asked multiple questions and even asked some of the same questions more than twice. He never got upset. He always made time to explain whether on phone or in person. Great guy all around. Will definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stan

  • Stanphanie L.
  • Verified HomeBuyer
  • April 18, 2023
  • La Marque, TX

The entire process has been GREAT! From the Sales Team (Theo),Design Center (Jacqueline), Construction Supervisor (David), Loan Dept (Sonya), KB HOMES follow up (Nicole). All have made the process less stressful. I would HIGHLY RECOMMEND KB Homes to anyone in the market. Great home at Great price and Great location!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with KBHome

  • Vinay J.
  • Verified HomeBuyer
  • April 18, 2023
  • Katy, TX

Right from the signing of the contract to buy, its been a pleasurable experience. The builder has an awesome customer support team! Kudos to the whole team

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Donna H.
  • Verified HomeBuyer
  • April 18, 2023
  • Katy, TX

I did not have any real issues with this builder. I love my floor plan. The house was built in a timely manner considering the issued with backordered and delayed materials. I was told when the process started that is was highly possible the the home would not be completed on schedule and it was not however it was completed and I have moved in. The construction manager was very helpful and responsive and I appreciated that.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Owner

  • Antoine S.
  • Verified HomeBuyer
  • April 18, 2023
  • Fresno, TX

I love the experience with KB Homes everything was perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great neighborhood

  • Sarah M.
  • Verified HomeBuyer
  • April 18, 2023
  • Richmond, TX

Live this neighborhood. Wish we had a pool.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not satisfied

  • Olajumuke J.
  • Verified HomeBuyer
  • April 07, 2023
  • Richmond, TX

I am not satisfied with the quality of workmanship. Things keep falling out of place.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

all staff

  • Alan C.
  • Verified HomeBuyer
  • April 06, 2023
  • Magnolia, TX

all staff involved were excellent. From sales to construction to mortgage. Everyone involved was great and we were fortunate enough to be able to follow our home from a dirt lot to its completed state that we love.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Yoslin V.
  • Verified HomeBuyer
  • April 05, 2023
  • Katy, TX

I like my new home, everything until moment is great, all the services provide it . The area is so pretty and quiet.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Financing

  • Winifred A.
  • Verified HomeBuyer
  • April 04, 2023
  • Katy, TX

It's a positive experience building home with KB

KB Home responded:
Thank so much for sharing your positive KB Home experience with our team, Winifred!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Mr. Bill

  • Gilbert F.
  • Verified HomeBuyer
  • March 30, 2023
  • Houston, TX

Mr. Bill was and still is great.

KB Home responded:
We appreciate you taking the time to share these kind words with Bill and the rest of the team here at KB Home, Gilbert!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The supervisor (Tom)

  • John E.
  • Verified HomeBuyer
  • March 28, 2023
  • Richmond, TX

is quite a great person to work with, he updated us at every moment whenever there's a change or improvements done on the structure, was able to accommodate requests for improvement within specifications

KB Home responded:
Thanks so much for sharing these kind words with Tom and the rest of the team here at KB Home, John!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No

  • Miguel P.
  • Verified HomeBuyer
  • March 22, 2023
  • Katy, TX

The price was to high, waited almost one year..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs

  • Shiny J.
  • Verified HomeBuyer
  • March 21, 2023
  • Fresno, TX

Very good experience in kb homes Thanks

KB Home responded:
Thanks so much for sharing your positive KB Home experience with our team, Shiny! We're happy to hear that you had such a great time with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stephen

  • Stephen O.
  • Verified HomeBuyer
  • March 15, 2023
  • Richmond, TX

Great and beautiful, clean environment

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

N/A

  • Gloria G.
  • Verified HomeBuyer
  • March 15, 2023
  • Spring, TX

Disappointed in some ways but yet happy.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Great

  • Edward S.
  • Verified HomeBuyer
  • March 15, 2023
  • Houston, TX

Kb is the best, everything was great I highly reccomend this company.

KB Home responded:
We're so glad to hear that you had a positive experience working with us, Edward! Thank you for sharing this journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Pam S.
  • Verified HomeBuyer
  • March 08, 2023
  • Magnolia, TX

I have been very please with responses to any issues since I moved into the house, Shelbi does a great job.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Sara W.
  • Verified HomeBuyer
  • March 05, 2023
  • Katy, TX

It’s been a wonderful experience.

KB Home responded:
We're thrilled to hear that you had a wonderful experience with us here at KB Home, Sara!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5