KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
The supervisor (Tom)
- John E.
- Verified HomeBuyer
- March 28, 2023
- Richmond, TX
is quite a great person to work with, he updated us at every moment whenever there's a change or improvements done on the structure, was able to accommodate requests for improvement within specifications
KB Home responded:
Thanks so much for sharing these kind words with Tom and the rest of the team here at KB Home, John!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No
- Miguel P.
- Verified HomeBuyer
- March 22, 2023
- Katy, TX
The price was to high, waited almost one year..
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mrs
- Shiny J.
- Verified HomeBuyer
- March 21, 2023
- Fresno, TX
Very good experience in kb homes Thanks
KB Home responded:
Thanks so much for sharing your positive KB Home experience with our team, Shiny! We're happy to hear that you had such a great time with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Stephen
- Stephen O.
- Verified HomeBuyer
- March 15, 2023
- Richmond, TX
Great and beautiful, clean environment
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
N/A
- Gloria G.
- Verified HomeBuyer
- March 15, 2023
- Spring, TX
Disappointed in some ways but yet happy.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Great
- Edward S.
- Verified HomeBuyer
- March 15, 2023
- Houston, TX
Kb is the best, everything was great I highly reccomend this company.
KB Home responded:
We're so glad to hear that you had a positive experience working with us, Edward! Thank you for sharing this journey with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer Service
- Pam S.
- Verified HomeBuyer
- March 08, 2023
- Magnolia, TX
I have been very please with responses to any issues since I moved into the house, Shelbi does a great job.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
kbhomes
- Sridhar C.
- Verified HomeBuyer
- March 06, 2023
- Katy, TX
Home buying experience was great!!!
KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great!
- Sara W.
- Verified HomeBuyer
- March 05, 2023
- Katy, TX
It’s been a wonderful experience.
KB Home responded:
We're thrilled to hear that you had a wonderful experience with us here at KB Home, Sara!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Even with the supply chain issues, Ken did a great job getting us in the house as soon as possible. Without his expediting things, we may have had to cancel everything. Greg and everyone else since has been good as well.
- Kevin P.
- Verified HomeBuyer
- March 03, 2023
- Fresno, TX
Be patient when a lousy presidential administration has been elected as the interest rates and inflation will go up due to stupid policies, supplies will be limited, good people will be laid off, people will cancel contracts, and everything will take longer than it should. We love our new home as it feels well built, quiet and comfortable., I love the filtration system included with the a/c, lots of electrical outlets so very few extension cords are needed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Sana K.
- Verified HomeBuyer
- March 02, 2023
- Richmond, TX
Everyone was really helpful. Had a great experience. Nikki, Chad, Sapna everyone was superb.
KB Home responded:
We're thrilled to hear that you had a great experience, Sana! Thank you so much for sharing these kind words with our entire team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great, took a little bit longer than expected
- Khoi P.
- Verified HomeBuyer
- February 28, 2023
- Fresno, TX
My experience with buying a home at KB Home was great.
KB Home responded:
We're glad to hear that you had a great experience working with the KB Home team, Khoi. Thanks so much for sharing your kind words with us!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Tom
- Dawn R.
- Verified HomeBuyer
- February 27, 2023
- Richmond, TX
Tom was good at helping me with my walk through. He also was patient in answering all of my questions regarding caring for items in my home. As for the rest of it- I wish my buying experience only on my enemy or my ex. Everything is a RUSH! Politeness is out the door when questions are asked. I did not design my house, but I love it. However, there are things that I missed in the walk thru, even though I couldn't change at that point, that are weird in design and for homeowners to deal with daily. Maybe this will help the builder and the next buyer: the counter is far out in ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Better than some builders, but not the best. I would say they are more than the middle class builders.
- Ahmed F.
- Verified HomeBuyer
- February 24, 2023
- Katy, TX
3 months delay caused a closing on a higher interest rate. Finishing wasn't that good. Everything in the house is a standard and you have to pay to upgrade, upgrades only cost me $31k. Little details could make difference and help me save money such as adding a towel hanger next to the shower. But one employee can change your experience and I have to thank the superintendent Bobby who delivered my house, he is super nice and professional.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
dedicated, hard working, knowledgeable, trustworthy, customer oriented
- Sarah S.
- Verified HomeBuyer
- February 23, 2023
- Katy, TX
The most dedicated and hardworking team built my home and I am very thankful for them
KB Home responded:
We're thankful for you, Sarah! Thank you so much for taking the time to share your kind words with our team here at KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
the builder, excellent.
- Orfa N.
- Verified HomeBuyer
- February 22, 2023
- Katy, TX
yes, i would buy another house in the future from KB HOME. And i would recommend my friends to buy houses with this Company.
KB Home responded:
We're glad to hear that you're so happy with your KB Home experience, Orfa! Thanks so much for sharing with our team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
David Theo Sahara
- Bobby B.
- Verified HomeBuyer
- February 21, 2023
- La Marque, TX
The team that was assembled to help me with my buying process sarah, david, Bo sales rep loan processor and general contractor worked as a team stayed in contact with me on all phases of the long All phases of the buying process and All phases of the construction David the contractor went above and beyond the call of duty even a few weeks after I moved in Thanksgiving to the KB HOME TEAM
KB Home responded:
The entire team here at KB Home appreciates you taking the time to share these kind words with all of us here at KB Home, Bobby!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I had one of the greatest builder.
- Sebrina D.
- Verified HomeBuyer
- February 16, 2023
- Katy, TX
It seems like I am living in a dream world. My home is so welcoming and nice, also the neighborhood is great.
KB Home responded:
Welcome to your new home, Sebrina! We're so excited to hear that you love your home and neighborhood, and we appreciate you taking the time to share your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
poor value for the cost
- Mark J.
- Verified HomeBuyer
- February 14, 2023
- Iowa Colony, TX
Sales was incompetent. Kept messing up the documents, blamed us, and never looked into the possibility that the problem was on her end, which it always was. Worse, value was low. Did NOT include refrigerator, washer, dryer which many but not all homebuilders supply. Did NOT include sprinkler system, garage door opener, ceiling fans, cabinet handles which every other homebuilder that I toured did supply. Good quality (which is why I bought) and good location but no amenities at all.
Total Score 2
Quality 4
Trustworthiness 1
Responsiveness 2
Great experience!
- Ian A.
- Verified HomeBuyer
- February 14, 2023
- Katy, TX
The constant communication with the construction supervisor was great
KB Home responded:
Thanks so much for sharing these kind words with our construction supervisor, Ian! We're glad to hear that you're happy with your time working with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Homes
- Rohan D.
- Verified HomeBuyer
- February 10, 2023
- Magnolia, TX
The customer service is excellent and KB homes do their best to meet our needs.
KB Home responded:
We're thrilled that you're happy with your KB Home experience, Rohan! Thanks so much for sharing these kind words with our team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Luis L.
- Verified HomeBuyer
- February 01, 2023
- Rosenberg, TX
Great experience, would highly recommend KB home to family and friends
KB Home responded:
We're thrilled that you had a great experience with the KB Home team, Luis! Thank you for choosing us for your home-buying journey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
wonderful
- Anonymous
- Verified HomeBuyer
- January 31, 2023
- Katy, TX
Everything worked out great, everyone was helpful from the beginning to when I closed.
KB Home responded:
Thank you so much for sharing your great KB Home experience with us! We're happy to have helped you throughout your home-buying journey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rahim
- Rahim N.
- Verified HomeBuyer
- January 31, 2023
- Rosenberg, TX
It was a smooth process. Cecilio and Eric were of great help.
KB Home responded:
We appreciate you taking the time to share your positive KB Home journey with us, Rahim! Cecilio, Eric, and the rest of our team were happy to work with you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall experience
- Jacob L.
- Verified HomeBuyer
- January 31, 2023
- Magnolia, TX
Overall experience was great. From start to finish the building process was the easiest of the journey. Jake, the construction manager was very informative and communicative and kept us up to date. Any issues we brought up to him he got fixed right away. Mortgage and sales is a little different. We ran into some issues that delayed our closing by 15 days with mortgage and our sales rep was not very communicative and felt very pushy when he was communicating. But overall, if I had to do it again with just kb as a builder I would. If I had to go through the process with the kb sales team and ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
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