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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 717 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

717 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Great expereince

  • Pratik P.
  • Verified HomeBuyer
  • June 30, 2020
  • Katy, TX

Everything went smoothly, and the first time buying home experience was amazing because of Sales representative Jeff and Construction supervisor Thomas. They were both very patient and detail oriented when it came to the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Christopher D.
  • Verified HomeBuyer
  • June 30, 2020
  • Katy, TX

I had a great first time home buying experience with KB Homes. All staff members were readily available, always willing to answer any questions or concerns, and made the overall process easy and exciting.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - thanks!

  • Robert S.
  • Verified HomeBuyer
  • June 26, 2020
  • Katy, TX

thanks!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love KB!

  • Sandra F.
  • Verified HomeBuyer
  • June 02, 2020
  • Houston, TX

Beautiful homes, the options, and upgrades were awesome! We are happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

N////A

  • Carson F.
  • Verified HomeBuyer
  • December 18, 2025
  • Alvin, TX

Good experience, hope everything works out like it’s supposed to and I am taken care of

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Customer service review

  • Nikola P.
  • Verified HomeBuyer
  • December 12, 2025
  • La Marque, TX

Both Cole and Andrew were very responsive, friendly and helpful throughout the whole sales process.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great service!

  • Diveanne M.
  • Verified HomeBuyer
  • December 11, 2025
  • Alvin, TX

The team was very helpful with the entire process. My loan officer Andrew, and builder Blayne were open to communication and available to help when needed. 10/10 experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy with the outcome

  • Angelica C.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Great Experience

  • Jonathan J.
  • Verified HomeBuyer
  • November 05, 2025
  • Spring, TX

Process went very smooth from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I like what I get

  • Humam H.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

quite nice area need more trees

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Easy Process

  • Victor N.
  • Verified HomeBuyer
  • October 22, 2025
  • Hitchcock, TX

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Was very excited about owning a new home

  • Edgard G.
  • Verified HomeBuyer
  • September 09, 2025
  • Hockley, TX

Experience was okay, first time buying a new home.

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Great

  • Kadejah F.
  • Verified HomeBuyer
  • September 03, 2025
  • Spring, TX

Thank you to Sapna, Tanika, Dustin, Bria and Shelby.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

NA

  • Jessica D.
  • Verified HomeBuyer
  • August 06, 2025
  • Katy, TX

Was a quick close which we are grateful was able to happen

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB workers

  • Melissa N.
  • Verified HomeBuyer
  • June 03, 2025
  • Alvin, TX

Everyone that I got in contact with was polite, quick to meet my needs, and they even checked back on me

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

everything went good they took care of any problem we had

  • Henry W.
  • Verified HomeBuyer
  • May 08, 2025
  • Conroe, TX

they need to get a good salesman like i did that knows what everything is ivan was great paul took care of anything i ask about very knowledgeable on what he does and he listens to what you want done and takes care of it

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mostly good

  • Gregory G.
  • Verified HomeBuyer
  • February 11, 2025
  • Conroe, TX

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Friendly answer all questions quickly

  • Myles M.
  • Verified HomeBuyer
  • September 18, 2024
  • Hockley, TX

All KB we worked with were great.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First time home buyers

  • Yahaira G.
  • Verified HomeBuyer
  • September 02, 2024
  • Humble, TX

It’s my dream in reality we still in shock we feels like a kids with a new toy we are very happy

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Mr.

  • William S.
  • Verified HomeBuyer
  • August 16, 2024
  • Hockley, TX

Great experience. Completed the home as I expected. Great follow up and help with some minor issues so far. Jeff and Will have kept me informed. Will has got help on some minor door and lighting issues. The front door had some gaps as well as the door to the garage. The garage door has a gap on the north edge. Will knows about it. I think a piece is ordered.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall Great Experience

  • Sharon H.
  • Verified HomeBuyer
  • June 18, 2024
  • Hockley, TX

My sales person and construction manager in Bauer Meadows were the absolutely best.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Sharon!

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

Excellent and satisfied experience of home buying

  • Saumyadeep H.
  • Verified HomeBuyer
  • June 12, 2024
  • Cypress, TX

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

KB Home responded:
We're thrilled to hear that you're happy with your experience working with the team here at KB Home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

great experience

  • Liliang L.
  • Verified HomeBuyer
  • May 22, 2024
  • Magnolia, TX

Great experience, good service and nice builder

KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Liliang!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

What??

  • Angelina T.
  • Verified HomeBuyer
  • May 08, 2024
  • Alvin, TX

Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Brandon Was amazing

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Texas City, TX

Long process but helpful hands make it easier

KB Home responded:
We're thrilled to hear that Brandon and the rest of our team were able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4