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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Emmanuel

  • Emmanuel E.
  • Verified HomeBuyer
  • July 15, 2022
  • Rosenberg, TX

It a great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building manager/Sales Agent

  • Charlene N.
  • Verified HomeBuyer
  • July 13, 2022
  • Houston, TX

Both were wonderful and kept me well informed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amanda and kory were amazing

  • Baba T.
  • Verified HomeBuyer
  • July 13, 2022
  • Rosenberg, TX

Home builders manager John was very helpful trough the process. Amanda was good if it wasn’t for her I would close se the deal

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everything went well.

  • Rosebell D.
  • Verified HomeBuyer
  • July 05, 2022
  • Richmond, TX

Everything went well. For the closing is very smooth and no stress.Our family are happy to have our new home. The quality of the materials is the best. The construction manager and loan officer are very helpfull, responsible and very cooperative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Summer trace

  • Andreu L.
  • Verified HomeBuyer
  • July 01, 2022
  • Houston, TX

Good prices for good homes I recommend Kb home for first time home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Take your time to check everything carefully before signing off.

  • Renee H.
  • Verified HomeBuyer
  • June 28, 2022
  • Houston, TX

Take your time to check everything carefully before signing off. My brand new stainless steel sink has been scratch, also my counter top. The paint on my garage still showing streaks of white paint, My front doorknob has a different color paint than my stain door. At the bottom of my front door I can see daylight . I notice a hole on the ceiling in my closet. Painting looks like my 5 yr old nephew did it. The fence is poorly put together. Workmanship gets a F - …….

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 4

KB Home - Process went well!

  • Doretha D.
  • Verified HomeBuyer
  • June 28, 2022
  • Rosenberg, TX

Process went well! Love our new home so far!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good job

  • Tedros T.
  • Verified HomeBuyer
  • June 28, 2022
  • Rosenberg, TX

No I am not payer home

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

KB Home - Good underwriting ppl suck levreyone els good

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2022
  • La Marque, TX

Good underwriting ppl suck levreyone els good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Home Bliss

  • Talisha B.
  • Verified HomeBuyer
  • June 21, 2022
  • Tomball, TX

Ivan and Jake made my first home buying experience a true bliss. The two were so kind and very informative throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company to do business with!

  • Rosendo H.
  • Verified HomeBuyer
  • June 16, 2022
  • Houston, TX

They were very informative, helpful and kept us updated throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home + Home Buying Experience = A Perfect Match

  • Eric M.
  • Verified HomeBuyer
  • June 16, 2022
  • Spring, TX

KB Home provided me with an ideal home buying experience from beginning to end. My sales representative Tanika provided consistent guidance from the beginning. My building manager Dusty kept me in the know throughout the duration of my build and my loan originator Mohammed kept me educated on the financial side of my transaction. I highly recommend anyone interested in purchasing a home to use them as a company for a quality build and to obtain the best bang for your buck!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

smooth ride, very attentive, treated us like we were his only customer, we love the kb family.......

  • Emerlinda S.
  • Verified HomeBuyer
  • June 14, 2022
  • Magnolia, TX

sales is outstanding listening to what your needs are and explaining what kb has to offer they truly believe in satisfaction. price is very competitive well worth your buck. we truly enjoyed the staff at design studio with out them we would not have the dream hm,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

patrick

  • Vu P.
  • Verified HomeBuyer
  • June 09, 2022
  • Houston, TX

Others builder 's material and floor plan are better

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

We Love Our Brand-New Home

  • Rachel S.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

We started looking for a home when the market had just started to get hectic here. After several disappointing outbids, we decided to go in the direction of a new build. We loved the model we saw, and the neighborhood/location was great. It was a very lengthy process for us due to shortages, and I do not recommend doing in-house financing with KBHS home loans, but now that we have closed and have that behind us, we are so pleased with our home. And if you have the good fortune of having Chad be your PM, the building process will be outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chad Was AMAZING!

  • Amanda C.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

Chad made sure all of our concerns were addressed, he updated us weekly, and took great care of us. We are first time home buyers, so he set the bar pretty high going forward. Thanks Chad!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I like the quality and design of my new KB home

  • John B.
  • Verified HomeBuyer
  • June 07, 2022
  • Magnolia, TX

I like the quality and design of my new KB home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Buying Experience was easy and very transparent

  • Samuel P.
  • Verified HomeBuyer
  • June 04, 2022
  • Richmond, TX

Buying Experience was easy and very transparent

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service and follow up

  • Naleen G.
  • Verified HomeBuyer
  • May 23, 2022
  • Magnolia, TX

I feel like the whole team really worked cohesively to keep me in the loop as we went through the home building process. They answered all my questions and made me feel like they were with me the whole step of the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Oscar

  • Sia B.
  • Verified HomeBuyer
  • May 19, 2022
  • Iowa Colony, TX

You have all read how unhappy I was with my process. Until Oscar took over. I’ve stated it over and over, he saved the sale.

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 1

Customer service

  • Jessica R.
  • Verified HomeBuyer
  • May 19, 2022
  • Rosenberg, TX

Communication was great with our builder and construction manager James

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone involved was wonderful

  • Brad P.
  • Verified HomeBuyer
  • May 18, 2022
  • Rosenberg, TX

Michael and Nathan were great to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Make sure that your mortgage rates are locked to the max amount

  • Syed C.
  • Verified HomeBuyer
  • May 11, 2022
  • Magnolia, TX

Make sure that your mortgage rates are locked to the max amount of time, my home took longer to get it ready and my mortgage rate went high. Make sure that you record or have a proof of things that they promise to get it fixed before your closing. Keep in touch with your sales person to get updates on your new home and make few visits during construction so you can see how your house is being built when it's in construction process.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Customer service

  • Xuan T.
  • Verified HomeBuyer
  • May 05, 2022
  • Tomball, TX

Shawn, Jake, and Daine have great communication and their customer service skills are great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Just a great experience from beginning to end of the process!!

  • Jason D.
  • Verified HomeBuyer
  • May 04, 2022
  • Spring, TX

Just a great experience from beginning to end of the process!! I love my home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5