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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1026 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1026 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

make sure you check your house well

  • Alejandro G.
  • Verified HomeBuyer
  • July 30, 2022
  • Rosenberg, TX

unfortunately we had to wait longer than originally indicated, there are several observations that you will only be able to see until you live in the house, the person who does the landscape did a poor quality job but being a contractor we do not know what agreements they reach with Kbhomes for the elaboration of the work and what materials they will occupy, on the other hand, take the time to measure the surfaces of each room so that you are sure that your furniture has the necessary space, If you are one of those who uses your garage as a warehouse, you will not have a problem, but if you ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - KB Home promised and delivered.

  • Dumka B.
  • Verified HomeBuyer
  • July 26, 2022
  • Rosenberg, TX

KB Home promised and delivered. In spite of the industry wide scarcity of materials. They worked around the clock to ensure we have a home today.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Many thanks to KB Home, excellent house, we are very comfortable

  • Rogelio R.
  • Verified HomeBuyer
  • July 20, 2022
  • Houston, TX

Many thanks to KB Home, excellent house, we are very comfortable and very happy with the purchase we made with you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ms

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2022
  • Richmond, TX

Service response can be better.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Retired military

  • John T.
  • Verified HomeBuyer
  • July 19, 2022
  • Katy, TX

My name is not important what I'm about to tell you is. I used this company to find my forever home and we are highly disappointed with our purchase. First of all they do not honor the soilder that fought for this country. They told me they do not deal with VA loans and that would mean I had to do a conventional loan. They will attempt to sell you a house with shotty craftsmanship. They have amassed great wealth at the cost of the buyer. There homes come with the bare minimum. I.E. laminated flooring and maybe some tile for bathroom or kitchen. Then when you inspect the work closely you will ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

KB Home - Sale rep and construction not on the same page, various items

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2022
  • Iowa Colony, TX

Sale rep and construction not on the same page, various items not completed prior to final walk through. Slow to f/u with ticket claims with home warranty service advisor for community. Overall not a great experience.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Emmanuel

  • Emmanuel E.
  • Verified HomeBuyer
  • July 15, 2022
  • Rosenberg, TX

It a great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building manager/Sales Agent

  • Charlene N.
  • Verified HomeBuyer
  • July 13, 2022
  • Houston, TX

Both were wonderful and kept me well informed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amanda and kory were amazing

  • Baba T.
  • Verified HomeBuyer
  • July 13, 2022
  • Rosenberg, TX

Home builders manager John was very helpful trough the process. Amanda was good if it wasn’t for her I would close se the deal

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everything went well.

  • Rosebell D.
  • Verified HomeBuyer
  • July 05, 2022
  • Richmond, TX

Everything went well. For the closing is very smooth and no stress.Our family are happy to have our new home. The quality of the materials is the best. The construction manager and loan officer are very helpfull, responsible and very cooperative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Summer trace

  • Andreu L.
  • Verified HomeBuyer
  • July 01, 2022
  • Houston, TX

Good prices for good homes I recommend Kb home for first time home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Take your time to check everything carefully before signing off.

  • Renee H.
  • Verified HomeBuyer
  • June 28, 2022
  • Houston, TX

Take your time to check everything carefully before signing off. My brand new stainless steel sink has been scratch, also my counter top. The paint on my garage still showing streaks of white paint, My front doorknob has a different color paint than my stain door. At the bottom of my front door I can see daylight . I notice a hole on the ceiling in my closet. Painting looks like my 5 yr old nephew did it. The fence is poorly put together. Workmanship gets a F - …….

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 4

KB Home - Process went well!

  • Doretha D.
  • Verified HomeBuyer
  • June 28, 2022
  • Rosenberg, TX

Process went well! Love our new home so far!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good job

  • Tedros T.
  • Verified HomeBuyer
  • June 28, 2022
  • Rosenberg, TX

No I am not payer home

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

KB Home - Good underwriting ppl suck levreyone els good

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2022
  • La Marque, TX

Good underwriting ppl suck levreyone els good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Home Bliss

  • Talisha B.
  • Verified HomeBuyer
  • June 21, 2022
  • Tomball, TX

Ivan and Jake made my first home buying experience a true bliss. The two were so kind and very informative throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company to do business with!

  • Rosendo H.
  • Verified HomeBuyer
  • June 16, 2022
  • Houston, TX

They were very informative, helpful and kept us updated throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home + Home Buying Experience = A Perfect Match

  • Eric M.
  • Verified HomeBuyer
  • June 16, 2022
  • Spring, TX

KB Home provided me with an ideal home buying experience from beginning to end. My sales representative Tanika provided consistent guidance from the beginning. My building manager Dusty kept me in the know throughout the duration of my build and my loan originator Mohammed kept me educated on the financial side of my transaction. I highly recommend anyone interested in purchasing a home to use them as a company for a quality build and to obtain the best bang for your buck!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

smooth ride, very attentive, treated us like we were his only customer, we love the kb family.......

  • Emerlinda S.
  • Verified HomeBuyer
  • June 14, 2022
  • Magnolia, TX

sales is outstanding listening to what your needs are and explaining what kb has to offer they truly believe in satisfaction. price is very competitive well worth your buck. we truly enjoyed the staff at design studio with out them we would not have the dream hm,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

patrick

  • Vu P.
  • Verified HomeBuyer
  • June 09, 2022
  • Houston, TX

Others builder 's material and floor plan are better

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

We Love Our Brand-New Home

  • Rachel S.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

We started looking for a home when the market had just started to get hectic here. After several disappointing outbids, we decided to go in the direction of a new build. We loved the model we saw, and the neighborhood/location was great. It was a very lengthy process for us due to shortages, and I do not recommend doing in-house financing with KBHS home loans, but now that we have closed and have that behind us, we are so pleased with our home. And if you have the good fortune of having Chad be your PM, the building process will be outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chad Was AMAZING!

  • Amanda C.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

Chad made sure all of our concerns were addressed, he updated us weekly, and took great care of us. We are first time home buyers, so he set the bar pretty high going forward. Thanks Chad!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I like the quality and design of my new KB home

  • John B.
  • Verified HomeBuyer
  • June 07, 2022
  • Magnolia, TX

I like the quality and design of my new KB home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Buying Experience was easy and very transparent

  • Samuel P.
  • Verified HomeBuyer
  • June 04, 2022
  • Richmond, TX

Buying Experience was easy and very transparent

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service and follow up

  • Naleen G.
  • Verified HomeBuyer
  • May 23, 2022
  • Magnolia, TX

I feel like the whole team really worked cohesively to keep me in the loop as we went through the home building process. They answered all my questions and made me feel like they were with me the whole step of the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5