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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 892 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

892 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

2nd KB home!

  • Chudy N.
  • Verified HomeBuyer
  • January 14, 2020
  • Houston, TX

it's only been about 45 days but so far so good in this new house, no complaints at previous KB home so optimistic about this one as well ;-) will note however that KBHS (partially owned by KB Home) needs significant improvement in their transparency and professionalism

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome Customer Service

  • Hernando T.
  • Verified HomeBuyer
  • January 14, 2020
  • Richmond, TX

From day 1 Kb employees were very attentive with me, They were very helpful! Until today 2 months after moving in the are following up as promised with everything they told they would do! I had a great experience....

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

James did a great job

  • Andrew O.
  • Verified HomeBuyer
  • January 10, 2020
  • Houston, TX

We are extremely happy with our new home. James was great and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fully satisfied

  • Robin S.
  • Verified HomeBuyer
  • January 09, 2020
  • Humble, TX

I received outstanding service from everyone in the team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience for first time homebuyers

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Katy, TX

Great experience for first time homebuyers

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Homes is an overall great company everyone was very responsive

  • Peter A.
  • Verified HomeBuyer
  • January 07, 2020
  • Pearland, TX

KB Homes is an overall great company everyone was very responsive to our needs. I am very glad I did business with them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB homes review

  • Michael B.
  • Verified HomeBuyer
  • January 07, 2020
  • Porter, TX

KB homes exceeded my expectations by a long shot. I am very satisfied with everything about this experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience!

  • Jose P.
  • Verified HomeBuyer
  • January 07, 2020
  • Conroe, TX

Stupendous experience since the beginning until when I got my houses's keys. Supported by a an excellent staff of professionals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From the sales office people to the our closing manager, very

  • Marsha R.
  • Verified HomeBuyer
  • January 07, 2020
  • Katy, TX

From the sales office people to the our closing manager, very pleased with everyone and our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

After Sales

  • Tariq J.
  • Verified HomeBuyer
  • December 18, 2019
  • Richmond, TX

We have had one or two issues in the house since we moved in, which I guess is normal, the good thing though is that they were taken care of promptly, The construction staff ( Mr Eric & Randy ) have superceded our expectations in helping us and giving us useful tips since this is our first house and we were very nervous when we were moving in. I think KB is doing a very good job in After sales, they can improve in the sales department though.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buying experience

  • Wayne L.
  • Verified HomeBuyer
  • December 15, 2019
  • Katy, TX

Was impressed with the overall buying experience, being a first time buyer. And after moving in, the sales service is quick and timely when I have any questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Emmitt S.
  • Verified HomeBuyer
  • December 11, 2019
  • Houston, TX

Building a new home could be very stressful and time consuming but KB Home staff helps you all the steps of the way making the whole process easier and less painful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No one better to build your house!

  • Ivan E.
  • Verified HomeBuyer
  • December 10, 2019
  • Katy, TX

Great service and response in order to resolve the issue!! one piece of advise will be to increase a little bit the QC

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I like the quality of the construction and the design of the

  • Jorge R.
  • Verified HomeBuyer
  • December 10, 2019
  • Katy, TX

I like the quality of the construction and the design of the house.Thanls KB Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - good

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2019
  • Katy, TX

Overall good. It was good experience. Good service and follow up from sales representatives

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value and quality for the price!

  • Robert G.
  • Verified HomeBuyer
  • December 03, 2019
  • Humble, TX

Seriously consider KB Home and compare it to others before you purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Edson G.
  • Verified HomeBuyer
  • November 20, 2019
  • Pearland, TX

Great people and service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome staff, awesome houses!

  • Ajay Y.
  • Verified HomeBuyer
  • November 19, 2019
  • Pearland, TX

Awesome staff, awesome houses!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Sales & Construction Staff

  • Jean B.
  • Verified HomeBuyer
  • November 19, 2019
  • Houston, TX

From our sales rep (JT) and construction superintendent (Mike) they were both excellent from beginning to end! :)

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you for everything

  • Jaren D.
  • Verified HomeBuyer
  • November 18, 2019
  • Katy, TX

Thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great buying and building experience and we got super house!

  • Cawhan L.
  • Verified HomeBuyer
  • November 12, 2019
  • Conroe, TX

KB always had someone available to answer questions and help out - very proactive and did a good job anticipating our needs. We made some last minute changes that really challenged the Sales group but they made it happen. The KB guys doing the building (Ops) were really good. Example: they found things on the walk around that I did not see - and corrected them. Very helpful and responsive employees.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - If I had to do it again I still will purchase my home from KB

  • Robert P.
  • Verified HomeBuyer
  • November 12, 2019
  • Conroe, TX

If I had to do it again I still will purchase my home from KB great people ro work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value

  • Alicia R.
  • Verified HomeBuyer
  • November 12, 2019
  • Katy, TX

So far we love our house. Everyone was great to work with and very helpful every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - for me the are good

  • Hassan D.
  • Verified HomeBuyer
  • November 12, 2019
  • Houston, TX

for me the are good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It’s all done right!

  • Jerry W.
  • Verified HomeBuyer
  • November 08, 2019
  • Magnolia, TX

We could have not been more pleased with our purchase and the amount of attention to making everything right including any follow up service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5