KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Home is well built , great finishes
- Lisa B.
- Verified HomeBuyer
- May 03, 2022
- Magnolia, TX
KB home did a great job on my house , It is beautiful and there is great quality construction. Well Done KB Home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Best costumer services
- Itzel O.
- Verified HomeBuyer
- April 27, 2022
- Rosenberg, TX
AJ was great! He took the time to show us multiple homes , went over everything KB homes offered. Once we decided to go with them he followed up with me on a daily basis. Best sales agent!! Project manager was great as well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nothing
- Melanie L.
- Verified HomeBuyer
- April 26, 2022
- Spring, TX
Loan company is horrible other wise its been good
Total Score 1
Quality 5
Trustworthiness 2
Responsiveness 5
Their transparency and willingness to always keep me informed!
- Teresa T.
- Verified HomeBuyer
- April 26, 2022
- Spring, TX
The entire staff from KB Home treated me with the utmost respect. Cristina, Dusty and Carolyn really made my home-buying experience great! They didn't treat me like I was just another client; but they made me feel like family. I could not have received any better than what this team provided. I make it my business to recommend KB Home to anybody in the market for a house!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - My Kb experience has been nothing but great.
- Erik D.
- Verified HomeBuyer
- April 26, 2022
- Spring, TX
My Kb experience has been nothing but great. From start to finish I have nothing but good things to say about KB. Everyone in KB have been really good to me. They make sure you're taken good care of. I really liked the sales person and the Kb studio and the KB builder. I guess you can say Everyone in KB. I love my new home. Thanks KB
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy home buying experience
- Ty S.
- Verified HomeBuyer
- April 20, 2022
- Richmond, TX
We are in our new home. The entire experience was pleasant and the entire KB team were on top of the building process. Kudos.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I never met the owner(s) of KB, but I have met the people hired.
- Deborah F.
- Verified HomeBuyer
- April 19, 2022
- Tomball, TX
I never met the owner(s) of KB, but I have met the people hired. Employees are caring, skilled, and generous with facts. . I was informed weekly of each step in the construction of my home. Steps taken are evident in making an energy saving and durable home. My home is beautiful and I love it. I will and have recommended KB to family and friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great first time homebuyer experience with KB homes
- Albert C.
- Verified HomeBuyer
- April 12, 2022
- Houston, TX
Great first time homebuyer experience with KB homes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Since this is my first house, I don't have detailed knowledge
- Muktar E.
- Verified HomeBuyer
- April 12, 2022
- Rosenberg, TX
Since this is my first house, I don't have detailed knowledge about the quality. But as to my three months experience it is the best and I love it. Better quality fair price in comparison with current market.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The customer service and community involvement
- Sheena J.
- Verified HomeBuyer
- April 12, 2022
- Houston, TX
Truly was a great experience. And I love my home. It’s beautiful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - It’s a much easier experience than I thought it would be.
- Stephen S.
- Verified HomeBuyer
- April 12, 2022
- Tomball, TX
It’s a much easier experience than I thought it would be. Not stressful at all. Everyone is very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good timing and customer service!
- Thanh C.
- Verified HomeBuyer
- April 10, 2022
- Tomball, TX
Good timing and customer service!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It's ok!
- Tanisha J.
- Verified HomeBuyer
- April 05, 2022
- Houston, TX
The workmanship is one of the major keys that makes the house not worth the price. Everything was so thrown together and now we have to deal with asking them to fix several things that appear to be KNOWN issues but overlooked just to go ahead and secure the sale.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
The helpful crew that assisted me throughout the buying process
- Alfred G.
- Verified HomeBuyer
- April 05, 2022
- Porter, TX
Very friendly and helpful staff. Kept me up to date every step of the way
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bobby the construction manager was so great. He made us love the house and was very helpful. i will give him 100%
- Horine O.
- Verified HomeBuyer
- April 05, 2022
- Richmond, TX
Bobby the construction manager was so great. He made us love the house and was very helpful. i will give him 100%
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - it was a wonderful experience
- Jennifer O.
- Verified HomeBuyer
- April 05, 2022
- Rosenberg, TX
it was a wonderful experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Long time we waiting for this house and the price increase to
- Luis M.
- Verified HomeBuyer
- March 30, 2022
- Katy, TX
Long time we waiting for this house and the price increase to much from the waiting time
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
KB Home - Good People who care about their job and helping others.
- Anonymous
- Verified HomeBuyer
- March 29, 2022
- Houston, TX
Good People who care about their job and helping others. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Overall experience
- Jorge B.
- Verified HomeBuyer
- March 27, 2022
- Katy, TX
Would recommend this builder to anyone .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Stay away from the KB Lender!
- Suleyman P.
- Verified HomeBuyer
- March 23, 2022
- Tomball, TX
I lost $70K because of KB Lender. Long story but just saying stay away from the KB Mortgage!!!
Total Score 1
Quality 5
Trustworthiness 1
Responsiveness 1
You have good agents who listen. We appreciate that
- Kehinde M.
- Verified HomeBuyer
- March 22, 2022
- Katy, TX
Thank you for working with us on our concerns on time every time. But i must say the door knobs coming off so far 4 in less than 2 months is not good. I have decided to overlook that i almost gave 4 stars.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I enjoyed all the process, I was updated at every litle step
- Eddy C.
- Verified HomeBuyer
- March 22, 2022
- Katy, TX
I enjoyed all the process, I was updated at every litle step answer all the question . I had. I recommend KBhome to every body. the things I love most is their floor plan I have now all the space needed for my kids.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
It was a learning experience
- Anonymous
- Verified HomeBuyer
- March 21, 2022
- Houston, TX
Sales promised a complete home in 6 months however the construction team said it would be closer to 9. So from the beginning, I was being misled. My weekly updates were not always kept, one time i had to ping the construction mgr as I hadn't heard from him in a month. The updates were never complete. If 5 things were complete, i was informed about one. Sales promised weekly updates and photos and that never happened. I hired a 3rd party inspector and he pointed out issues that I then had to beg to get addressed. The best advice I would give someone is research everything and stay in ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
The prolonged wait of how long it took for my home to be completed.
- Anonymous
- Verified HomeBuyer
- March 16, 2022
- Houston, TX
My realtor was the one who told me about the builder. Signing for my home in the beginning was a breeze. But after I signed, it took months before they finally began building my home. Then, they switched the head builder for my home 3 times. I would never really get any updates on my home and how it was coming along. Not to mention the home that they presented to me looked nothing like my home. So I didn't really know exactly how my home was going to look in the inside. And now that I'm finally in my home after literally 17-18 months of waiting, I'm finally happy. Me and my kids. But to tell ...
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
The superintendent was awesome
- Stephen S.
- Verified HomeBuyer
- March 15, 2022
- La Marque, TX
It was great and nice
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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