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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 717 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

717 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

It was good

  • Matilda M.
  • Verified HomeBuyer
  • April 17, 2024
  • Alvin, TX

We didn’t have any problems buying

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Matilda!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Brette L.
  • Verified HomeBuyer
  • March 27, 2024
  • Humble, TX

Kb Home’s employees have great customer service

KB Home responded:
We're glad to hear that you had a good experience working with the team here at KB Home, Brette!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Lilaram S.
  • Verified HomeBuyer
  • February 22, 2024
  • Cypress, TX

Taking care immediately when needed

KB Home responded:
We're glad to hear that you had a positive experience working with our team!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Good Home Buying Experience at Tour 18

  • Muriel W.
  • Verified HomeBuyer
  • February 06, 2024
  • Humble, TX

Construction manager and warranty manager did a great job solving problems.

KB Home responded:
Thank you so much for taking the time to share your home-buying journey with us, Muriel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Experience with the builder has been good.

  • Karnetta M.
  • Verified HomeBuyer
  • January 19, 2024
  • Humble, TX

Homes have amenities that are family focused

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Karnetta!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tommy

  • Tommy S.
  • Verified HomeBuyer
  • January 09, 2024
  • Humble, TX

From the Sales Consultant,The Design Team,and Joel the Construction Manager. Outstanding Job.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with the team here at KB Home, Tommy!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Mrs

  • Hajra I.
  • Verified HomeBuyer
  • January 02, 2024
  • Cypress, TX

Business with kb and their team was a good experience

KB Home responded:
We're glad to hear that our team provided such a good experience for you, Hajra!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love my KB home!

  • Julie V.
  • Verified HomeBuyer
  • December 13, 2023
  • Tomball, TX

Our journey began when we met Jackie! We had an instant connection which made the process so much fun. Incentives galore helped us create our perfect home. We stayed with the KB circle for insurance and financing as well. Everyone helped with the lowest prices and explanation of all processes. Rick and his entire team, top notch!

KB Home responded:
Thank you so much for taking the time to share these kind words with Jackie and the rest of the team here at KB Home, Julie!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience working with KB on our new build

  • Matthew E.
  • Verified HomeBuyer
  • October 24, 2023
  • Rosharon, TX

Everyone representing KB was professional, kind, helpful and thorough. They checked up regularly and usually got back to us when they said they would. The information was really clear and they guided us really well through the process. In our home now, we have found it's a great deal for the money and are happy with the outcome. In many areas we are super happy with the quality of materials and workmanships. Some things were missed, some things were not done with as much care as we would have liked (some trash found under the sod) but overall we are very pleased.

KB Home responded:
We're thrilled to hear that you had a great experience with KB Home, Matthew! Thank you so much for sharing your journey with our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thanh

  • Thanh T.
  • Verified HomeBuyer
  • September 26, 2023
  • Cypress, TX

Good and quick response. I am satisfied with the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sr

  • David C.
  • Verified HomeBuyer
  • September 26, 2023
  • Houston, TX

This is my second house with Kb and always a good experience over all

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great customer service

  • Thomas B.
  • Verified HomeBuyer
  • September 19, 2023
  • Humble, TX

Overall experience has been amazing, very easy and fast paced. Would definitely recommend

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

TONY WAS GRACIOUS AND VERY HELPFUL

  • Samuel M.
  • Verified HomeBuyer
  • September 12, 2023
  • Alvin, TX

ENTIRE PROCESS WAS FLAWLESS FROM START TO FINISH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Dimitris B.
  • Verified HomeBuyer
  • September 05, 2023
  • Houston, TX

So glad I bought my home from Kb homes the home buying experience was great and even received a gift after closing EXCELLENT

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

I enjoyed my relationship with KB Home and all her representatives. I felt supported and encouraged all way through the home buying process

  • Andrew O.
  • Verified HomeBuyer
  • August 30, 2023
  • Cypress, TX

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Home Review

  • Ronnie B.
  • Verified HomeBuyer
  • August 18, 2023
  • Houston, TX

Salesperson keep you update from beginning to ending of home buying. No problems during the finance process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience!

  • Jeffrey R.
  • Verified HomeBuyer
  • July 19, 2023
  • Houston, TX

Amazing support from all staff members!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I would buy KBH again

  • Jesus M.
  • Verified HomeBuyer
  • June 06, 2023
  • Cypress, TX

Best price/value ratio and KBH has responded for the construction QA issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great service

  • James L.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good

  • Abosede S.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

It was excellent and an easy process

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

No

  • Miguel P.
  • Verified HomeBuyer
  • March 22, 2023
  • Katy, TX

The price was to high, waited almost one year..

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience!

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Katy, TX

The constant communication with the construction supervisor was great

KB Home responded:
Thanks so much for sharing these kind words with our construction supervisor, Ian! We're glad to hear that you're happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth

  • Mais A.
  • Verified HomeBuyer
  • January 24, 2023
  • Katy, TX

Smooth experience, very helpful with the process of the loan.

KB Home responded:
Thank you for sharing your smooth KB Home experience with our team, Mais!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience review

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2023
  • Magnolia, TX

Good overall experience, great response to service requests.

KB Home responded:
Thank you for taking the time to share your home-buying experience with us! We're glad to hear that your journey was a positive one.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5