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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1026 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1026 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

Stay away from the KB Lender!

  • Suleyman P.
  • Verified HomeBuyer
  • March 23, 2022
  • Tomball, TX

I lost $70K because of KB Lender. Long story but just saying stay away from the KB Mortgage!!!

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

You have good agents who listen. We appreciate that

  • Kehinde M.
  • Verified HomeBuyer
  • March 22, 2022
  • Katy, TX

Thank you for working with us on our concerns on time every time. But i must say the door knobs coming off so far 4 in less than 2 months is not good. I have decided to overlook that i almost gave 4 stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I enjoyed all the process, I was updated at every litle step

  • Eddy C.
  • Verified HomeBuyer
  • March 22, 2022
  • Katy, TX

I enjoyed all the process, I was updated at every litle step answer all the question . I had. I recommend KBhome to every body. the things I love most is their floor plan I have now all the space needed for my kids.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

It was a learning experience

  • Anonymous
  • Verified HomeBuyer
  • March 21, 2022
  • Houston, TX

Sales promised a complete home in 6 months however the construction team said it would be closer to 9. So from the beginning, I was being misled. My weekly updates were not always kept, one time i had to ping the construction mgr as I hadn't heard from him in a month. The updates were never complete. If 5 things were complete, i was informed about one. Sales promised weekly updates and photos and that never happened. I hired a 3rd party inspector and he pointed out issues that I then had to beg to get addressed. The best advice I would give someone is research everything and stay in ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

The prolonged wait of how long it took for my home to be completed.

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2022
  • Houston, TX

My realtor was the one who told me about the builder. Signing for my home in the beginning was a breeze. But after I signed, it took months before they finally began building my home. Then, they switched the head builder for my home 3 times. I would never really get any updates on my home and how it was coming along. Not to mention the home that they presented to me looked nothing like my home. So I didn't really know exactly how my home was going to look in the inside. And now that I'm finally in my home after literally 17-18 months of waiting, I'm finally happy. Me and my kids. But to tell ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

The superintendent was awesome

  • Stephen S.
  • Verified HomeBuyer
  • March 15, 2022
  • La Marque, TX

It was great and nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall - positive experience

  • Yelena K.
  • Verified HomeBuyer
  • March 11, 2022
  • Porter, TX

Overall - positive experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The help I received from the sales team Brandon and Ed

  • Shanda S.
  • Verified HomeBuyer
  • March 11, 2022
  • Houston, TX

Yes,it was a great experience!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Survey

  • Steve H.
  • Verified HomeBuyer
  • March 08, 2022
  • Iowa Colony, TX

I'm Happy with my kb Home

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

KB Home - All of the windows are poorly mounted and can't open them without

  • Dennis P.
  • Verified HomeBuyer
  • March 05, 2022
  • Houston, TX

All of the windows are poorly mounted and can't open them without them falling off,stairs are wobbly and roughly finished outlets don't work

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 5

KB Home - I wouldn't recommend anyone to buy a KB Home

  • Phillip J.
  • Verified HomeBuyer
  • March 03, 2022
  • Rosenberg, TX

I wouldn't recommend anyone to buy a KB Home

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Different floor plans

  • Anonymous
  • Verified HomeBuyer
  • March 01, 2022
  • Richmond, TX

I was able to get more house for price I paid

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The communication between our builder Jared who kept us up to date non stop and advised us of everything that was happening.

  • John W.
  • Verified HomeBuyer
  • March 01, 2022
  • Porter, TX

Our expierence was delayed due to covid and lack of supplies but the workers and construction manager were beyond perfect and very professional. Could not have done it without them letting us know each step that was happening.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Variety of floor plans to choose from

  • Adauto R.
  • Verified HomeBuyer
  • February 27, 2022
  • Houston, TX

Value in todays fast pace real estate market

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - The sales was great but the construction came with hitches because

  • Usha G.
  • Verified HomeBuyer
  • February 22, 2022
  • Iowa Colony, TX

The sales was great but the construction came with hitches because of communication issues. However, after I entered my house, the response has been good.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The weekly updates

  • Suzanne M.
  • Verified HomeBuyer
  • February 20, 2022
  • Porter, TX

Week of purchasing home, air conditioner stopped working due to contractors putting nail holes in the copper tubing. Contract laborers below par - woooden fence in back yard 7" from ground with jagged, uneven edges gaps. Patio foundation has cracks after two months. Siding on windows not completed. Gap on trim of front door inside home where the ceiling meets the door. These are just a few items. Still waiting for more items to be addressed by Builder. Thankful to have a home but wondering if should have gone through another builder.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - I had the best experience with KB!

  • Raegan J.
  • Verified HomeBuyer
  • February 17, 2022
  • La Marque, TX

I had the best experience with KB! I was included in every part of my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - They always gave listening ears to hear my own concept about

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2022
  • Houston, TX

They always gave listening ears to hear my own concept about what I wanted and gave me advise appropriately.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Thank you all for everything.

  • Shavetta J.
  • Verified HomeBuyer
  • February 16, 2022
  • Houston, TX

Thank you all for everything. This was a great experience. From start to finish. Great job KB and everyone that was apart of this journey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Visit your future home periodically, to detect issues in the

  • Gerardo M.
  • Verified HomeBuyer
  • February 15, 2022
  • Katy, TX

Visit your future home periodically, to detect issues in the construction process and ask for corrections every step till conpletion

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - THEY WERE FANTASTIC, COMMITTED AND ALWAYS READY TO HELP.

  • Olubusayo K.
  • Verified HomeBuyer
  • February 15, 2022
  • Richmond, TX

THEY WERE FANTASTIC, COMMITTED AND ALWAYS READY TO HELP.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Sales (David) and warranty (Daine) have been excellent

  • Mohammed K.
  • Verified HomeBuyer
  • February 15, 2022
  • Tomball, TX

Sales (David) and warranty (Daine) have been excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Over all good but a few delays during the build due to back orders

  • Kenneth P.
  • Verified HomeBuyer
  • February 15, 2022
  • Tomball, TX

Over all good but a few delays during the build due to back orders .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Was told things were fixed after move in but they were not

  • Matthew L.
  • Verified HomeBuyer
  • February 15, 2022
  • Katy, TX

Was told things were fixed after move in but they were not

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Communication

  • Landon S.
  • Verified HomeBuyer
  • February 08, 2022
  • La Marque, TX

Super smooth in a time thats super unsure and bumpy! The best team, and perfect communication at all times

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5