KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 900 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.6 out of 5 stars in Houston Area
900 Reviews in Houston Area
KB Home in Houston Area
View Homes
Customer Reviews
Pleased
- Erica P.
- Verified HomeBuyer
- April 09, 2019
- Magnolia, TX
Everyone was very nice and professional. My experience was a good one. I'm very happy with my home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great help and service from all involved!
- Kyle A.
- Verified HomeBuyer
- April 02, 2019
- Pearland, TX
Great help and service from all involved!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Wonderful experience and very easy people to work through the
- Liliana M.
- Verified HomeBuyer
- March 19, 2019
- Richmond, TX
Wonderful experience and very easy people to work through the process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Construction team has done good job. Thanks
- Ching L.
- Verified HomeBuyer
- March 12, 2019
- Richmond, TX
KB William Ranch is at the good location, that was why I purchased this house. KB sales department basically can only provide information which I can find from google. Sale department didn’t provide valuable helps to me at all. Even worse, my salesman has been changed 3 times during my purchase period. However, construction team has done good job to communicate construction progress. As far as I know, construction quality looks good, too.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional
- Jeremey D.
- Verified HomeBuyer
- March 05, 2019
- Katy, TX
Love our KB home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love my Home!
- Gerardo G.
- Verified HomeBuyer
- March 05, 2019
- Houston, TX
KB has been amazing throughout process, they go the extra mile to ensure we are happy with our home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Good home
- Jason W.
- Verified HomeBuyer
- February 20, 2019
- Humble, TX
Good home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - No tips or guidance
- Anne C.
- Verified HomeBuyer
- February 15, 2019
- Humble, TX
No tips or guidance
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love my home!!
- Felicia B.
- Verified HomeBuyer
- February 13, 2019
- Katy, TX
The service was amazing! They treat you like family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Good
- Manuel Q.
- Verified HomeBuyer
- February 13, 2019
- Cypress, TX
Good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very good experience
- ROBERTO G.
- Verified HomeBuyer
- January 24, 2019
- Katy, TX
Everything was great.. quality great.. no problem whatsoever..
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Good experience
- Aaron H.
- Verified HomeBuyer
- January 21, 2019
- Houston, TX
Good experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
It’s all good.
- Jianfu G.
- Verified HomeBuyer
- January 18, 2019
- Houston, TX
People are nice and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Loved my contractor and sales rep but trim work was disappointing
- Katherine B.
- Verified HomeBuyer
- January 17, 2019
- Humble, TX
My sales agent Tabitha and contractor Jimmy were amazing! I wish the trim guys had been more careful and cleaner.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The KB Home was built great and the people I worked with from
- Tyrone G.
- Verified HomeBuyer
- January 17, 2019
- Pearland, TX
The KB Home was built great and the people I worked with from the Sales, Studio, loan officer, to the construction were AWESOME!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Rough start Great finish
- Alan I.
- Verified HomeBuyer
- January 08, 2019
- Pearland, TX
Due to unforeseen turnover in our development on the construction team we struggled until the current team of Adam and Rusty came aboard. Adam and Rusty saved the day and continue to be top rate with there assistance and support
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - So far so good
- Dean A.
- Verified HomeBuyer
- January 07, 2019
- Houston, TX
So far so good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Staff were great !
- Linda M.
- Verified HomeBuyer
- December 28, 2018
- Houston, TX
Staff were great !
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excellent
- Daliah Q.
- Verified HomeBuyer
- December 20, 2018
- Houston, TX
Excellent
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First time home buyers
- Yahaira G.
- Verified HomeBuyer
- September 02, 2024
- Humble, TX
It’s my dream in reality we still in shock we feels like a kids with a new toy we are very happy
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Mr.
- William S.
- Verified HomeBuyer
- August 16, 2024
- Hockley, TX
Great experience. Completed the home as I expected. Great follow up and help with some minor issues so far. Jeff and Will have kept me informed. Will has got help on some minor door and lighting issues. The front door had some gaps as well as the door to the garage. The garage door has a gap on the north edge. Will knows about it. I think a piece is ordered.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Brandon Was amazing
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Texas City, TX
Long process but helpful hands make it easier
KB Home responded:
We're thrilled to hear that Brandon and the rest of our team were able to provide such a positive experience for you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
It was good
- Matilda Hernand M.
- Verified HomeBuyer
- April 17, 2024
- Alvin, TX
We didn’t have any problems buying
KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Matilda!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good experience
- Brette L.
- Verified HomeBuyer
- March 27, 2024
- Humble, TX
Kb Home’s employees have great customer service
KB Home responded:
We're glad to hear that you had a good experience working with the team here at KB Home, Brette!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Experience with the builder has been good.
- Karnetta M.
- Verified HomeBuyer
- January 19, 2024
- Humble, TX
Homes have amenities that are family focused
KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Karnetta!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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