KB Home Reviews in Houston, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Houston Homeowners Have to Say About KB Home.
Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
View Homes
Customer Reviews
KB Home - We love our new home.
- Matthew R.
- Verified HomeBuyer
- October 05, 2021
- Magnolia, TX
We love our new home.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - reasonable price with good quality.
- Tian H.
- Verified HomeBuyer
- September 14, 2021
- Katy, TX
reasonable price with good quality.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of the builders pride in their work. Laziness in attention to detail and unwillingness to provide customer satisfaction
- Anonymous
- Verified HomeBuyer
- September 14, 2021
- Katy, TX
Shop around before committing.
KB Home responded:
Hello, thank you for your feedback. If you would like to be contacted by a representative of KB Home to discuss any concerns, please let us know. You may e-mail CustomerRelations@kbhome.com for assistance. – Brian
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Terrible experience
- Kristyle S.
- Verified HomeBuyer
- September 14, 2021
- La Marque, TX
My experience with KB Homes was terrible from the start and continued to be bad through owning the home. Even after I finally was able to move in, there are multiple construction issues that weren't addressed. I like the floor plan of my home, but would not recommend KB Homes to anyone.
KB Home responded:
Hi Kristyle, I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Quality of the home
- Rodney C.
- Verified HomeBuyer
- September 14, 2021
- Magnolia, TX
Great home for the value. Would definitely recommend KB Home
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Worst experience ever
- Tony P.
- Verified HomeBuyer
- September 07, 2021
- Magnolia, TX
This whole home buying process through kb homes was ridiculous! This was by far the WORST homebuying experience ever! I have had 3 homes built, and we'll just say this pales by comparison!
KB Home responded:
Hi Tony, I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
KB Home - The overall experience was great, there where however typical
- Anonymous
- Verified HomeBuyer
- September 01, 2021
- Houston, TX
The overall experience was great, there where however typical type items that came up during the building process that more communication could have helped.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - It was great working with the KB team.
- Sandy C.
- Verified HomeBuyer
- September 01, 2021
- Houston, TX
It was great working with the KB team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Buying with KB Homes helped make a dream come true in times like
- Ramon V.
- Verified HomeBuyer
- August 25, 2021
- Houston, TX
Buying with KB Homes helped make a dream come true in times like today. They made it easy to get a house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Sales staff was very helpful, flexible and proactive.
- Christopher K.
- Verified HomeBuyer
- August 24, 2021
- Katy, TX
Sales staff was very helpful, flexible and proactive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - Ken and Thomas did great
- David E.
- Verified HomeBuyer
- August 24, 2021
- Katy, TX
Ken and Thomas did great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The KB realtor dropped the ball right before closing regarding
- Sharry H.
- Verified HomeBuyer
- August 19, 2021
- Katy, TX
The KB realtor dropped the ball right before closing regarding the amount of money needed for closing.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
The attentiveness of the builder Eric and sales Theo
- Shain R.
- Verified HomeBuyer
- August 17, 2021
- La Marque, TX
From start to finish it was a great experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - KB Homes created a look and style just for me.
- Deidra W.
- Verified HomeBuyer
- August 17, 2021
- Houston, TX
KB Homes created a look and style just for me.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Everything turned out extremely great
- Michael C.
- Verified HomeBuyer
- August 11, 2021
- Katy, TX
Everything turned out extremely great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Overall a good community and surroundings.
- Muhammad A.
- Verified HomeBuyer
- August 10, 2021
- Katy, TX
Overall a good community and surroundings. Location wise awsome with approaches.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - Great experience, would totally recommend
- Alvaro C.
- Verified HomeBuyer
- August 10, 2021
- Katy, TX
Great experience, would totally recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - First time home buyer so was extremely nervous but my salesman
- Richard C.
- Verified HomeBuyer
- August 07, 2021
- Katy, TX
First time home buyer so was extremely nervous but my salesman and lending team made everything at ease and was always there with updates and helped with any questions I had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We are really appreciate the whole KB team and you guys gave
- Samuel H.
- Verified HomeBuyer
- August 05, 2021
- Katy, TX
We are really appreciate the whole KB team and you guys gave us great satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The process was smooth and I closed on time.
- Melva L.
- Verified HomeBuyer
- August 04, 2021
- Katy, TX
The process was smooth and I closed on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The first time I saw the model home, I knew it was the one and
- Eliu M.
- Verified HomeBuyer
- August 03, 2021
- Katy, TX
The first time I saw the model home, I knew it was the one and I got exactly that. Great communication between everyone answering any questions and concern that I had. Overall great house buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Exceptional Communication
- SHAUN G.
- Verified HomeBuyer
- August 03, 2021
- Houston, TX
I was extremely happy with the KB Construction Team. Reem, my sales person and Dustin, the Project Manager, were exceptional in keeping me informed. The building process in 2021 was full of delays and material shortages. Dustin and Reem kept me informed so I could make informed decisions and get to closing with the least amount of headache as possible.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They would always keep me updated
- Jessica T.
- Verified HomeBuyer
- August 02, 2021
- Katy, TX
They are on top of everything with house updates every week and is such a smooth process because they have their own app and everything u need you upload through app.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Location, Quality and Service speaks volumes...
- Charlotte J.
- Verified HomeBuyer
- July 28, 2021
- Houston, TX
KB Homes has a wonderful staff. They always respond to your concerns in a timely manner. The sales and construction team always keep you updated weekly on the progress of your home. The quality of service received speaks volume. My KB Home is in the perfect location for me and my family. -----Thanks KB Homes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good neighborhood to live in.
- Ndidiamaka O.
- Verified HomeBuyer
- July 28, 2021
- Houston, TX
Good neighborhood to live in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.