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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 946 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

946 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

First time home buyers

  • Yahaira G.
  • Verified HomeBuyer
  • September 02, 2024
  • Humble, TX

It’s my dream in reality we still in shock we feels like a kids with a new toy we are very happy

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Mr.

  • William S.
  • Verified HomeBuyer
  • August 16, 2024
  • Hockley, TX

Great experience. Completed the home as I expected. Great follow up and help with some minor issues so far. Jeff and Will have kept me informed. Will has got help on some minor door and lighting issues. The front door had some gaps as well as the door to the garage. The garage door has a gap on the north edge. Will knows about it. I think a piece is ordered.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Brandon Was amazing

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Texas City, TX

Long process but helpful hands make it easier

KB Home responded:
We're thrilled to hear that Brandon and the rest of our team were able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

It was good

  • Matilda Hernand M.
  • Verified HomeBuyer
  • April 17, 2024
  • Alvin, TX

We didn’t have any problems buying

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Matilda!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Brette L.
  • Verified HomeBuyer
  • March 27, 2024
  • Humble, TX

Kb Home’s employees have great customer service

KB Home responded:
We're glad to hear that you had a good experience working with the team here at KB Home, Brette!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Experience with the builder has been good.

  • Karnetta M.
  • Verified HomeBuyer
  • January 19, 2024
  • Humble, TX

Homes have amenities that are family focused

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Karnetta!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love my KB home!

  • Julie V.
  • Verified HomeBuyer
  • December 13, 2023
  • Tomball, TX

Our journey began when we met Jackie! We had an instant connection which made the process so much fun. Incentives galore helped us create our perfect home. We stayed with the KB circle for insurance and financing as well. Everyone helped with the lowest prices and explanation of all processes. Rick and his entire team, top notch!

KB Home responded:
Thank you so much for taking the time to share these kind words with Jackie and the rest of the team here at KB Home, Julie!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience working with KB on our new build

  • Matthew E.
  • Verified HomeBuyer
  • October 24, 2023
  • Rosharon, TX

Everyone representing KB was professional, kind, helpful and thorough. They checked up regularly and usually got back to us when they said they would. The information was really clear and they guided us really well through the process. In our home now, we have found it's a great deal for the money and are happy with the outcome. In many areas we are super happy with the quality of materials and workmanships. Some things were missed, some things were not done with as much care as we would have liked (some trash found under the sod) but overall we are very pleased.

KB Home responded:
We're thrilled to hear that you had a great experience with KB Home, Matthew! Thank you so much for sharing your journey with our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thanh

  • Thanh T.
  • Verified HomeBuyer
  • September 26, 2023
  • Cypress, TX

Good and quick response. I am satisfied with the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Thomas B.
  • Verified HomeBuyer
  • September 19, 2023
  • Humble, TX

Overall experience has been amazing, very easy and fast paced. Would definitely recommend

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

TONY WAS GRACIOUS AND VERY HELPFUL

  • Samuel M.
  • Verified HomeBuyer
  • September 12, 2023
  • Alvin, TX

ENTIRE PROCESS WAS FLAWLESS FROM START TO FINISH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home Review

  • Ronnie B.
  • Verified HomeBuyer
  • August 18, 2023
  • Houston, TX

Salesperson keep you update from beginning to ending of home buying. No problems during the finance process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience!

  • Jeffrey Paul R.
  • Verified HomeBuyer
  • July 19, 2023
  • Houston, TX

Amazing support from all staff members!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I would buy KBH again

  • Jesus M.
  • Verified HomeBuyer
  • June 06, 2023
  • Cypress, TX

Best price/value ratio and KBH has responded for the construction QA issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Abosede S.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

It was excellent and an easy process

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience!

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Katy, TX

The constant communication with the construction supervisor was great

KB Home responded:
Thanks so much for sharing these kind words with our construction supervisor, Ian! We're glad to hear that you're happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth

  • Mais A.
  • Verified HomeBuyer
  • January 24, 2023
  • Katy, TX

Smooth experience, very helpful with the process of the loan.

KB Home responded:
Thank you for sharing your smooth KB Home experience with our team, Mais!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience review

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2023
  • Magnolia, TX

Good overall experience, great response to service requests.

KB Home responded:
Thank you for taking the time to share your home-buying experience with us! We're glad to hear that your journey was a positive one.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall Great Experience

  • Cynthia C.
  • Verified HomeBuyer
  • December 29, 2022
  • Magnolia, TX

During construction, my husband and I delightfully witnessed a prepared pathway to our home and every home under construction. The home was regularly cleaned during construction. We visited other "high end" builders and was shocked to see the deplorable conditions of their construction environment. After move-in, we had some minor “adjustments” needed. We know problems may arise. It’s the way the problems are handled that makes the difference. The customer service team (Shelbi), has been quick to respond with good solutions. We are happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good people to work with.

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2022
  • Rosenberg, TX

great title company. Memon, Younus M

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2022
  • Magnolia, TX

I really did enjoy our entire home buying experience. Everything from the sales, financing, contractor, and believe it or not, even the closing process. The area we chose is very peaceful and quiet, we love the scene driving to and from work. The home elevations are very beautiful and the floor plans are awesome and very functional. The reason I gave 4 stars for quality it is not because of the materials used, it is simply because it just seems that towards the end, things were done in a rush and there's a lot of areas that could've used more attention and detail. Just makes it look like ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Miss

  • Proscovia Z.
  • Verified HomeBuyer
  • September 27, 2022
  • Richmond, TX

My expectations of my home were met. Am really happy with my new home. I would definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Alberto

  • Alberto S.
  • Verified HomeBuyer
  • September 21, 2022
  • Houston, TX

Good experience, I like the amability of the seller & all personal than perticiped in all process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

It was well and smooth.

  • Kevin I.
  • Verified HomeBuyer
  • September 21, 2022
  • Spring, TX

It was well good experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4