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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

KB Home - 1.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2021
  • Houston, TX

1. Sale representative, upgrades representative, construction manager, loan lender and customer service are very friendly and responsive. 2. Love the energy-saving home design.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - The home buying process with KB Homes was very smooth.

  • Crystal D.
  • Verified HomeBuyer
  • July 20, 2021
  • Houston, TX

The home buying process with KB Homes was very smooth. Everyone has been helpful and the home warranty is great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good to service for home

  • Kazi Z.
  • Verified HomeBuyer
  • July 20, 2021
  • Houston, TX

Good to service for home

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home - All involved were just fabulous.

  • Sylvia C.
  • Verified HomeBuyer
  • July 19, 2021
  • Houston, TX

All involved were just fabulous.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great service with kb homes

  • Francisco R.
  • Verified HomeBuyer
  • July 16, 2021
  • Houston, TX

Great service with kb homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - From start to finish the process has been amazing.

  • Troy S.
  • Verified HomeBuyer
  • July 15, 2021
  • Katy, TX

From start to finish the process has been amazing. We had more information than we needed every step of the way. If we had a question, there was always someone there to answer. The home is everything we hoped it would be; on time and under budget.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Getting my keys in hand!

  • Alicia G.
  • Verified HomeBuyer
  • July 14, 2021
  • Katy, TX

As a first time home buyer and after all the things I went through with others I have to say I am happy with my new home.!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - Everyone was completely helpful from the first step into the

  • Gregory W.
  • Verified HomeBuyer
  • July 14, 2021
  • Houston, TX

Everyone was completely helpful from the first step into the sales office until closing and even after. First time homebuyer without an realtor and still was a breeze. Thank you KB Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The way they contact you every week to ask if there is anything they can help you with. I appreciate that a lot

  • Obioma O.
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

If you are looking for spacious sitting room, kitchen and rooms, come to kb homes. They will give you the worth of your money

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Keep me informed

  • Richard S.
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

Problem with drainage still working on it. Not happy with HOA company; Slow respounce

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - Great value and prices.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

Great value and prices. I had to keep an eye on my construction team since they weren't very good with deadlines or forgetting small details. Their design studio experience was the absolute cherry on top; there is no better interior design experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - This is a wonderful house

  • Nhan N.
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

This is a wonderful house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The cleanniness how the house build

  • Danylito M.
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

The trust of their building a nice house

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Will is very helpful from the beginning and until now his checking if everything is good with the new house.

  • Francisco D.
  • Verified HomeBuyer
  • June 24, 2021
  • Katy, TX

elegant affordable professional and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good quality, prices and the houses are beautiful

  • Yorsett R.
  • Verified HomeBuyer
  • June 22, 2021
  • Katy, TX

Good quality, prices and the houses are beautiful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We love our new home.

  • Kimberly L.
  • Verified HomeBuyer
  • June 22, 2021
  • Porter, TX

We love our new home. Glad we decided to build with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB BUILDERS ARE THE BEST IN THE HOME BUILDING INDUSTRY!!! A1 SERVICE!!

  • Richard P.
  • Verified HomeBuyer
  • June 22, 2021
  • Katy, TX

During the building of our dream home, Thomas and Chad gave us weekly updates from the beginning to the end!! They were thorough and made sure that we understood what was going on before hanging up!! And that’s AWESOME!! After we moved in, their professional attention continued, and still does!!! Thomas and Chad gave us weekly updates from the beginning to the end! If there was anything of concern, Thomas got his team to jump on it!!! BRAVO TO THE HOME BUILDING TEAM!!! RHONDA is such a sweet young lady!! She has the patience of a Saint!!! She makes sure that we were happy and that is sooooo ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very attentive, and helpful

  • Edward A.
  • Verified HomeBuyer
  • June 22, 2021
  • Conroe, TX

Very attentive, and helpful

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

KB Home - I am happy with my new home overall.

  • Rebecca H.
  • Verified HomeBuyer
  • June 18, 2021
  • Porter, TX

I am happy with my new home overall. All of the staff I came across in the home buying process were great and very helpful. I appreciate the weekly updates and the quality of the home. I think the value for the price was good. The several phone calls to leave reviews were a little annoying, however.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The teamwork from all departments individually and collectively yo make my experience memorable!

  • Diane S.
  • Verified HomeBuyer
  • June 16, 2021
  • Katy, TX

They were so in sync It has to be a culture a way of daily business to support, to care ,and to share their time and experience to make this a great experience!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall HB Homes has a good product. There are a few minor design /Architectural issues that should addresses

  • Reshma K.
  • Verified HomeBuyer
  • June 16, 2021
  • Rosenberg, TX

There are few architectural in design issues that should be a looked at. 1. Design issues, there should be a diagram of where the electrical fixtures are going to be at design studio to make better decisions. 2. Architecturely bathroom 2 and 3 have little space to keep trash can by the toilet and the sink and that also causes a problem in cleaning that area.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Not the best experience, definitely makes me doubt reusing kb

  • Terrance D.
  • Verified HomeBuyer
  • June 15, 2021
  • Porter, TX

Not the best experience, definitely makes me doubt reusing kb home services in the fut

KB Home responded:
Hi Terrance, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 3

KB Home - Amazing experience buying our 1st home

  • Luis R.
  • Verified HomeBuyer
  • June 15, 2021
  • Katy, TX

Amazing experience buying our 1st home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - very good purchase and excellent experience!

  • Jorge D.
  • Verified HomeBuyer
  • June 10, 2021
  • Houston, TX

very good purchase and excellent experience!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everyone was extremely Helpful especially during a pandemic

  • Charles G.
  • Verified HomeBuyer
  • June 09, 2021
  • Magnolia, TX

Everyone was extremely Helpful especially during a pandemic Richard Sellar was are sales Representative He went above and beyond also Mark Elliott cannot give enough Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5