KB Home Reviews in Houston, TX

1. Sale representative, upgrades representative, construction manager, loan lender and customer service are very friendly and responsive. 2. Love the energy-saving home design.

Great value and prices. I had to keep an eye on my construction team since they weren't very good with deadlines or forgetting small details. Their design studio experience was the absolute cherry on top; there is no better interior design experience.

Very attentive, and helpful

Amazing experience buying our 1st home

I really enjoy my new home! The customer service is great have not had any issues!!

I really like it . Everything is perfect

I had the most amazing experience!

They made the whole process so easy and exciting and always kept me updated on the process of the build every week

We felt good about the whole process, good material, real good quality, we feel we got good value for our money.

KB HOME team are very helpful and take care of any problems immediately. Thanks Jimmy, Eric and AJ for taken care of our concerns always you are the best

Great price and costumer service

Friendly, professional and responsive staff; especially Alma and Bobby amazing experience with both. On the lending side not so much with our loan officer there were times we had to leave multiple messages and it took days for us to hear from him, maybe he is overworked and needs an assistant or perhaps they need more loan officers to handle all of us home buyers in a more efficient and timely manner.

Sales representative was very helpful.

Many floorplans to choose from, tons of variety in the design center for personalization. All representatives are friendly and helpful.

Very happy with the house

Shaun has been very helpful

My site manager was a pleasure to work with.

We have had the best experience with purchasing the home for the first time. Though it took a little while getting use to being patient and letting everyone take care of us, Greg and everyone involved with the process definitely made the experience less stressful and easy.

Amazing customer service and superb value for my money!

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Thanks for the excellent support.

Service quality is good, final product too. Just upgraded materials are somewhat over priced.

Mark was fantastic with the sale. Thomas was excellent with the walk throughs, and he gave good advice and helpful hints. Everything brought to his attention was addressed in a timely manner. I was just getting comfortable with Justin but he’s not my rep anymore. He was also very helpful. My2 disappointments are, no white stone on the garage. Should be one of your trademarks. Almost every home has one. Is there a way to get one? And, I wish the gate opened on the other side of the house, hard to get lawn mower to the backyard.

Very good

Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh