KB Home Reviews in Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Thanks for the excellent support.

Service quality is good, final product too. Just upgraded materials are somewhat over priced.

Mark was fantastic with the sale. Thomas was excellent with the walk throughs, and he gave good advice and helpful hints. Everything brought to his attention was addressed in a timely manner. I was just getting comfortable with Justin but he’s not my rep anymore. He was also very helpful. My2 disappointments are, no white stone on the garage. Should be one of your trademarks. Almost every home has one. Is there a way to get one? And, I wish the gate opened on the other side of the house, hard to get lawn mower to the backyard.

Very good

Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh

Everything with them was easy

The experience was amazing going to see your house built every weekend picking out everything yourself and everyone was so helpful.

We are very happy with our new KB Home. KB made the process easy, transparent and fast. We broke ground in September and moved in 31DEC.

Great experience and great home.

We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.

Excellence

All KB we worked with were great.

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.

Construction manager and warranty manager did a great job solving problems.

Business with kb and their team was a good experience

This is my second house with Kb and always a good experience over all

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

Great communication during building process. So far communication continues with any concerns

Very satisfactory after sales service

It’s been great experience starting with the loan process staff members and customer service home materials are what are expected as what you choose overall I’m very satisfied with KB Homes purchase

The process was easy and great communication between the builders. Any concerns were addressed effectively

Overall a good community and surroundings. Location wise awsome with approaches.

One think no good for dishwasher no body comes to fix