KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 899 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Great Staff members
- Temitayo L.
- Verified HomeBuyer
- May 04, 2021
- Katy, TX
It was a good one. Will recommend friends and family.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
It was nice having weekly calls for updates on the building process
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Houston, TX
The KB team was very helpful and responsive in all the things we inquired about the building process and they upgrade selections. They made sure to keep us updated as much as possible. The house is really energy efficient and the open floor plan is very nice. Would suggest better home cleaning before moving in and wait for ground to dry before putting on sod. There were a lot of uneven spots in the grass and gaps between some of the sod which causes some drainage issues and wet spots.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - smoot experience, totally recommendable!
- Arturo F.
- Verified HomeBuyer
- February 11, 2021
- Richmond, TX
smoot experience, totally recommendable!!!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Quality of the home for the price is good.
- Timothy B.
- Verified HomeBuyer
- December 08, 2020
- Katy, TX
Quality of the home for the price is good.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
KB Home In Westview Landing
- Dharmik M.
- Verified HomeBuyer
- November 10, 2020
- Houston, TX
Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially ...
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The overall experience was good.
- Jedrek U.
- Verified HomeBuyer
- July 07, 2020
- Houston, TX
The overall experience was good. The only drawback was the communication when dealing with the financial part.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
KB Home - Good
- Wilmer V.
- Verified HomeBuyer
- June 23, 2020
- Katy, TX
Satisfy
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB HOMES
- Jancy M.
- Verified HomeBuyer
- December 03, 2019
- Pearland, TX
Great group of professionals.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great customer service!
- Dedrea J.
- Verified HomeBuyer
- October 22, 2019
- Houston, TX
My experience was great from signing purchase agreement to closing!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good
- Brian J.
- Verified HomeBuyer
- October 08, 2019
- Humble, TX
Review everything before taking posession
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
KB Home - Staff are wonderful floor plans are awesome I don’t like the
- Jacqueline T.
- Verified HomeBuyer
- September 10, 2019
- Houston, TX
Staff are wonderful floor plans are awesome I don’t like the fact that every thing you have pay extra for a door knob a porch light etc. but other than that I am enjoying my new space
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Home review
- Malcolm W.
- Verified HomeBuyer
- August 14, 2019
- Richmond, TX
Everyone was very helpful and sincere in all requests
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Beautiful
- Anonymous
- Verified HomeBuyer
- August 04, 2019
- Houston, TX
Good location. News homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
KB Home - Fantastic service
- Allen B.
- Verified HomeBuyer
- July 09, 2019
- Conroe, TX
Fantastic service
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Overall very good
- LYDIA J.
- Verified HomeBuyer
- June 04, 2019
- Katy, TX
Everyone is kind and very helpful. If there are any issues, they do come and fix them (just sometimes it may take them a while to come fix it). KB Homes are very beautiful and nice. I love my new home. Thank you KB Homes.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Everything was good
- Anonymous
- Verified HomeBuyer
- May 15, 2019
- Pearland, TX
Everything was good
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Satisfied with qualify.
- NICOLE B.
- Verified HomeBuyer
- February 14, 2019
- Katy, TX
Satisfied with qualify.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - KB home good company but I didn't deliver my second home.
- Fatma T.
- Verified HomeBuyer
- January 17, 2019
- Cypress, TX
KB home good company but I didn't deliver my second home. 2 months late.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great homes
- Tania G.
- Verified HomeBuyer
- January 15, 2019
- Houston, TX
Good sales reps and construction managers that help you with any questions/concers throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Good experience
- Lilaram S.
- Verified HomeBuyer
- February 22, 2024
- Cypress, TX
Taking care immediately when needed
KB Home responded:
We're glad to hear that you had a positive experience working with our team!
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Tommy
- Tommy S.
- Verified HomeBuyer
- January 09, 2024
- Humble, TX
From the Sales Consultant,The Design Team,and Joel the Construction Manager. Outstanding Job.
KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with the team here at KB Home, Tommy!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
karel
- Karel D.
- Verified HomeBuyer
- November 01, 2022
- Katy, TX
I love my new home,
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Good job
- Tedros T.
- Verified HomeBuyer
- June 28, 2022
- Rosenberg, TX
No I am not payer home
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Chad Was AMAZING!
- Amanda C.
- Verified HomeBuyer
- June 07, 2022
- Richmond, TX
Chad made sure all of our concerns were addressed, he updated us weekly, and took great care of us. We are first time home buyers, so he set the bar pretty high going forward. Thanks Chad!
Total Score 5
Quality 5
Trustworthiness 5
Value 2
Responsiveness 5
KB Home - Nice and good experiance like it
- Hamid A.
- Verified HomeBuyer
- October 12, 2021
- Rosenberg, TX
Nice and good experiance like it
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
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