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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 946 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

946 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Great floorplans, service

  • Dedorah R.
  • Verified HomeBuyer
  • May 12, 2020
  • Porter, TX

Many floorplans to choose from, tons of variety in the design center for personalization. All representatives are friendly and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Martha S.
  • Verified HomeBuyer
  • March 17, 2020
  • Magnolia, TX

Very happy with the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Cimarron River Lane

  • George C.
  • Verified HomeBuyer
  • January 25, 2020
  • Magnolia, TX

Shaun has been very helpful

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My site manager was a pleasure to work with.

  • Renay F.
  • Verified HomeBuyer
  • January 15, 2020
  • Katy, TX

My site manager was a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great and easy experience!

  • Jennifer C.
  • Verified HomeBuyer
  • January 14, 2020
  • Katy, TX

We have had the best experience with purchasing the home for the first time. Though it took a little while getting use to being patient and letting everyone take care of us, Greg and everyone involved with the process definitely made the experience less stressful and easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing customer service and superb value for my money!

  • Monique M.
  • Verified HomeBuyer
  • October 01, 2019
  • Katy, TX

Amazing customer service and superb value for my money!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

very good people.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Thanks for the excellent support.

  • Birju S.
  • Verified HomeBuyer
  • August 06, 2019
  • Pearland, TX

Thanks for the excellent support.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Service quality is good, final product too.

  • Ivana F.
  • Verified HomeBuyer
  • August 01, 2019
  • Katy, TX

Service quality is good, final product too. Just upgraded materials are somewhat over priced.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Positive experience

  • Lisa J.
  • Verified HomeBuyer
  • July 31, 2019
  • Houston, TX

Mark was fantastic with the sale. Thomas was excellent with the walk throughs, and he gave good advice and helpful hints. Everything brought to his attention was addressed in a timely manner. I was just getting comfortable with Justin but he’s not my rep anymore. He was also very helpful. My2 disappointments are, no white stone on the garage. Should be one of your trademarks. Almost every home has one. Is there a way to get one? And, I wish the gate opened on the other side of the house, hard to get lawn mower to the backyard.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I am very pleased with everything

  • Gerardo P.
  • Verified HomeBuyer
  • July 17, 2019
  • Houston, TX

Very good

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall pretty good except for some things .

  • Luis H.
  • Verified HomeBuyer
  • July 01, 2019
  • Richmond, TX

Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New KB townhome

  • James J.
  • Verified HomeBuyer
  • June 28, 2019
  • Houston, TX

Purchasing our home from KB Homes was a pleasure. Everyone, from the sales staff to the Project Manager, was responsive to our needs. Every request was taken care of in a timely manner. We are impressed!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything with them was easy

  • Anonymous
  • Verified HomeBuyer
  • May 21, 2019
  • Katy, TX

Everything with them was easy

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The experience was amazing going to see your house built every

  • Noe M.
  • Verified HomeBuyer
  • May 07, 2019
  • Katy, TX

The experience was amazing going to see your house built every weekend picking out everything yourself and everyone was so helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • William M.
  • Verified HomeBuyer
  • February 27, 2019
  • Porter, TX

We are very happy with our new KB Home. KB made the process easy, transparent and fast. We broke ground in September and moved in 31DEC.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience and great home.

  • Linda N.
  • Verified HomeBuyer
  • January 24, 2019
  • Katy, TX

Great experience and great home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We are satisfied with our KB home purchase.

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2019
  • Humble, TX

We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Olawale I.
  • Verified HomeBuyer
  • December 20, 2018
  • Richmond, TX

Excellence

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

everything went good they took care of any problem we had

  • Henry W.
  • Verified HomeBuyer
  • May 08, 2025
  • Conroe, TX

they need to get a good salesman like i did that knows what everything is ivan was great paul took care of anything i ask about very knowledgeable on what he does and he listens to what you want done and takes care of it

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Friendly answer all questions quickly

  • Myles M.
  • Verified HomeBuyer
  • September 18, 2024
  • Hockley, TX

All KB we worked with were great.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent and satisfied experience of home buying

  • Saumyadeep H.
  • Verified HomeBuyer
  • June 12, 2024
  • Cypress, TX

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

KB Home responded:
We're thrilled to hear that you're happy with your experience working with the team here at KB Home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

What??

  • Angelina T.
  • Verified HomeBuyer
  • May 08, 2024
  • Alvin, TX

Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Home Buying Experience at Tour 18

  • Muriel W.
  • Verified HomeBuyer
  • February 06, 2024
  • Humble, TX

Construction manager and warranty manager did a great job solving problems.

KB Home responded:
Thank you so much for taking the time to share your home-buying journey with us, Muriel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mrs

  • Hajra I.
  • Verified HomeBuyer
  • January 02, 2024
  • Cypress, TX

Business with kb and their team was a good experience

KB Home responded:
We're glad to hear that our team provided such a good experience for you, Hajra!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5