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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1026 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1026 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

Workmanship

  • Kentrall N.
  • Verified HomeBuyer
  • May 11, 2021
  • Katy, TX

The overall workmanship needs improvement. We were hesitant to close on our home, but was assured that these items would be corrected once workorders were submitted. Our lawn has drainage issues on one side of the house, which we were told would be fixed, but hasn’t been. Doug, our sales rep, has always been great with checking in on us and making sure we are okay. I would give him 10 stars off we could.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

KB Home - My experience with KB Homes was wonderful.

  • Deloris B.
  • Verified HomeBuyer
  • May 11, 2021
  • Porter, TX

My experience with KB Homes was wonderful. My construction leader Mike kept me up to date with the building process every Friday.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Cuc N.
  • Verified HomeBuyer
  • May 06, 2021
  • Magnolia, TX

I really like it . Everything is perfect

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - the building team was and is amazing.

  • Jessica L.
  • Verified HomeBuyer
  • May 04, 2021
  • Houston, TX

the building team was and is amazing. they are the reason I recommended kb homes in the state of florida.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Great Staff members

  • Temitayo L.
  • Verified HomeBuyer
  • May 04, 2021
  • Katy, TX

It was a good one. Will recommend friends and family.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great overall experience!

  • Kevin B.
  • Verified HomeBuyer
  • May 04, 2021
  • Rosenberg, TX

Great overall experience! We had 2 different superintendents during the build process, the first ended up leaving to a different community after the first month or so. Either way both GREAT at what they do! My main superintendent has been on top of everything even after the move in/ closing date! Very satisfied and it’s great to know that when I have a issue pop up little or big, he is always on it and there to help!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My overall experience was pretty exceptional, although buying

  • Elizabeth H.
  • Verified HomeBuyer
  • May 04, 2021
  • Katy, TX

My overall experience was pretty exceptional, although buying a home is exciting, (before and after), my “team” went above and beyond my expectations. Rhonda(sales) , Sandra (processing) and Chad (construction) ALL deserve more than 5 stars .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Estifanos L.
  • Verified HomeBuyer
  • May 04, 2021
  • Richmond, TX

Great experience with kb home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High quality home on time

  • Luis L.
  • Verified HomeBuyer
  • April 29, 2021
  • Houston, TX

I fell in love with the house from the first time I saw model house I knee it was for me. Not only does the house exceed my expectations in quality but also all the people from KB Home that followed up with me throughout the process were always friendly and helpful. I have no hesitation in recommending you to buy a home with KB Home, they are beautiful!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home -

  • Tri H.
  • Verified HomeBuyer
  • April 28, 2021
  • Katy, TX

Im happy with house and neighborhood is good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My opinion is any house with four bedrooms need to have three

  • Le H.
  • Verified HomeBuyer
  • April 27, 2021
  • Houston, TX

My opinion is any house with four bedrooms need to have three bathrooms because with two bathrooms not enough for their family and guests.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had the most amazing experience!

  • Jasmine G.
  • Verified HomeBuyer
  • April 27, 2021
  • Porter, TX

I had the most amazing experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Deborah H.
  • Verified HomeBuyer
  • April 26, 2021
  • Porter, TX

The whole process was pretty effortless. From choosing our home, making selections at the design studio, financing & closing. Our questions were answered, no matter how trivial.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I think the idea or the mission is good, things to improve, the

  • Raul L.
  • Verified HomeBuyer
  • April 22, 2021
  • Houston, TX

I think the idea or the mission is good, things to improve, the workforce, work supervision, and post-sale complaints

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

KB Home - The experience of building our home with KB was amazing, I would

  • Kambria T.
  • Verified HomeBuyer
  • April 22, 2021
  • Porter, TX

The experience of building our home with KB was amazing, I would recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall experience was very good.

  • Michael K.
  • Verified HomeBuyer
  • April 21, 2021
  • Magnolia, TX

Overall experience was very good. Always able to speak with someone when needed. House we purchased was good sized, but lacking in storage...only fair sized clothing closets, minimal 2 car garage width and height, and though we purchased an elevation with a gabled garage, the space is trussed, and not usable for storage. With basements in Houston very scarce, you would think storage would be more of a concern in designing a home. Guess you should budget for a storage unit for kayaks, bikes, tools, camping equipment, etc.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - This is a great company!

  • Oscar H.
  • Verified HomeBuyer
  • April 20, 2021
  • Conroe, TX

This is a great company! If you are looking for a new home please try KB home . We visit few Communities before KB and not one show the high interest and helping up with ours needs ..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We enjoyed the process

  • Eric L.
  • Verified HomeBuyer
  • April 15, 2021
  • Houston, TX

We enjoyed the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had a great experience with kb home.

  • Abel P.
  • Verified HomeBuyer
  • April 10, 2021
  • Houston, TX

I had a great experience with kb home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB is a good home builder

  • Phuoc T.
  • Verified HomeBuyer
  • April 07, 2021
  • Houston, TX

KB is a good home builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s the people that make the difference!

  • Jontrice D.
  • Verified HomeBuyer
  • April 05, 2021
  • Houston, TX

KB has offered a team of people who truly care and work on the behalf of the buyer! I absolutely love my home and I had the most wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I’m a very happy my new house.

  • Nhac D.
  • Verified HomeBuyer
  • April 03, 2021
  • Houston, TX

I’m a very happy my new house. Thank you KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was nice having weekly calls for updates on the building process

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Houston, TX

The KB team was very helpful and responsive in all the things we inquired about the building process and they upgrade selections. They made sure to keep us updated as much as possible. The house is really energy efficient and the open floor plan is very nice. Would suggest better home cleaning before moving in and wait for ground to dry before putting on sod. There were a lot of uneven spots in the grass and gaps between some of the sod which causes some drainage issues and wet spots.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The excellent experience of customer service

  • Gilbert A.
  • Verified HomeBuyer
  • March 31, 2021
  • Houston, TX

Starting off it was a great team starting with Warren, who went step by step, Luiz broke everything down with the numbers, just like Phillip all these guys was great. Ms. Evelyn V was a great person from start to finish with making sure everything was correct and the process was smooth. Corey kept me updated on the house while being build and point out things from ground up to the house was finished. This group of people are well experience and knowledgeable of what they are doing with great communication till I closed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Staff

  • Arthur C.
  • Verified HomeBuyer
  • March 27, 2021
  • Porter, TX

This is my first time purchasing a home. I’ve heard so many bad experiences folks encountered with other companies, but KB made this a piece of cake. They held my hand every step of the way. Thank you guys

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5