KB Home Reviews in Houston, TX

Excellence

quite nice area need more trees

they need to get a good salesman like i did that knows what everything is ivan was great paul took care of anything i ask about very knowledgeable on what he does and he listens to what you want done and takes care of it

All KB we worked with were great.

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.

Construction manager and warranty manager did a great job solving problems.

Business with kb and their team was a good experience

This is my second house with Kb and always a good experience over all

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

Great communication during building process. So far communication continues with any concerns

Very satisfactory after sales service

It’s been great experience starting with the loan process staff members and customer service home materials are what are expected as what you choose overall I’m very satisfied with KB Homes purchase

The process was easy and great communication between the builders. Any concerns were addressed effectively

Overall a good community and surroundings. Location wise awsome with approaches.

One think no good for dishwasher no body comes to fix

It was a good one. Will recommend friends and family.

The KB team was very helpful and responsive in all the things we inquired about the building process and they upgrade selections. They made sure to keep us updated as much as possible. The house is really energy efficient and the open floor plan is very nice. Would suggest better home cleaning before moving in and wait for ground to dry before putting on sod. There were a lot of uneven spots in the grass and gaps between some of the sod which causes some drainage issues and wet spots.

smoot experience, totally recommendable!!!

Quality of the home for the price is good.

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially in bathrooms, loose towel racks).. I still would recommend buying a KB Home & am happy with my purchase! ... More

The overall experience was good. The only drawback was the communication when dealing with the financial part.

Satisfy

Great group of professionals.

My experience was great from signing purchase agreement to closing!