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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 892 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

892 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

KB Home - Okay

  • Peter L.
  • Verified HomeBuyer
  • April 17, 2020
  • Houston, TX

Okay

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great Experience

  • Nadir B.
  • Verified HomeBuyer
  • February 18, 2020
  • Katy, TX

Mr. Ken was very helpful and professional. He was very professional in assisting us in a timely manner and had a lot of patience with us. Mr. Buck, Thomas was very helpful and nd courteous.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Really appreciate the constant feed back in regards to my questions.

  • Julie V.
  • Verified HomeBuyer
  • April 09, 2019
  • Katy, TX

Really appreciate the constant feed back in regards to my questions.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great builder!

  • Abdul U.
  • Verified HomeBuyer
  • March 19, 2019
  • Richmond, TX

KB Home is a great builder. You wont find the same quality anywhere else. The whole build process was a great experience and very engaging from start to to finish!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Overall Great Experience

  • Sharon H.
  • Verified HomeBuyer
  • June 18, 2024
  • Hockley, TX

My sales person and construction manager in Bauer Meadows were the absolutely best.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Sharon!

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

great experience

  • Liliang Yene L.
  • Verified HomeBuyer
  • May 22, 2024
  • Magnolia, TX

Great experience, good service and nice builder

KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Liliang!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Excellent

  • Dimitris B.
  • Verified HomeBuyer
  • September 05, 2023
  • Houston, TX

So glad I bought my home from Kb homes the home buying experience was great and even received a gift after closing EXCELLENT

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

Great service

  • James L.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

No

  • Miguel P.
  • Verified HomeBuyer
  • March 22, 2023
  • Katy, TX

The price was to high, waited almost one year..

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

KB Home - I enjoyed all the process, I was updated at every litle step

  • Eddy C.
  • Verified HomeBuyer
  • March 22, 2022
  • Katy, TX

I enjoyed all the process, I was updated at every litle step answer all the question . I had. I recommend KBhome to every body. the things I love most is their floor plan I have now all the space needed for my kids.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The help I received from the sales team Brandon and Ed

  • Shanda S.
  • Verified HomeBuyer
  • March 11, 2022
  • Houston, TX

Yes,it was a great experience!

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - Good to service for home

  • Kazi Z.
  • Verified HomeBuyer
  • July 20, 2021
  • Houston, TX

Good to service for home

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Satisfied but not perfect

  • James A.
  • Verified HomeBuyer
  • March 25, 2020
  • Magnolia, TX

Visit building site often

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Good neighbor and good quality

  • Jose S.
  • Verified HomeBuyer
  • December 03, 2019
  • Katy, TX

Good neighbor and good quality

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Good

  • Eun C.
  • Verified HomeBuyer
  • September 10, 2019
  • Houston, TX

Good Thank you

Total Score 5


Quality 2

Trustworthiness 5

Value 4

Responsiveness 5

Mr Tommy

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2023
  • Humble, TX

The one thing that I don't like is, the utility workers do not notify you when they will need to access your property. We already moved into our home and we had our side gate locked and just made it home from shopping, and my wife was in the bedroom changing and two guys jumped my back fence, she ran into the living room and told me she was changing and these guys came over the fence and I ran to the back of the house and I saw that they were digging in my backyard.They had no name tags or uniforms and I didn't know who they were and they didn't speak English, and with all the crime today it ...

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

KB Home - Great company.

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2020
  • Katy, TX

Great company. Really enjoyed the process but the basic house without upgrades is not worth the price and some of the upgrades are a little on the pricey side. We did a lot of upgrades ourselves after we closed. Overall would build with them again.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

KB Home - I have found issues in the quality of the work done and not so

  • Anonymous
  • Verified HomeBuyer
  • February 20, 2019
  • Houston, TX

I have found issues in the quality of the work done and not so great explanations for the issue.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Experience with KB Homes

  • Jose P.
  • Verified HomeBuyer
  • September 17, 2024
  • Humble, TX

The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were ...

Total Score 5


Quality 2

Trustworthiness 3

Value 4

Responsiveness 5

Easy Financing

  • Winifred A.
  • Verified HomeBuyer
  • April 04, 2023
  • Katy, TX

It's a positive experience building home with KB

KB Home responded:
Thank so much for sharing your positive KB Home experience with our team, Winifred!

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

The weekly updates

  • Suzanne M.
  • Verified HomeBuyer
  • February 20, 2022
  • Porter, TX

Week of purchasing home, air conditioner stopped working due to contractors putting nail holes in the copper tubing. Contract laborers below par - woooden fence in back yard 7" from ground with jagged, uneven edges gaps. Patio foundation has cracks after two months. Siding on windows not completed. Gap on trim of front door inside home where the ceiling meets the door. These are just a few items. Still waiting for more items to be addressed by Builder. Thankful to have a home but wondering if should have gone through another builder.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Repairs

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2023
  • Houston, TX

it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.

Total Score 5


Quality 1

Trustworthiness 3

Value 1

Responsiveness 5

KB Home - Bad communication with the builder… But on another note.

  • Dominique A.
  • Verified HomeBuyer
  • October 19, 2021
  • La Marque, TX

Bad communication with the builder… But on another note..Mrs Kathy was the one who really made this experience so wonderful… I give her all praise…

Total Score 5


Quality 1

Trustworthiness 2

Value 3

Responsiveness 2

Owner

  • Keith Dwayne W.
  • Verified HomeBuyer
  • January 23, 2024
  • Houston, TX

Overall we were treated good until it came time to get all the bugs out. Like door knobs coming off. AC blowing extremely hot only upstairs and we're still having issues

Total Score 5


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

The quality is horrendous and cheap

  • Hong T.
  • Verified HomeBuyer
  • April 30, 2024
  • Fresno, TX

The sidings, hardie board around the house were installed crooked some crooked in and some bulging out, making rattling noises even when it lightly windy remind its not even pass 3 months yet after closing. I contacted the warranty officer and all he said is to send out the guy to put nails in, easy as it sound, but with those cracked and crooked in, i asked those to be replaced thy ignore ny request and they said will send out the siding manufacture to inspect. I wonder what the role the siding manufacture plays here since they arent not the one who installed it and arent the one hearing the ...

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1