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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1006 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1006 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Sr

  • David C.
  • Verified HomeBuyer
  • September 26, 2023
  • Houston, TX

This is my second house with Kb and always a good experience over all

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service

  • Thomas B.
  • Verified HomeBuyer
  • September 19, 2023
  • Humble, TX

Overall experience has been amazing, very easy and fast paced. Would definitely recommend

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

TONY WAS GRACIOUS AND VERY HELPFUL

  • Samuel M.
  • Verified HomeBuyer
  • September 12, 2023
  • Alvin, TX

ENTIRE PROCESS WAS FLAWLESS FROM START TO FINISH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Dimitris B.
  • Verified HomeBuyer
  • September 05, 2023
  • Houston, TX

So glad I bought my home from Kb homes the home buying experience was great and even received a gift after closing EXCELLENT

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I enjoyed my relationship with KB Home and all her representatives. I felt supported and encouraged all way through the home buying process

  • Andrew O.
  • Verified HomeBuyer
  • August 30, 2023
  • Cypress, TX

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home Review

  • Ronnie B.
  • Verified HomeBuyer
  • August 18, 2023
  • Houston, TX

Salesperson keep you update from beginning to ending of home buying. No problems during the finance process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience!

  • Jeffrey R.
  • Verified HomeBuyer
  • July 19, 2023
  • Houston, TX

Amazing support from all staff members!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

I would buy KBH again

  • Jesus M.
  • Verified HomeBuyer
  • June 06, 2023
  • Cypress, TX

Best price/value ratio and KBH has responded for the construction QA issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great service

  • James L.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Good

  • Abosede S.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

It was excellent and an easy process

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

No

  • Miguel P.
  • Verified HomeBuyer
  • March 22, 2023
  • Katy, TX

The price was to high, waited almost one year..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Katy, TX

The constant communication with the construction supervisor was great

KB Home responded:
Thanks so much for sharing these kind words with our construction supervisor, Ian! We're glad to hear that you're happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth

  • Mais A.
  • Verified HomeBuyer
  • January 24, 2023
  • Katy, TX

Smooth experience, very helpful with the process of the loan.

KB Home responded:
Thank you for sharing your smooth KB Home experience with our team, Mais!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home buying experience review

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2023
  • Magnolia, TX

Good overall experience, great response to service requests.

KB Home responded:
Thank you for taking the time to share your home-buying experience with us! We're glad to hear that your journey was a positive one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Great Experience

  • Cynthia C.
  • Verified HomeBuyer
  • December 29, 2022
  • Magnolia, TX

During construction, my husband and I delightfully witnessed a prepared pathway to our home and every home under construction. The home was regularly cleaned during construction. We visited other "high end" builders and was shocked to see the deplorable conditions of their construction environment. After move-in, we had some minor “adjustments” needed. We know problems may arise. It’s the way the problems are handled that makes the difference. The customer service team (Shelbi), has been quick to respond with good solutions. We are happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good people to work with.

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2022
  • Rosenberg, TX

great title company. Memon, Younus M

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Informed process

  • Leola N.
  • Verified HomeBuyer
  • November 29, 2022
  • Katy, TX

Great communication during building process. So far communication continues with any concerns

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

So far things going well KB homes are very support with all the warrenty concerns.

  • Syed R.
  • Verified HomeBuyer
  • November 11, 2022
  • Houston, TX

Very satisfactory after sales service

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

karel

  • Karel D.
  • Verified HomeBuyer
  • November 01, 2022
  • Katy, TX

I love my new home,

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Owner

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2022
  • Magnolia, TX

I really did enjoy our entire home buying experience. Everything from the sales, financing, contractor, and believe it or not, even the closing process. The area we chose is very peaceful and quiet, we love the scene driving to and from work. The home elevations are very beautiful and the floor plans are awesome and very functional. The reason I gave 4 stars for quality it is not because of the materials used, it is simply because it just seems that towards the end, things were done in a rush and there's a lot of areas that could've used more attention and detail. Just makes it look like ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very satisfied with KB Homes Purchase

  • Luis M.
  • Verified HomeBuyer
  • October 19, 2022
  • Spring, TX

It’s been great experience starting with the loan process staff members and customer service home materials are what are expected as what you choose overall I’m very satisfied with KB Homes purchase

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Jane

  • Jane I.
  • Verified HomeBuyer
  • October 05, 2022
  • Richmond, TX

The process was easy and great communication between the builders. Any concerns were addressed effectively

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Miss

  • Proscovia Z.
  • Verified HomeBuyer
  • September 27, 2022
  • Richmond, TX

My expectations of my home were met. Am really happy with my new home. I would definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alberto

  • Alberto S.
  • Verified HomeBuyer
  • September 21, 2022
  • Houston, TX

Good experience, I like the amability of the seller & all personal than perticiped in all process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5