KB Home Reviews in Houston, TX

Good experience overall but we do have some small issue needs to be resolved

They a;ways respond back to your queries, and fix issues

Okay

Mr. Ken was very helpful and professional. He was very professional in assisting us in a timely manner and had a lot of patience with us. Mr. Buck, Thomas was very helpful and nd courteous.

Really appreciate the constant feed back in regards to my questions.

KB Home is a great builder. You wont find the same quality anywhere else. The whole build process was a great experience and very engaging from start to to finish!

My sales person and construction manager in Bauer Meadows were the absolutely best.

Great experience, good service and nice builder

So glad I bought my home from Kb homes the home buying experience was great and even received a gift after closing EXCELLENT

My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.

The price was to high, waited almost one year..

I enjoyed all the process, I was updated at every litle step answer all the question . I had. I recommend KBhome to every body. the things I love most is their floor plan I have now all the space needed for my kids.

Yes,it was a great experience!

Good to service for home

Visit building site often

Good neighbor and good quality

Good Thank you

The one thing that I don't like is, the utility workers do not notify you when they will need to access your property. We already moved into our home and we had our side gate locked and just made it home from shopping, and my wife was in the bedroom changing and two guys jumped my back fence, she ran into the living room and told me she was changing and these guys came over the fence and I ran to the back of the house and I saw that they were digging in my backyard.They had no name tags or uniforms and I didn't know who they were and they didn't speak English, and with all the crime today it almost ended with me pulling my weapon One then was able to say KB HOMES AT&T and I figured out that they were contracted out to KB Homes for at&t digging cable lines. They should have put a note on my door or something because it could have ended very bad. Please make your workers identifiable and start knocking and putting notes on your door and letting you know when they have to go into your back yard, so they won't have to jump your back fence. ... More

Great company. Really enjoyed the process but the basic house without upgrades is not worth the price and some of the upgrades are a little on the pricey side. We did a lot of upgrades ourselves after we closed. Overall would build with them again.

I have found issues in the quality of the work done and not so great explanations for the issue.

The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were doing. I hope that structurally, electrically, and with the plumbing and HVAC installation construction team really took their time and provided a professional and quality work because that is the work that homeowners cannot see and trusts the builders with. ... More

It's a positive experience building home with KB

Week of purchasing home, air conditioner stopped working due to contractors putting nail holes in the copper tubing. Contract laborers below par - woooden fence in back yard 7" from ground with jagged, uneven edges gaps. Patio foundation has cracks after two months. Siding on windows not completed. Gap on trim of front door inside home where the ceiling meets the door. These are just a few items. Still waiting for more items to be addressed by Builder. Thankful to have a home but wondering if should have gone through another builder.

it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.

Bad communication with the builder… But on another note..Mrs Kathy was the one who really made this experience so wonderful… I give her all praise…